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Job category

• Behavioral (16)
• Customer Services (1)
• Medical & Clinical Operations (23)
• Nursing (8)
• Project/Program Management (2)

Skill

• 26
• interact with healthcare users 15
• assist healthcare users achieve autonomy 12
• collect healthcare user data under supervision 9
• monitor patients' progress related to treatment 9
• advocate for healthcare users' needs 8
• involve service users and carers in care planning 8
• work with healthcare users' social network 8
• comply with quality standards related to healthcare practice 7
• advise on healthcare users' informed consent 6
• manage a multidisciplinary team involved in patient care 6
• organise relapse prevention 6
• build helping relationship with social service users 5
• collaborate to discuss treatment plans in psychotherapy 5
• communicate in healthcare 5
• communicate with beneficiaries 5
• work in multidisciplinary teams related to emergency care 5
• apply case management 4
• collaborate in company's daily operations 4
• contribute to high level health strategic decisions 4
• develop passenger outreach strategies 4
• enable access to services 4
• implement scientific decision making in healthcare 4
• interpret findings from medical examinations 4
• manage healthcare users' data 4
• manage operations in healthcare institutions 4
• perform health assessment 4
• promote service users' rights 4
• provide learning support in healthcare 4
• provide psychological support to patients 4
• provide social guidance over the phone 4
• refer service users to community resources 4
• support patients to understand their conditions 4
• analyse processes influencing health care delivery 3
• arrange in-home services for patients 3
• assist social service users in formulating complaints 3
• contribute to continuity of health care 3
• cooperate with professionals 3
• ensure compliance with healthcare regulations 3
• maintain healthcare user data confidentiality 3
• maintain privacy of service users 3
• provide information on chiropractic treatment outcomes 3
• provide psychological interventions to chronically ill persons 3
• refer healthcare users 3
• review insurance process 3
• solve problems in healthcare 3
• support informed consent 3
• advise healthcare users on occupational health 2
• advise on medical records 2
• answer incoming calls 2
• assist individuals with disabilities in community activities 2
• communicate professionally with colleagues in other fields 2
• conduct clinical software research 2
• connect vehicle maintenance and operations departments 2
• decide on insurance applications 2
• deliver outstanding service 2
• ensure cross-department cooperation 2
• ensure proper appointment administration 2
• evaluate benefit plans 2
• follow-up on healthcare users' treatment 2
• implement policy in healthcare practices 2
• improve safety of medicines 2
• inform policy makers on health-related challenges 2
• maintain high quality of calls 2
• monitor policy proposals 2
• perform clinical coding procedures 2
• perform follow-up on pipeline route services 2
• prescribe advanced nursing care 2
• provide advocacy interpreting services 2
• provide chiropractic diagnosis 2
• provide clinical advice to team members 2
• provide customer follow-up services 2
• transfer medical information 2
• use clinical assessment techniques 2
• use computer programs to improve patients' skills 2
• administer appointments 1
• advise on healthy lifestyles 1
• analyse insurance needs 1
• answer emergency calls 1
• answer patients' questions 1
• apply caseload management 1
• apply context specific clinical competences 1
• assess clients' drug and alcohol addictions 1
• assign homework 1
• carry out nurse-led discharge 1
• carry out project activities 1
• check information on prescriptions 1
• clinical coding 1
• communicate by telephone 1
• communicate in specialised nursing care 1
• communicate schedules to the people concerned 1
• communicate with customer service department 1
• communicate with nursing staff 1
• conduct interview in social service 1
• conduct physical examinations 1
• coordinate care 1
• coordinate membership work 1
• coordinate operational activities 1
• coordinate transport staff training 1
• counsel healthcare users on medicines 1
• create solutions to problems 1
• customise project methodologies 1
• delegate emergency care 1
• detect drug abuse 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop patient treatment strategies 1
• develop plans related to client discharge 1
• develop plans related to the transfer of care 1
• educate patient's relations on care 1
• ensure continuous preparedness for audits 1
• handle personal identifiable information 1
• interpret diagnostic tests in otorhinolaryngology 1
• interpret requests for imaging examinations 1
• investigate social security applications 1
• maintain operational communications 1
• maintain records of work with service users 1
• maintain relationships with doctors 1
• make clinical decisions 1
• manage clinical environments 1
• manage clinical risk 1
• manage corrective actions 1
• manage documentation of prior learning assessments  1
• manage healthcare staff 1
• manage information access aids 1
• manage key performance indicators of call centres 1
• manage project changes 1
• manage workflow processes 1
• measure effectiveness of the service provided 1
• measure nutritional health status of patients 1
• meet commitments 1
• meet the requirements of social security reimbursement bodies 1
• mentor other health professionals 1
• monitor compliance with licensing agreements 1
• monitor customer service 1
• monitor daily work 1
• monitor drivers 1
• monitor patient's health condition 1
• monitor patients' medication 1
• monitor workload 1
• obtain healthcare user's medical status information 1
• organise homecare for patients 1
• oversee the daily train operations plan 1
• participate in medical records' auditing activities 1
• perform project management 1
• programme work according to incoming orders 1
• project management 1
• provide ICT system training 1
• provide advice on breaches of regulation 1
• provide care for a particular patient group 1
• provide clinical psychological support in crisis situations 1
• provide comprehensive care for patients with surgical conditions 1
• provide documentation 1
• provide healthcare services to patients in specialised medicine 1
• provide high quality customer service 1
• provide membership service 1
• provide on-board safety training 1
• provide self management support 1
• provide training on quality management supervision 1
• receive veterinary clients and their animals for appointments 1
• redirect callers 1
• review patient's medical data 1
• revise quality control systems documentation 1
• schedule audiologist appointments 1
• supervise audiology team 1
• supervise daily information operations 1
• supervise medical office support workers 1
• support distressed emergency callers 1
• support nurses 1
• support service users to use technological aids 1
• support social service users with specific communication needs 1
• train crew members 1
• train staff in quality procedures 1
• train staff in safety procedures 1
• transfer patients to and from ambulance vehicles 1
• treat medical conditions of elderly people 1
• triage clients 1
• undertake clinical audit 1
• use electronic health records management system 1
• use microsoft office 1
• use word processing software 1
• validate biomedical analysis results 1
• work in multidisciplinary health teams 1
• work with healthcare users under medication 1

