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Job category

• Medical & Clinical Operations (40)

Skill

• manage healthcare users' data 10
• interact with healthcare users 9
• answer patients' questions 8
• assess referred healthcare users 6
• maintain healthcare user data confidentiality 6
• manage operations in healthcare institutions 6
• receive patient referrals with eye conditions 6
• refer healthcare users 6
• refer social service users 6
• assist healthcare users achieve autonomy 5
• ensure proper appointment administration 5
• handle personal identifiable information 5
• maintain privacy of service users 5
• arrange in-home services for patients 4
• advise on medical records 3
• collect healthcare user data under supervision 3
• develop plans related to the transfer of care 3
• interpret requests for imaging examinations 3
• participate in medical records' auditing activities 3
• process medical insurance claims 3
• schedule audiologist appointments 3
• supervise medical office support workers 3
• take referrals for genetic testing 3
• take referred patients 3
• work in multidisciplinary teams related to emergency care 3
• advocate for healthcare users' needs 2
• answer incoming calls 2
• assist social service users in formulating complaints 2
• communicate with customer service department 2
• create a work atmosphere of continuous improvement 2
• disseminate messages to people 2
• educate patient's relations on care 2
• ensure compliance with healthcare regulations 2
• handle incoming insurance claims 2
• manage a multidisciplinary team involved in patient care 2
• organise operations of residential care services 2
• perform clerical duties 2
• provide feedback on patient's communication style 2
• provide high quality customer service 2
• route correspondence to business departments 2
• adhere to OHSAS 18001 1
• administrative tasks in a medical environment 1
• advise on organisational culture 1
• archive healthcare users' records 1
• assist in developing practices for well being of employees 1
• assist with funeral planning 1
• check information on prescriptions 1
• collaborate in company's daily operations 1
• collect statistics on medical records 1
• communicate in foreign languages with health service providers 1
• communicate in healthcare 1
• communicate schedules to the people concerned 1
• communicate with nursing staff 1
• complete patient journey records 1
• contribute to high level health strategic decisions 1
• contribute to practice innovation in health care 1
• cooperate to resolve information issues 1
• coordinate activities across hospitality rooms division 1
• coordinate care 1
• coordinate charity services 1
• coordinate operational activities 1
• coordinate shifts 1
• coordinate the procurement of organs for transplantation 1
• coordinate waste management procedures 1
• correspond with licence applicants 1
• develop staff 1
• develop strategy to solve problems 1
• dispose medical waste 1
• disseminate general corporate information 1
• enable access to services 1
• encourage teams for continuous improvement 1
• ensure customer orientation 1
• ensure proper document management 1
• ensure safety of healthcare users 1
• ensure the privacy of guests 1
• exert a goal-oriented leadership role towards colleagues 1
• expand the network of providers 1
• follow-up on healthcare users' treatment 1
• gather feedback from employees 1
• give constructive feedback 1
• identify patients' medical records 1
• integrate headquarter's guidelines into local operations 1
• keep personal administration 1
• lead a team in hospitality service 1
• maintain correspondence records 1
• maintain professional administration 1
• maintain records of work with service users 1
• maintain relations with local representatives 1
• manage a team 1
• manage backlogs 1
• manage healthcare staff 1
• manage key performance indicators of call centres 1
• manage staff 1
• mentor other health professionals 1
• monitor customer service 1
• monitor patients' progress related to treatment 1
• monitor waiting list 1
• obtain healthcare user's medical status information 1
• operate mailing information systems 1
• organise homecare for patients 1
• palliative care 1
• perform health assessment 1
• perform mortuary facility administration 1
• perform office routine activities 1
• prepare correspondence for customers 1
• prepare documents for scanning 1
• promote human rights 1
• promote social change 1
• provide care for a particular patient group 1
• provide department schedule for staff 1
• provide documentation 1
• provide feedback on job performance 1
• provide necessary documents 1
• provide palliative care 1
• provide psychological interventions to chronically ill persons 1
• provide psychological support to patients 1
• provide test results to medical staff 1
• raise awareness on local community's priorities 1
• redirect callers 1
• refer service users to community resources 1
• respond to healthcare users' extreme emotions 1
• solve problems in healthcare 1
• transfer medical information 1
• transport patient to medical facility 1
• use office systems 1
• work with nursing staff 1

Country

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State or region

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• Pennsylvania (2)
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• Telangana (1)
• Texas (1)
• Washington (2)
• Wisconsin (2)

City

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• Weymouth (2)

Divisions

• (40)

UHGOptumSubBrands

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• OptumIndia (1)
• UHC (2)

City

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• Owings Mills (1)
• Plymouth (1)
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• Quincy (1)
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• Salem (1)
• San Diego (1)
• San Juan (1)
• Sayre (1)
• Southborough (1)
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• Tyler (1)
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• United States (39)

State

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AmProjectCode

• 2026 RPO Overflow (1)
• Dignity (2)
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• MPP Bassett (1)
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• MPP ProHealth Care (1)

