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Job category

• Medical & Clinical Operations (32)

Skill

• receive patient referrals with eye conditions 14
• refer healthcare users 14
• answer patients' questions 12
• obtain healthcare user's medical status information 12
• interact with healthcare users 11
• assess referred healthcare users 10
• refer social service users 10
• develop plans related to the transfer of care 8
• 7
• collect healthcare user data under supervision 7
• ensure proper appointment administration 7
• answer incoming calls 6
• advise on medical records 5
• process medical insurance claims 5
• take referred patients 5
• advocate for healthcare users' needs 4
• arrange in-home services for patients 4
• check information on prescriptions 4
• maintain healthcare user data confidentiality 4
• manage operations in healthcare institutions 4
• mentor other health professionals 4
• redirect callers 4
• refer service users to community resources 4
• take referrals for genetic testing 4
• communicate with beneficiaries 3
• communicate with customer service department 3
• communicate with nursing staff 3
• confer with event staff 3
• coordinate remote communications 3
• disseminate general corporate information 3
• disseminate messages to people 3
• handle personal identifiable information 3
• interpret requests for imaging examinations 3
• maintain high quality of calls 3
• maintain records of work with service users 3
• manage a multidisciplinary team involved in patient care 3
• manage key performance indicators of call centres 3
• monitor patients' progress related to treatment 3
• provide social guidance over the phone 3
• schedule audiologist appointments 3
• triage clients 3
• work in multidisciplinary teams related to emergency care 3
• adhere to health well-being and safety 2
• communicate reports provided by passengers 2
• comply with quality standards related to healthcare practice 2
• delegate emergency care 2
• ensure compliance with company regulations 2
• investigate social security applications 2
• keep records of customer interaction 2
• manage claims process 2
• manage healthcare users' data 2
• monitor customer service 2
• respond to enquiries 2
• review insurance process 2
• work in multidisciplinary health teams 2
• administer appointments 1
• administrative tasks in a medical environment 1
• advise healthcare users on occupational health 1
• advise on healthy lifestyles 1
• advise on prenatal genetic diseases 1
• analyse call performance trends 1
• analyse processes influencing health care delivery 1
• apply case management 1
• apply conflict management 1
• assist healthcare users achieve autonomy 1
• collect healthcare user's general data 1
• communicate regulations 1
• communicate schedules to the people concerned 1
• contribute to high level health strategic decisions 1
• coordinate communication within a team 1
• deliver outstanding service 1
• discuss the medical history of the healthcare user 1
• enable access to services 1
• ensure compliance with healthcare regulations 1
• ensure compliance with purchasing and contracting regulations 1
• ensure compliance with shipment regulations 1
• ensure contract termination and follow-up 1
• ensure customer orientation 1
• ensure gambling operational standards 1
• follow work procedures 1
• handle incoming insurance claims 1
• identify health objectives 1
• identify patients' medical records 1
• inform clients of healthy lifestyle benefits 1
• interpret laboratory data in medical genetics 1
• keep up to date on product knowledge 1
• keep up-to-date on manufacturer's policies 1
• liaise with genetic laboratories 1
• maintain data entry requirements 1
• maintain genetic registers 1
• make an informed use of the health-care system 1
• manage IT security compliances 1
• manage clinical environments 1
• manage health and safety standards 1
• measure effectiveness of the service provided 1
• monitor customer inquiries 1
• monitor patients during transfer to hospital 1
• perform escalation procedure 1
• perform health assessment 1
• provide care for a particular patient group 1
• provide fitness customer care 1
• provide genetic counselling 1
• provide high quality customer service 1
• provide membership service 1
• provide test results to medical staff 1
• resolve shipment issues 1
• screen patients for disease risk factors 1
• set production KPI 1
• solve operational transport problems 1
• supervise medical office support workers 1
• support individuals to adjust to physical disability 1
• undertake genetic risk assessment 1
• use ICT ticketing system 1

Country

• India (3)
• Philippines (2)
• Puerto Rico (1)
• United States (26)