Country

• United States (50)

State or region

• Arizona (3)
• California (6)
• Colorado (1)
• Florida (1)
• Georgia (2)
• Hawaii (1)
• Kentucky (2)
• Maryland (1)
• Massachusetts (1)
• Michigan (1)
• Minnesota (10)
• Missouri (2)
• Nevada (2)
• New Jersey (2)
• New Mexico (1)
• New York (4)
• North Dakota (1)
• Ohio (2)
• Pennsylvania (1)
• South Carolina (1)
• Texas (4)
• Washington (1)

City

• Albuquerque (1)
• Ashland (1)
• Atlanta (2)
• Baltimore (1)
• Brooklyn (1)
• Buffalo (1)
• Columbia (1)
• Dallas (2)
• Dayton (1)
• Denver (1)
• Detroit (1)
• East Syracuse (1)
• Eden Prairie (3)
• Fargo (1)
• Honolulu (1)
• Houston (1)
• Las Vegas (2)
• Los Alamitos (1)
• Los Angeles (5)
• Marysville (1)
• Milford (1)
• Minneapolis (5)
• Minnetonka (2)
• Monroe (1)
• Newark (1)
• Orlando (1)
• Paducah (1)
• Philadelphia (1)
• Phoenix (2)
• San Antonio (1)
• St Louis (2)
• Toledo (1)
• Toms River (1)
• Yuma (1)

Divisions

• (50)

ExternalIdNew

• 1058599 (1)
• 1058644 (1)
• 2286240 (1)
• 2323043 (1)
• 2325091 (1)
• 2331604 (1)
• 2333473 (1)
• 2333791 (1)
• 2334447 (1)
• 2336688 (1)
• 2338819 (1)
• 2340251 (1)
• 2341311 (1)
• 2341437 (1)
• 2341439 (1)
• 2342665 (1)
• 2343280 (1)
• 2343297 (1)
• 2343716 (1)
• 2343993 (1)
• 2344286 (1)
• 2344768 (1)
• 2344917 (1)
• 2345155 (1)
• 2345246 (1)
• 2345626 (1)
• 2345838 (1)
• 2346206 (1)
• 2348213 (1)
• 2348394 (1)
• 2348656 (1)
• 2348811 (1)
• 2349105 (1)
• 2350347 (1)
• 2352284 (1)
• 2352339 (1)
• 2352570 (1)
• 2352616 (1)
• 2352943 (1)
• 2352945 (1)
• 2352946 (1)
• 2353275 (1)
• 2353640 (1)
• 2353801 (1)
• 2353805 (1)
• 2354249 (1)
• 2354533 (1)
• 2355211 (1)
• 2355326 (1)
• 2356323 (1)

Segment

• OH Risk Ops & Ent Clin Srvcs (50)