Grade

• 22 (13)
• 23 (22)
• 24 (2)
• 25 (2)
• 27 (1)

Schedule

• Full-time (40)

Segment

• Employer & Individual (2)
• Optum Care Delivery (20)
• Optum Care Solutions (6)
• Optum Global Advantage (2)
• Optum Health Services (1)
• OptumInsight (8)
• OptumRx (1)

JobFunction

• Accounting (4)
• Accounts Payable (1)
• Actuarial Leadership Dev Prgm (2)
• Actuarial Services (11)
• Administrative Support (21)
• Advanced Practice Clinicians (429)
• AI/ML Engineering (110)
• Architecture (19)
• Behavioral Clinical Consulting (2)
• Behavioral Consumer (1)
• Behavioral Health Care Deliver (95)
• Behavioral Intake (1)
• Benefits (1)
• Billing (8)
• Billing Quality (1)
• Broker / Outside Agent Service (1)
• Bus Advisory & Tech Cnsltng (31)
• Bus Opns General Support (3)
• Business Analysis (15)
• Business Development/Sales Sup (10)
• Business Process & TQM (6)
• Business Systems Analysis (19)
• Call Center/Triage (4)
• Capability Management (6)
• Capacity/Tech Performance Mgmt (2)
• Care Advocacy (16)
• Case Management (176)
• Claim Business Process (3)
• Claim Operations (2)
• Claim Quality (1)
• Claim Recovery/Resol/COB/Subro (13)
• Clerical Support (1)
• Client Services/Sales Support (91)
• Clin Grievances-Qual of Care (1)
• Clin Pharm AM & Hlth Plan Sup (4)
• Clinical & Medical Management (65)
• Clinical Admin & Processing (40)
• Clinical Administration (7)
• Clinical Analysis & Consulting (42)
• Clinical Appeals-MCO (4)
• Clinical Appeals-NUR (2)
• Clinical Claims Review (5)
• Clinical Informatics (4)
• Clinical Management (51)
• Clinical Pharm Care Consulting (59)
• Clinical Pharm Program Mgt (4)
• Clinical Practice Consulting (15)
• Clinical Program Management (2)
• Clinical Quality Management (3)
• Clinical Research (1)
• Clinical Services Operations (629)
• Clinical Utilization Managemen (3)
• Collections (10)
• Community & State Sales (7)
• Community Pharmacy (199)
• Community/Volunteer Services (6)
• Compensation (1)
• Complex Customer Care (2)
• Compliance (6)
• Contract Installation (2)
• Corporate Development (3)
• Corporate Security (1)
• Credentialing (5)
• Credit Lending (1)
• Cybersecurity Defense & Invstg (9)
• Data Analytics (52)
• Data Engineering (55)
• Data Entry (1)
• Data Science (29)
• Dev Ops Engineering (12)
• Digital Product (1)
• Employee Assistance Programs (6)
• Employee Relations (2)
• Employer & Indiv Acct Mgmt (3)
• Employer & Individual Sales (6)
• Engineering (1)
• Enrollment & Eligibility (6)
• Ent Communctns Spclst & Mgmt (3)
• Enterprise Resource Planning (2)
• Enterprise Risk Management (1)
• Environ Occ, Hlth & Safety (1)
• Facilities, Bldg & Equip Svcs (5)
• Financial Planning & Analysis (14)
• General Marketing (15)
• General Operations Management (13)
• General Project Management (9)
• Health & Human Svcs Cnsltng (7)
• Health & Social Services (47)
• Health Care Delivery (Clin Care) (927)
• Healthcare Econ & Analytics (9)
• Home Delivery Operations (4)
• Hospice (46)
• Hospice - Bereavement (13)
• Hospice & Home Health Services (101)
• Infrastructure&Ops Engineering (12)
• Infusion (13)
• Innovation and Strategy (4)
• Internal Audit & Adv Svcs (7)
• Legal Counsel (5)
• Lobbying & Gov't Affairs (1)
• Mail Services (1)
• Marketing Creative (2)
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• Marketing/Product Database (1)
• Med & Clin Ops-General Mgmt (7)
• Medical Coding (58)
• Medical Mgmt Clinical Review (1)
• Medical Screening/Clinical Lab (69)
• Medical Transcription (1)
• Medicare & Retirement Sales (13)
• Network Engineering (2)
• Network Pricing (7)
• Network Program Mgmt (1)
• Optum Account Management (2)
• Optum Growth Office Sales (11)
• Optum Insight Client Mgmt (1)
• Optum Sales (15)
• Patient Services (273)
• Payroll/Operations (1)
• People Business Partners (1)
• People Development (4)
• People Team Development Progrm (5)
• Pharmacy Prior Auth/Appeals (4)
• Pharmacy Support & Management (4)
• Phone Support (29)
• Physicians (369)
• Print Production (2)
• Product Management (26)
• Proposal Development (2)
• Provider Contracting & Network Development (12)
• Provider Data Integrity (1)
• Provider Relations and Service (11)
• Quality Assurance/Engineering (24)
• Quality Management (5)
• Radiology/Healthcare Tech (170)
• Regulatory Adherence (5)
• Regulatory Affairs (1)
• Rehabilitation Services (802)
• Risk Management (1)
• Sales Operations / Admin (3)
• Security Govrn, Risk, & Compli (5)
• Security Ops Engineering (19)
• Senior Leadership Team (8)
• Service Account Management (1)
• Six Sigma (5)
• Software Engineering (226)
• Special Investigation Unit (7)
• Specialty Pharmacy (30)
• Systems Management (16)
• Talent Acquisition Fulfillment (1)
• Tax (2)
• Tech Project & Program Mgmt (11)
• Technical Product Management (20)
• Technical Writing (2)
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• Technology General Management (1)
• Technology Support (18)
• Telecommunications Engineering (4)
• Training Delivery (4)
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• Training Design & Development (1)
• Training Management (2)
• Treasury (4)
• UHC Global Acct Mgmt (1)
• Underwriting (3)
• Underwriting Management (3)
• User Experience Design (4)
• User Experience Engineering (7)
• Vision Care Delivery (9)
• Wellness Coach Management (5)
• Workforce Management and Plng (7)
• Writing/Editing (1)

