Filters

Job category

• Account Management (6)
• Actuarial (13)
• Admin Support Services (27)
• Advanced Practice Clinicians (421)
• Banking & Financial Services (2)
• Behavioral (134)
• Billing (20)
• Business & Data Analytics (89)
• Business Operations (25)
• Claims (21)
• Clinical Management (44)
• Clinical Services Operations (650)
• Communications (7)
• Consumer Experience (1)
• Customer Services (31)
• Enroll & Empl Contract Install (5)
• Enrollment (1)
• Finance (36)
• Government Affairs (1)
• Healthcare Delivery (2947)
• Healthcare Economics (8)
• Integration (7)
• Legal (5)
• Marketing and Advertising (15)
• Medical & Clinical Operations (298)
• Medical Screening/Clinical Lab (77)
• Network Contracting & Pricing (22)
• Network Management (19)
• Nursing (1177)
• OptumInsight Consulting (45)
• Patient Services (301)
• People Team (18)
• Pharmacy (319)
• Physicians (370)
• Product (40)
• Project/Program Management (23)
• Property Management (6)
• Radiology/Healthcare Tech (167)
• Regulatory & Compliance (22)
• Rehabilitation Services (804)
• Research and Development (2)
• Sales Support (100)
• Sales/Direct Selling (60)
• Senior Leadership Team (8)
• Sourcing and Procurement (2)
• Strategy (4)
• Technology (586)
• Training (14)
• Underwriting & Pricing (5)
• Vision Care Delivery (10)

Skill

• answer patients' questions 22
• interact with healthcare users 21
• answer incoming calls 20
• manage healthcare users' data 19
• collect healthcare user data under supervision 18
• maintain relationships with doctors 17
• ensure compliance with healthcare regulations 14
• process medical insurance claims 14
• redirect callers 14
• solve problems in healthcare 14
• monitor patients' progress related to treatment 13
• gather feedback from employees 11
• provide necessary documents 11
• communicate with customer service department 8
• ensure proper appointment administration 6
• assist social service users in formulating complaints 5
• check information on prescriptions 5
• cooperate to resolve information issues 4
• ensure customer orientation 4
• monitor customer inquiries 4
• provide feedback on patient's communication style 4
• administer appointments 3
• assist healthcare users achieve autonomy 3
• disseminate messages to people 3
• maintain high quality of calls 3
• represent the company 3
• advocate for healthcare users' needs 2
• attend meetings 2
• communicate in healthcare 2
• communicate schedules to the people concerned 2
• communicate with social service users 2
• counsel healthcare users on medicines 2
• interact through digital technologies 2
• maintain relationship with customers 2
• manage a multidisciplinary team involved in patient care 2
• manage health and safety standards 2
• manage key performance indicators of call centres 2
• monitor customer service 2
• participate in medical records' auditing activities 2
• provide customer follow-up services 2
• provide objective assessments of calls 2
• provide pharmaceutical advice 2
• solve operational transport problems 2
• supervise medical office support workers 2
• support service users to use technological aids 2
• support social service users with specific communication needs 2
• use communication and collaboration software 2
• work with e-services available to citizens 2
• work with healthcare users under medication 2
• administrative tasks in a medical environment 1
• advise healthcare users on occupational health 1
• advise on healthcare users' informed consent 1
• advise on medical records 1
• analyse call centre activities 1
• analyse call performance trends 1
• analyse customer service surveys 1
• analyse large-scale data in healthcare 1
• apply caseload management 1
• apply conflict management 1
• assist patients with special needs 1
• attend parliament plenaries 1
• calculate compensation payments 1
• call quality assurance management 1
• collaborate in company's daily operations 1
• collect customer feedback on applications 1
• collect healthcare user's general data 1
• collect statistics on medical records 1
• communicate in specialised nursing care 1
• communicate technicalities with clients 1
• complete patient journey records 1
• comply with legislation related to health care 1
• comply with quality standards related to healthcare practice 1
• connect vehicle maintenance and operations departments 1
• contact customers 1
• deal with public 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop plans related to the transfer of care 1
• discuss the medical history of the healthcare user 1
• dispense medicines 1
• educate healthcare users on nutrition 1
• ensure compliance with civil aviation regulations 1
• ensure compliance with company regulations 1
• ensure equipment availability 1
• ensure gambling operational standards 1
• ensure point of sale material availability 1
• ensure regulatory compliance concerning distribution activities 1
• ensure safety of healthcare users 1
• examine healthcare facility 1
• exert a goal-oriented leadership role towards colleagues 1
• handle customer complaints 1
• handle incoming insurance claims 1
• handle payments in dentistry 1
• interact with users to gather requirements 1
• interpret requests for imaging examinations 1
• keep records of customer interaction 1
• maintain healthcare user data confidentiality 1
• maintain privacy of service users 1
• maintain records of clients' prescriptions 1
• maintain records of phone calls 1
• maintain records of work with service users 1
• maintain telephony system 1
• manage a team 1
• manage assignment of bus routes 1
• manage claims process 1
• manage human resources 1
• manage office appliance requirements 1
• manage operations in healthcare institutions 1
• manage staff 1
• monitor waiting list 1
• negotiate with social service users 1
• organise employees' work in the service station 1
• organise supporters 1
• oversee clinical information system activities 1
• own management skills 1
• perform clinical coding procedures 1
• prepare doses of medication according to patient needs 1
• prepare patients for imaging procedures 1
• prioritise requests 1
• process order forms with customer's information 1
• process payments 1
• programme work according to incoming orders 1
• promote service users' rights 1
• provide ICT support 1
• provide care for a particular patient group 1
• provide high quality customer service 1
• provide learning support in healthcare 1
• provide psychological support to patients 1
• provide specialist pharmaceutical advice 1
• receive patient referrals with eye conditions 1
• receive veterinary clients and their animals for appointments 1
• record healthcare users' billing information 1
• refer healthcare users 1
• resolve difficult account allocation cases 1
• review patient's medical data 1
• schedule audiologist appointments 1
• set payment handling strategies 1
• supervise correctional procedures 1
• supervise daily information operations 1
• supervise staff 1
• supervise well operations 1
• support patients to understand their conditions 1
• train staff on call quality assurance 1
• transfer medical information 1
• triage clients 1
• type at speed 1
• undertake clinical audit 1
• use communication devices 1
• work in multidisciplinary teams related to emergency care 1