JobFunction

• Behavioral Clinical Consulting (1)
• Behavioral Consumer (3)
• Business Process & TQM (2)
• Care Advocacy (11)
• Case Management (3)
• Clinical Admin & Processing (3)
• Clinical Analysis & Consulting (19)
• Clinical Program Management (1)
• Clinical Utilization Managemen (1)
• Employee Assistance Programs (1)
• Health Care Delivery (Clin Care) (4)
• Phone Support (1)

Vanity

• #rpo (5)
• Aide (49)
• Analytics (5)
• Behavioral Health (16)
• Cardiology (1)
• Clinical (43)
• Consulting (1)
• Contract (14)
• director (23)
• Electronic health (4)
• family medicine (3)
• lead (25)
• LPN (1)
• LVN (1)
• Medical Director (19)
• Oncology (2)
• Pathway (1)
• pharma (49)
• Primary care physician (2)
• Registered Nurse (5)
• relations (18)
• RN (16)
• Sales (1)
• Supervisor (4)
• Therapist (3)

Division

• Behavioral Clinical Ops (12)
• Complex Med Conditions CDM Ops (3)
• Configuration Ops (2)
• Core Services & Escalations (1)
• ECS Admin (1)
• ECS UM Admin (2)
• HC Care Navigation and ODC CDM (2)
• Home and Community Call Ops (1)
• Integrated Care Team (1)
• MD Inpatient&Outpatient UM Ops (18)
• Patient and Family Advocacy (2)
• UHC-UMR-FI-ASO-M&R CDM OPS (1)
• UM ECS MCR and OC Clin Ops (3)
• UM Inpatient Ops (1)

Company

• Optum (50)

Business

• Optum (50)

Entity

• WellMed (1)

Job Level

• Director (1)
• Individual Contributor (29)
• Manager (1)

BusinessSegment

• Call Advocacy & Scheduling Ops (2)
• Care & Disease Management Ops (20)
• Core Operations ECS (2)
• ECS ADMIN & STRAT (1)
• Utilization Management Ops (25)

FullAddress

• 2720 N TENAYA WAY, Las Vegas, United States 89128 (1)
• Albuquerque, United States (1)
• Ashland, United States (1)
• Atlanta, United States (2)
• Baltimore, United States (1)
• Brooklyn, United States (1)
• Buffalo, United States (1)
• Columbia, United States (1)
• Dallas, United States (2)
• Dayton, United States (1)
• Denver, United States (1)
• Detroit, United States (1)
• East Syracuse, United States (1)
• Eden Prairie, United States (3)
• Fargo, United States (1)
• Honolulu, United States (1)
• Houston, United States (1)
• Las Vegas, United States (1)
• Los Alamitos, United States (1)
• Los Angeles, United States (5)
• Marysville, United States (1)
• Milford, United States (1)
• Minneapolis, United States (5)
• Minnetonka, United States (2)
• Monroe, United States (1)
• Newark, United States (1)
• Orlando, United States (1)
• Paducah, United States (1)
• Philadelphia, United States (1)
• Phoenix, United States (2)
• Saint Louis, United States (2)
• San Antonio, United States (1)
• Toledo, United States (1)
• Toms River, United States (1)
• Yuma, United States (1)

JobCode

• BEH023 (1)
• BEH040 (1)
• BEH041 (8)
• BEH043 (1)
• BEH050 (1)
• BEH062 (1)
• BEH120 (3)
• BUS028 (2)
• CUS002 (1)
• MCO005 (18)
• MCO008 (1)
• MCO062 (1)
• MCO100 (1)
• MCO102 (2)
• NUR020 (1)
• NUR023 (2)
• NUR132 (1)
• NUR152 (4)

Work setting

• Core On-Site (2)
• Field (11)
• Hybrid (4)
• Remote (33)

Brand

• Community & State (79)
• Corporate (21)
• Cust. Office & Enterprise Mrkt (5)
• Employer & Individual (24)
• Enterprise Information Sec (19)
• Medicare & Retirement (43)
• OH Risk Ops & Ent Clin Srvcs (50)
• OI Optum Financial (12)
• Optum Care Delivery (1195)
• Optum Care Solutions (2603)
• Optum Corporate (18)
• Optum Global Advantage (468)
• Optum Growth Office (2)
• Optum Health Services (29)
• Optum Technology (138)
• OptumHealth Cross-Platform (9)
• OptumInsight (202)
• OptumRx (352)
• UHC Benefit Ops - Consumer Ops (3)
• UHC Benefit Ops - Core Svcs (1)
• UHC Benefit Ops - E&I Ops (2)
• UHC Clinical Services (11)
• UnitedHealthcare Corporate (7)
• UnitedHealthcare Finance (6)
• UnitedHealthcare LCRA (4)