Quality Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:
Core SDET Responsibilities (Tool-Agnostic)

• Quality Engineering & Test Strategy
  • Translate business requirements into testable acceptance criteria; define test strategy across unit, API, UI, and end-to-end (E2E)
  • Build a risk-based test plan focusing on business-critical flows, edge cases, and negative scenarios
  • Establish shift-left practices: collaborate with developers to add unit/integration tests early; advocate testability in design (IDs, accessibility, deterministic APIs)
• Automation & Frameworks
  • Design and maintain modular, maintainable automation frameworks (page object or screen-play pattern, data-driven tests, fixtures, utilities)
  • Implement parallel test execution, selective test runs (tags), and stable waits to minimize flakiness
  • Integrate with CI/CD (GitHub Actions/Azure DevOps/Jenkins): test gating, environment provisioning, artifacts (videos, HAR, screenshots), and reporting
• Quality Signals & Observability
  • Own quality metrics: coverage %, pass rate, mean time to detect (MTTD), mean time to repair (MTTR), failure classification (test vs product)
  • Instrument test telemetry: capture logs, network traces, performance timings, accessibility checks; publish dashboards
• Environment & Data
  • Provision test environments (Docker/Azure containers), seed synthetic test data, manage test accounts, stub/mocks for third-party integrations
  • Handle configuration & secrets securely (env vars, Key Vault)
• Non-Functional
  • Basic performance checks (TTFB, Largest Contentful Paint for UI flows), resource usage under test loads
  • Security basics during tests (XSS injection attempts, authentication/authorization boundary tests), without replacing formal security testing
• Collaboration & Governance
  • Code reviews for test code; enforce coding standards, linters, and test reliability gates
  • Document test approach, coverage maps, and known gaps; mentor engineers on automation best practices
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 5+ years of experience in SDET space while contributing on the above roles and responsibilities
• Technical Skills – PlayWright, Selenium, Tool agnostic test automation framework

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

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