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• Admin Support Services (5)
• Healthcare Delivery (67)
• Medical & Clinical Operations (2)
• Nursing (1)
• Patient Services (67)

Skill

• record healthcare users' billing information 51
• interact with healthcare users 46
• collect healthcare user data under supervision 44
• answer patients' questions 42
• manage healthcare users' data 42
• process medical insurance claims 36
• check information on prescriptions 33
• calculate compensation payments 32
• obtain healthcare user's medical status information 31
• participate in medical records' auditing activities 29
• handle incoming insurance claims 24
• receive veterinary clients and their animals for appointments 24
• support social service users to manage their financial affairs 23
• review patient's medical data 21
• collect healthcare user's general data 20
• ensure proper appointment administration 20
• transfer medical information 20
• collect statistics on medical records 17
• examine healthcare facility 17
• manage operations in healthcare institutions 15
• supervise medical office support workers 15
• provide directions to guests 14
• provide necessary documents 14
• answer incoming calls 13
• assist healthcare users achieve autonomy 13
• communicate with customer service department 13
• identify patients' medical records 11
• maintain healthcare user data confidentiality 11
• handle personal identifiable information 10
• maintain privacy of service users 10
• administer appointments 9
• ensure continuous preparedness for audits 9
• redirect callers 9
• work in multidisciplinary teams related to emergency care 9
• advise on medical records 8
• decide on insurance applications 8
• ensure compliance with disclosure criteria of accounting information 8
• monitor patients during transfer to hospital 8
• investigate social security applications 7
• manage claims process 7
• monitor waiting list 7
• perform clinical coding procedures 7
• set payment handling strategies 7
• assess referred healthcare users 6
• assist in loan applications 6
• check official documents 6
• communicate by telephone 6
• complete patient journey records 6
• patient record storage 6
• refer service users to community resources 6
• administrative tasks in a medical environment 5
• communicate with nursing staff 5
• conduct physical examination in emergency 5
• discuss the medical history of the healthcare user 5
• manage emergency care situations 5
• mentor other health professionals 5
• prioritise emergencies 5
• process order forms with customer's information 5
• adhere to health well-being and safety 4
• arrange in-home services for patients 4
• ensure safety of healthcare users 4
• manage financial and material resources 4
• perform clerical duties 4
• review insurance process 4
• triage clients 4
• advise on healthcare users' informed consent 3
• check in passengers 3
• communicate in healthcare 3
• ensure compliance with healthcare regulations 3
• ensure safety regulations in dealing with infectious diseases 3
• file claims with insurance companies 3
• maintain records of work with service users 3
• manage health and safety standards 3
• meet the requirements of social security reimbursement bodies 3
• monitor financial accounts 3
• prioritise requests 3
• provide basic support to patients 3
• provide dental administrative post-treatment patient services 3
• write reports on emergency cases 3
• allocate numbers to clients' belongings 2
• answer emergency calls 2
• apply case management 2
• arrange audit 2
• assess coverage possibilities 2
• check in guests 2
• check payrolls 2
• deal with arrivals in accommodation 2
• handle veterinary patients 2
• maintain correspondence records 2
• maintain customer records 2
• maintain records of clients' prescriptions 2
• maintain relationships with doctors 2
• maintain the veterinary reception area 2
• manage cash desk 2
• manage clients' money matters 2
• manage fitness communication 2
• manage gaming cash desk 2
• manage revenue 2
• manage vehicle services' financial resources 2
• monitor check-out point 2
• monitor patients' medication 2
• monitor patients' progress related to treatment 2
• provide care for a particular patient group 2
• provide learning support in healthcare 2
• refer healthcare users 2
• register visitors 2
• solve problems in healthcare 2
• support informed consent 2
• 1
• Interpret diagnostic procedures for vascular surgery 1
• advise healthcare users on occupational health 1
• advise on financial matters 1
• advise on machinery malfunctions 1
• advise on personnel management 1
• analyse reports provided by passengers 1
• apply caseload management 1
• apply certification and payment procedures 1
• apply conflict management 1
• apply hygiene standards 1
• assist social service users in formulating complaints 1
• carry out invasive cardiovascular procedures 1
• check accounting records 1
• communicate in foreign languages with health service providers 1
• communicate schedules to the people concerned 1
• communicate with beneficiaries 1
• comply with quality standards related to healthcare practice 1
• conduct contact tracing interviews 1
• conduct routine blood testing 1
• connect vehicle maintenance and operations departments 1
• consult with technical staff 1
• control of expenses 1
• cooperate to resolve information issues 1
• coordinate operational activities 1
• coordinate orders from various suppliers 1
• coordinate rail services 1
• coordinate transport staff training 1
• create solutions to problems 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop staff 1
• diagnose heart conditions 1
• employ specific paramedic techniques in out-of-hospital care 1
• enable access to services 1
• enforce customer's debt repayment 1
• ensure cross-department cooperation 1
• ensure customer orientation 1
• ensure equipment availability 1
• evaluate benefit plans 1
• follow up complaint reports 1
• handle customer complaints 1
• handle payments in dentistry 1
• identify process improvements 1
• interpret findings from medical examinations 1
• interpret requests for imaging examinations 1
• intravenous infusion 1
• liaise with financiers 1
• maintain ambulance room stock 1
• maintain credit history of clients 1
• maintain professional administration 1
• manage a team 1
• manage assignment of bus routes 1
• manage computer-based transport operation control systems 1
• manage corrective actions 1
• manage financial aspects of a company 1
• manage hospital-acquired infections 1
• manage loan applications 1
• manage operational budgets 1
• manage patients with acute illnesses 1
• manage space utilisation 1
• manage staff 1
• monitor billing procedures 1
• monitor loan portfolio 1
• motivate employees 1
• motivate staff to reach sales targets 1
• organise employees' work in the service station 1
• participate in medical inventory control 1
• perform debt investigation 1
• perform diagnostic imaging procedures 1
• perform paediatric surgery 1
• perform patient activity analyses 1
• perform vascular surgery therapeutic procedures 1
• place orders for orthopedic products 1
• position patients undergoing interventions 1
• prepare patients for imaging procedures 1
• prepare patients for surgery 1
• prescribe treatments related to surgical procedures 1
• process payments 1
• programme work according to incoming orders 1
• provide advice on breaches of regulation 1
• provide customer follow-up services 1
• provide guidance on infectious disease 1
• provide objective assessments of calls 1
• provide operational efficiency training to employees 1
• provide protective equipment against infectious diseases 1
• provide support in financial calculation 1
• radiological procedures 1
• remediate healthcare user's occupational performance 1
• report on customers' complaints related to toilet facilities 1
• resolve difficult account allocation cases 1
• schedule audiologist appointments 1
• solve operational transport problems 1
• supervise staff 1
• support service users to use technological aids 1
• surgery 1
• take payments for bills 1
• take pharmaceutical inventory 1
• train staff in quality procedures 1
• use computer programs to improve patients' skills 1
• use techniques to increase patients' motivation 1
• work with nursing staff 1

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• 24 (4)
• 26 (2)
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• Part-time (21)

Segment

• OptumInsight (75)

JobFunction

• Administrative Support (5)
• Clinical Admin & Processing (1)
• Clinical Utilization Managemen (1)
• Med & Clin Ops-General Mgmt (1)
• Patient Services (67)

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Company

• Optum (75)

Business

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Grade Level

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• 22 (49)
• 23 (14)
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Referral Eligibility

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BusinessSegment

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FullAddress

• 6501 Coyle Ave, Carmichael, United States 95608 (1)
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Work setting

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Brand

• OptumInsight (75)