Vanity

• #rpo (29)
• Aide (23)
• Atrius Health (10)
• Behavioral Health (3)
• Clinical (32)
• CNA (2)
• Contract (4)
• director (1)
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• EMR (4)
• epic (14)
• lead (17)
• LPN (1)
• Nurse Practitioner (2)
• pharma (23)
• Primary care physician (1)
• ProHealth (1)
• Registered Nurse (1)
• relations (7)
• Revenue Cycle (2)
• RN (2)
• Sales (3)
• Supervisor (11)
• Therapist (1)

Division

• Care Delivery OR (1)
• Care Delivery WA (2)
• Colonial Healthcare (1)
• E&I Nevada-Utah-Idaho (2)
• Home Health & Hospice (5)
• OG Adv Contact Center Cap (1)
• OG Adv Human Capital (1)
• Optum Behav Hlth Public Sector (1)
• Optum MA (15)
• Optum Tri-State NY (1)
• OptumInsight RCM Acute Front (2)
• OptumInsight RCM Acute Middle (5)
• OptumRx FlexCare (1)
• Provider BU Account Team (1)
• SCC (1)

Company

• Optum (38)
• UHC (2)

Entity

• Atrius Health (12)
• LHC Group (5)

Job Level

• Individual Contributor (36)
• Manager (3)

Grade Level

• 22 (13)
• 23 (22)
• 24 (2)
• 25 (2)
• 27 (1)

Referral Eligibility

• No (6)
• Yes (34)

BusinessSegment

• Care Delivery - Region 3 (3)
• Care Delivery - Region 5 (1)
• Care Delivery - Region 6 (15)
• Care Delivery - Region 8 (1)
• E&I West (2)
• Home and Community Dept (1)
• Home Health & Hospice BC (5)
• OG Adv Bus Capability Grp 1 (1)
• OG Adv Human Capital (1)
• OI Market Provider (1)
• OI Operations (7)
• Optum Behavioral Health (1)
• OptumRx Infusion Pharmacy (1)

FullAddress

• 111 Grossman Dr, Braintree, United States 2184 (1)
• 1955 W Frye Rd, Chandler, United States 85224 (1)
• 2580 Highway 95, Ste 112, Bullhead City, United States 86442 (1)
• 2716 N TENAYA WAY, Las Vegas, United States 89128 (1)
• 2720 N TENAYA WAY, Las Vegas, United States 89128 (1)
• 36 Shops At Five Way, Plymouth, United States 2360 (1)
• Arham Estate, Hyderabad, India 500081 (1)
• Auburndale, United States (1)
• Boston, United States (1)
• Cooperstown, United States (1)
• Corvallis, United States (1)
• Erie, United States (1)
• Everett, United States (2)
• Lake Success, United States (1)
• Longwood, United States (1)
• Monroe, United States (1)
• Norwood, United States (7)
• Owings Mills, United States (1)
• Presque Isle, United States (1)
• Quincy, United States (1)
• Rancho Cordova, United States (1)
• Salem, United States (1)
• San Diego, United States (1)
• San Juan, United States (1)
• Sayre, United States (1)
• Southborough, United States (1)
• Sumter, United States (1)
• Tyler, United States (1)
• Waukesha, United States (2)
• Wesley Chapel, United States (1)
• Weymouth, United States (2)

JobCode

• MCO100 (13)
• MCO101 (22)
• MCO102 (2)
• MCO103 (2)
• MCO104 (1)

Work setting

• Core On-Site (20)
• Field (1)
• Hybrid (18)
• Remote (1)

Brand

• Employer & Individual (2)
• Optum Care Delivery (20)
• Optum Care Solutions (6)
• Optum Global Advantage (2)
• Optum Health Services (1)
• OptumInsight (8)
• OptumRx (1)