Country

• India (3)
• Philippines (13)
• United States (15)

State or region

• Arizona (2)
• Calabarzon (3)
• Central Visayas (3)
• Colorado (1)
• Davao (1)
• Haryana (1)
• Massachusetts (7)
• Metro Manila (6)
• Nevada (2)
• New York (1)
• Telangana (2)
• Texas (1)
• Wisconsin (1)

City

• Boston (3)
• Cebu City (3)
• City of Muntinglupa (3)
• Dallas (1)
• Davao City (1)
• Framingham (1)
• Grand Junction (1)
• Gurgaon (1)
• Hyderabad (2)
• La Crosse (1)
• Lake Success (1)
• Las Vegas (2)
• Makati City (4)
• Phoenix (2)
• Southborough (1)
• Worcester (2)

Divisions

• (31)

UHGOptumSubBrands

• Optum (14)
• OptumIndia (3)
• OptumPhil (13)
• UHC (1)

City

• Boston (3)
• Cebu City (3)
• Dallas (1)
• Davao City (1)
• Framingham (1)
• Grand Junction (1)
• Gurgaon (1)
• Hyderabad (2)
• La Crosse (1)
• Lake Success (1)
• Las Vegas (2)
• Makati (4)
• Muntinlupa (3)
• Phoenix (2)
• Quezon City (2)
• Southborough (1)
• Worcester (2)

Country1

• India (3)
• Philippines (13)
• United States (15)

State

• Arizona (2)
• Central Visayas (3)
• Colorado (1)
• Davao (Region Xi) (1)
• Haryana (1)
• Massachusetts (7)
• National Capital Region (9)
• Nevada (2)
• New York (1)
• Telangana (2)
• Texas (1)
• Wisconsin (1)

ExternalIdNew

• 1061876 (1)
• 1061915 (1)
• 2309715 (1)
• 2326189 (1)
• 2336133 (1)
• 2345144 (1)
• 2353644 (1)
• 2353645 (1)
• 2356730 (1)
• 2357884 (1)
• 2358212 (1)
• 2358213 (1)
• 2358214 (1)
• 2358215 (1)
• 2358217 (1)
• 2358218 (1)
• 2359267 (1)
• 2361235 (1)
• 2363556 (1)
• 2363740 (1)
• 2364159 (1)
• 2364161 (1)
• 2364585 (1)
• 2364588 (1)
• 2364608 (1)
• 2366581 (1)
• 2366742 (1)
• 2366857 (1)
• 2368716 (1)
• 2370235 (1)
• 2371785 (1)