State or region

• Arizona (1)
• Arkansas (1)
• California (1)
• Central Visayas (1)
• Hawaii (2)
• Karnataka (1)
• Maine (1)
• Massachusetts (8)
• Metro Manila (1)
• Minnesota (1)
• Mississippi (2)
• Missouri (2)
• New York (1)
• North Carolina (1)
• Pennsylvania (1)
• San Juan (1)
• South Carolina (1)
• Tamil Nadu (1)
• Telangana (1)
• Texas (2)
• Wisconsin (1)

City

• Bengaluru (1)
• Biloxi (1)
• Boston (1)
• Cebu City (1)
• Charleston (1)
• Charlotte (1)
• Chennai (1)
• Dallas (1)
• Ellsworth (1)
• Harrison (1)
• Honolulu (2)
• Hyderabad (1)
• Lucedale (1)
• Makati City (1)
• Maryland Heights (2)
• Minneapolis (1)
• Newburgh (1)
• Norwood (5)
• Phoenix (1)
• Pottstown (1)
• Sacramento (1)
• San Juan (1)
• Tyler (1)
• Waukesha (1)
• Westborough (2)

Divisions

• (32)

City

• Bangalore (1)
• Biloxi (1)
• Boston (1)
• Cebu City (1)
• Charleston (1)
• Charlotte (1)
• Chennai (1)
• Dallas (1)
• Ellsworth (1)
• Harrison (1)
• Honolulu (2)
• Hyderabad (1)
• Lucedale (1)
• Makati (1)
• Maryland Heights (2)
• Minneapolis (1)
• Newburgh (1)
• Norwood (5)
• Phoenix (1)
• Pottstown (1)
• Sacramento (1)
• San Juan (1)
• Tyler (1)
• Waukesha (1)
• Westborough (2)

Country1

• India (3)
• Philippines (2)
• United States (27)

State

• Arizona (1)
• Arkansas (1)
• California (1)
• Central Visayas (1)
• Hawaii (2)
• Karnataka (1)
• Maine (1)
• Massachusetts (8)
• Minnesota (1)
• Mississippi (2)
• Missouri (2)
• National Capital Region (1)
• New York (1)
• North Carolina (1)
• Pennsylvania (1)
• Puerto Rico (1)
• South Carolina (1)
• Tamil Nadu (1)
• Telangana (1)
• Texas (2)
• Wisconsin (1)

ExternalIdNew

• 1060169 (1)
• 1060183 (1)
• 2326792 (1)
• 2326795 (1)
• 2329627 (1)
• 2336330 (1)
• 2339107 (1)
• 2339108 (1)
• 2339112 (1)
• 2341405 (1)
• 2344033 (1)
• 2345859 (1)
• 2348970 (1)
• 2352192 (1)
• 2352405 (1)
• 2352648 (1)
• 2353164 (1)
• 2353430 (1)
• 2353501 (1)
• 2353507 (1)
• 2353513 (1)
• 2353968 (1)
• 2355649 (1)
• 2355673 (1)
• 2355859 (1)
• 2355980 (1)
• 2356301 (1)
• 2356881 (1)
• 2357988 (1)
• 2359557 (1)
• 2359660 (1)
• 2360444 (1)

AmProjectCode

• M&A - LHC (10)
• MPP Allina Health (1)
• MPP ProHealth Care (1)

Grade

• 22 (15)
• 23 (10)
• 24 (7)

Schedule

• Full-time (32)

Segment

• Community & State (3)
• OH Risk Ops & Ent Clin Srvcs (3)
• Optum Care Delivery (6)
• Optum Care Solutions (10)
• Optum Global Advantage (5)
• OptumInsight (5)

JobFunction

• Accounting (10)
• Accounts Receivable (1)
• Actuarial Leadership Dev Prgm (2)
• Actuarial Services (18)
• Administrative Support (11)
• Advanced Practice Clinicians (323)
• AI/ML Engineering (70)
• Architecture (30)
• Behavioral Clinical Consulting (4)
• Behavioral Consumer (7)
• Behavioral Health Care Deliver (93)
• Billing (8)
• Broker / Outside Agent Service (6)
• Bus Advisory & Tech Cnsltng (24)
• Bus Cont,Dis Recov,Crisis Mgmt (1)
• Bus Opns General Support (7)
• Business Analysis (6)
• Business Development/Sales Sup (5)
• Business Process & TQM (4)
• Business Systems Analysis (17)
• Call Center/Triage (1)
• Capability Management (6)
• Capacity/Tech Performance Mgmt (2)
• Care Advocacy (21)
• Case Management (152)
• Claim Business Process (2)
• Claim Operations (7)
• Claim Quality (1)
• Claim Recovery/Resol/COB/Subro (10)
• Clerical Support (3)
• Client Services/Sales Support (77)
• Clin Pharm AM & Hlth Plan Sup (2)
• Clinical & Medical Management (53)
• Clinical Admin & Processing (32)
• Clinical Administration (8)
• Clinical Analysis & Consulting (32)
• Clinical Appeals-MCO (4)
• Clinical Appeals-NUR (3)
• Clinical Claims Review (1)
• Clinical Informatics (2)
• Clinical Management (44)
• Clinical Pharm Care Consulting (87)
• Clinical Pharm Program Mgt (4)
• Clinical Practice Consulting (18)
• Clinical Program Management (5)
• Clinical Quality Management (3)
• Clinical Services Operations (635)
• Clinical Utilization Managemen (4)
• Collections (11)
• Comm Material Production (1)
• Community & State Sales (5)
• Community Outreach Sales Sup (1)
• Community Pharmacy (152)
• Community/Volunteer Services (3)
• Compensation (1)
• Corporate Development (1)
• Credentialing (4)
• Credit Lending (2)
• Cybersecurity Defense & Invstg (10)
• Data Analytics (35)
• Data Engineering (43)
• Data Science (37)
• Dev Ops Engineering (5)
• Development Program (6)
• Digital Product (2)
• Employee Assistance Programs (9)
• Employee Center (1)
• Employee Relations (2)
• Employer & Indiv Acct Mgmt (4)
• Employer & Individual Sales (2)
• Enrollment & Eligibility (3)
• Ent Communctns Spclst & Mgmt (2)
• Environ Occ, Hlth & Safety (1)
• Executive Leadership Team (1)
• Facilities, Bldg & Equip Svcs (2)
• Financial Planning & Analysis (22)
• Fraud Management (1)
• General Marketing (17)
• General Operations Management (17)
• General Project Management (3)
• Health & Human Svcs Cnsltng (4)
• Health & Social Services (67)
• Health Care Delivery (Clin Care) (926)
• Health Plan General Operations (4)
• Healthcare Econ & Analytics (12)
• Home Delivery Operations (14)
• Hospice (39)
• Hospice - Bereavement (6)
• Hospice & Home Health Services (100)
• Infrastructure&Ops Engineering (33)
• Infusion (7)
• Internal Audit & Adv Svcs (5)
• Legal Counsel (3)
• Lobbying & Gov't Affairs (1)
• Marketing Creative (1)
• Marketing Event/Mtg Planning (2)
• Marketing/Product Database (1)
• Med & Clin Ops-General Mgmt (12)
• Medical Coding (26)
• Medical Mgmt Clinical Review (17)
• Medical Screening/Clinical Lab (59)
• Medicare & Retirement Sales (17)
• Network Engineering (5)
• Network Pricing (4)
• Network Program Mgmt (2)
• Optum Account Management (1)
• Optum Growth Office Sales (11)
• Optum Sales (9)
• Patient Services (249)
• Payroll/Operations (1)
• People Business Partners (1)
• People Development (6)
• Pharmacy Prior Auth/Appeals (1)
• Pharmacy Support & Management (9)
• Phone Support (31)
• Physical Medicine (1)
• Physicians (294)
• Planning and Strategy (2)
• Print Production (2)
• Product Management (18)
• Provider Contracting & Network Development (9)
• Provider Data Integrity (1)
• Provider Relations and Service (5)
• Quality Assurance/Engineering (18)
• Quality Management (6)
• Radiology/Healthcare Tech (140)
• Regulatory Adherence (2)
• Rehabilitation Services (760)
• Risk Management (3)
• Sales Operations / Admin (2)
• Security Govrn, Risk, & Compli (3)
• Security Ops Engineering (29)
• Senior Leadership Team (5)
• Service Account Management (1)
• Six Sigma (4)
• Software Engineering (158)
• Special Investigation Unit (4)
• Specialty Pharmacy (29)
• Systems Management (15)
• Talent Acquisition Fulfillment (2)
• Talent Acquisition Operations (1)
• Tax (1)
• Tech Project & Program Mgmt (12)
• Technical Product Management (8)
• Technology Development Program (2)
• Technology Support (15)
• Telecommunications Engineering (5)
• Training Delivery (1)
• Training Delivery-Operatnl (4)
• Training Design & Development (1)
• Training Management (2)
• Treasury (3)
• Underwriting (3)
• User Experience Design (2)
• User Experience Engineering (1)
• Vision Care Delivery (7)
• Wellness Coach Management (3)
• Workforce Management and Plng (5)