AmProjectCode

• M&A - Atrius Health (1)
• Optum GSD (2)

Grade

• 21 (1)
• 22 (21)
• 23 (4)
• 24 (3)
• 25 (1)
• 29 (1)

Schedule

• Full-time (30)
• Part-time (1)

Segment

• Community & State (1)
• OH Risk Ops & Ent Clin Srvcs (3)
• OI Optum Financial (1)
• Optum Care Delivery (9)
• Optum Care Solutions (1)
• Optum Global Advantage (16)

JobFunction

• Complex Customer Care (1)
• Phone Support (30)

Vanity

• #rpo (11)
• Aide (27)
• Atrius Health (2)
• Behavioral Health (1)
• Clinical (8)
• Contract (18)
• director (1)
• EHR (1)
• EMR (2)
• epic (2)
• lead (8)
• pharma (27)
• Primary care physician (4)
• Registered Nurse (1)
• relations (20)
• Sales (2)
• Supervisor (9)

Division

• C&S Colorado (1)
• ECS Admin (1)
• Logistics Health Inc (1)
• OF Support Services (1)
• OG Adv Human Capital (16)
• Optum MA (7)
• Optum Tri-State NY (1)
• Optum West (1)
• Prov Serv & Patient Scheduling (2)

Company

• Optum (30)
• UHC (1)

Entity

• Atrius Health (2)

Job Level

• Director (1)
• Individual Contributor (13)
• Manager (1)

Grade Level

• 21 (1)
• 22 (21)
• 23 (4)
• 24 (3)
• 25 (1)
• 29 (1)

Referral Eligibility

• No (3)
• Yes (28)

BusinessSegment

• C&S Central Region (1)
• Call Advocacy & Scheduling Ops (2)
• Care Delivery - Region 5 (1)
• Care Delivery - Region 6 (7)
• Care Delivery Shared Svcs West (1)
• ECS ADMIN & STRAT (1)
• OG Adv Human Capital (16)
• Optum Financial (1)
• OptumServe (1)

FullAddress

• 147 Milk St, Boston, United States 2109 (1)
• 2720 N TENAYA WAY, Las Vegas, United States 89128 (2)
• 28 Newton St, Southborough, United States 1772 (1)
• 328 Front St, La Crosse, United States 54601 (1)
• 385 GROVE ST, Worcester, United States 1605 (1)
• 5 Neponset St, Worcester, United States 1606 (1)
• 761 Worcester Rd, Framingham, United States 1701 (1)
• Ayala Avenue, FL 18-21, Makati, Philippines 01200 (4)
• BLDG N-UP AYALALAND TECHNOHUB, BARANGAY UP CAMPUS , , COMMONWEALTH AVE-DILIMAN , Quezon City, Philippines (2)
• Boston, United States (2)
• Dallas, United States (1)
• FLOORS 11 - 12 - AND - 14, FILINVEST CYBERZONE TOWER 1, , SALINAS DRIVES, Cebu City, Philippines (3)
• Grand Junction, United States (1)
• Gurgaon, India (1)
• Hyderabad, India (2)
• Lake Success, United States (1)
• Phoenix, United States (2)
• The Uprise Building-C, Felcris Centrale, Quimpo Boulevard BRGY 40-D, Davao City, Philippines 8000 (1)
• VECTOR THREE BLDG NORTHGATE, CYBERZONE FILINVEST CITY, Alabang, Philippines 1781 (3)

JobCode

• CUS001 (1)
• CUS002 (20)
• CUS003 (4)
• CUS004 (2)
• CUS005 (1)
• CUS007 (1)
• CUS211 (1)
• SCA040 (1)

Work setting

• Core On-Site (22)
• Hybrid (2)
• Remote (7)

Brand

• Community & State (1)
• OH Risk Ops & Ent Clin Srvcs (3)
• OI Optum Financial (1)
• Optum Care Delivery (9)
• Optum Care Solutions (1)
• Optum Global Advantage (16)