Vanity

• #rpo (12)
• Aide (14)
• Atrius Health (6)
• Clinical (22)
• CNA (2)
• Contract (7)
• EMR (1)
• epic (5)
• lead (14)
• Licensed Practical Nurse (2)
• LPN (5)
• Nurse Practitioner (1)
• pharma (15)
• ProHealth (1)
• Registered Nurse (1)
• Sales (6)
• Supervisor (8)
• Therapist (1)

Division

• C&S Arizona (1)
• C&S Hawaii ABD LTC (2)
• Home and Community Call Ops (2)
• LHC GROUP (10)
• OG Adv Contact Center Cap (1)
• OG Adv Human Capital (4)
• OI Financial Clearance (1)
• OI R&Q Ops (1)
• Optum MA (6)
• OptumInsight RCM Acute Front (1)
• OptumInsight RCM Acute Middle (1)
• Provider BU Account Team (1)
• UHC-UMR-FI-ASO-M&R CDM OPS (1)

Company

• Optum (29)
• UHC (3)

Business

• Optum (29)
• UHC (3)

Entity

• Atrius Health (6)
• LHC Group (10)

Job Level

• Individual Contributor (27)

Grade Level

• 22 (15)
• 23 (10)
• 24 (7)

Referral Eligibility

• No (32)

BusinessSegment

• C&S West Region (3)
• Call Advocacy & Scheduling Ops (2)
• Care & Disease Management Ops (1)
• Care Delivery - Region 6 (6)
• LHC GROUP BC (10)
• OG Adv Bus Capability Grp 1 (1)
• OG Adv Human Capital (4)
• OI Operations (4)
• OI Provider Market (1)

FullAddress

• 10th Floor Prince Infocity II, Rajiv Gandhi salai Perungudi, Chennai, India 600096 (1)
• 13655 RIVERPORT DR, Maryland Heights, United States 63043 (2)
• 18th 19th and 20th Floor In Filinvest Cebu CyberZone,Unit 23 to Unit 25, Tower 4, Cebu City, Philippines 06000 (1)
• Arham Estate, Hyderabad, India 500081 (1)
• Ayala Avenue, FL 18-21, Makati, Philippines 01200 (1)
• Bangalore, India (1)
• Biloxi, United States (1)
• Boston, United States (1)
• Charleston, United States (1)
• Charlotte, United States (1)
• Dallas, United States (1)
• Ellsworth, United States (1)
• Harrison, United States (1)
• Honolulu, United States (2)
• Lucedale, United States (1)
• Minneapolis, United States (1)
• Newburgh, United States (1)
• Norwood, United States (5)
• Phoenix, United States (1)
• Pottstown, United States (1)
• Sacramento, United States (1)
• San Juan, United States (1)
• Tyler, United States (1)
• Waukesha, United States (1)
• Westborough, United States (2)

JobCode

• MCO100 (15)
• MCO101 (9)
• MCO102 (7)
• MCO105 (1)

Work setting

• Core On-Site (20)
• Hybrid (8)
• Remote (4)

Brand

• Community & State (3)
• OH Risk Ops & Ent Clin Srvcs (3)
• Optum Care Delivery (6)
• Optum Care Solutions (10)
• Optum Global Advantage (5)
• OptumInsight (5)