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• Healthcare Delivery (259)
• Patient Services (259)

Skill

• interact with healthcare users 141
• answer patients' questions 131
• manage healthcare users' data 119
• ensure proper appointment administration 101
• collect healthcare user data under supervision 88
• process medical insurance claims 87
• check information on prescriptions 84
• supervise medical office support workers 83
• record healthcare users' billing information 80
• monitor waiting list 78
• receive veterinary clients and their animals for appointments 77
• administer appointments 72
• answer incoming calls 72
• manage operations in healthcare institutions 64
• work in multidisciplinary teams related to emergency care 61
• participate in medical records' auditing activities 59
• arrange in-home services for patients 54
• obtain healthcare user's medical status information 51
• maintain records of work with service users 45
• assist healthcare users achieve autonomy 44
• maintain healthcare user data confidentiality 44
• manage a multidisciplinary team involved in patient care 43
• refer healthcare users 43
• communicate with customer service department 42
• communicate in healthcare 40
• calculate compensation payments 39
• programme work according to incoming orders 38
• identify patients' medical records 37
• maintain records of clients' prescriptions 37
• receive patient referrals with eye conditions 37
• examine healthcare facility 36
• process order forms with customer's information 34
• communicate with nursing staff 33
• comply with quality standards related to healthcare practice 33
• redirect callers 32
• administrative tasks in a medical environment 31
• check in guests 31
• communicate schedules to the people concerned 30
• ensure compliance with healthcare regulations 30
• handle incoming insurance claims 30
• provide necessary documents 29
• review patient's medical data 28
• support social service users to manage their financial affairs 28
• ensure flights run to schedule 27
• maintain privacy of service users 26
• perform clerical duties 25
• transfer medical information 25
• contribute to continuity of health care 24
• work with nursing staff 24
• deliver outstanding service 23
• develop plans related to the transfer of care 23
• organise employees' work in the service station 23
• provide high quality customer service 23
• allocate numbers to clients' belongings 22
• complete patient journey records 22
• monitor patients' progress related to treatment 22
• set payment handling strategies 22
• provide directions to guests 20
• check in passengers 19
• collect statistics on medical records 19
• ensure safety of healthcare users 19
• ensure customer orientation 18
• handle personal identifiable information 18
• assess referred healthcare users 17
• manage gaming cash desk 17
• check official documents 16
• collect healthcare user's general data 16
• mentor other health professionals 16
• adhere to health well-being and safety 15
• ensure compliance with disclosure criteria of accounting information 15
• maintain customer records 15
• maintain the veterinary reception area 15
• manage cash desk 15
• monitor patients during transfer to hospital 15
• maintain professional administration 14
• maintain relationships with doctors 14
• provide care for a particular patient group 14
• collaborate in company's daily operations 13
• ensure continuous preparedness for audits 13
• follow work procedures 13
• manage front operations 13
• monitor drivers 13
• provide psychological support to patients 13
• schedule audiologist appointments 13
• undertake post-examination activities 13
• apply case management 12
• manage key performance indicators of call centres 12
• provide customer follow-up services 12
• provide objective assessments of calls 12
• assist social service users in formulating complaints 11
• maintain dental station and operatory 11
• manage claims process 11
• monitor check-out point 11
• apply caseload management 10
• be friendly to passengers 10
• decide on insurance applications 10
• ensure safety regulations in dealing with infectious diseases 10
• interpret requests for imaging examinations 10
• monitor therapeutic progress 10
• operate cash point 10
• provide department schedule for staff 10
• provide learning support in healthcare 10
• advise on medical records 9
• manage revenue 9
• operate medical imaging equipment 9
• perform clinical coding procedures 9
• prepare doses of medication according to patient needs 9
• process payments 9
• promote human rights 9
• train staff in quality procedures 9
• triage clients 9
• arrange audit 8
• deal with arrivals in accommodation 8
• handle financial transactions 8
• handle veterinary patients 8
• investigate social security applications 8
• monitor customer service 8
• provide feedback on patient's communication style 8
• answer emergency calls 7
• apply conflict management 7
• archive healthcare users' records 7
• attend meetings 7
• deal with challenging people 7
• encourage social service users to preserve their independence in their daily activities 7
• maintain correspondence records 7
• maintain treatment records 7
• manage clients' money matters 7
• monitor field surveys 7
• monitor patient's health condition 7
• patient record storage 7
• prepare patients for imaging procedures 7
• take payments for bills 7
• use computer programs to improve patients' skills 7
• advise on healthcare users' informed consent 6
• advocate for healthcare users' needs 6
• assist in loan applications 6
• conduct physical examination in emergency 6
• lead healthcare services changes 6
• maintain high quality of calls 6
• maintain reception area 6
• maintain work area cleanliness 6
• manage emergency care situations 6
• manage financial transactions of fuel station 6
• meet the requirements of social security reimbursement bodies 6
• monitor patients' medication 6
• plan schedule 6
• prioritise emergencies 6
• provide basic support to patients 6
• schedule and dispatch drivers 6
• teach customer service techniques 6
• work in multidisciplinary health teams 6
• adapt to emergency care environment 5
• check payrolls 5
• clean public areas 5
• communicate by telephone 5
• communicate in foreign languages with health service providers 5
• consider time zones in execution of work 5
• deal with public 5
• discuss the medical history of the healthcare user 5
• ensure equipment availability 5
• handle payments in dentistry 5
• manage veterinary practice waiting area 5
• monitor cashiers 5
• monitor staff absences 5
• participate in medical inventory control 5
• perform office routine activities 5
• provide dental administrative post-treatment patient services 5
• refer service users to community resources 5
• schedule shifts 5
• supervise store opening and closing procedures 5
• supervise the work of staff on different shifts 5
• take pharmaceutical inventory 5
• adhere to OHSAS 18001 4
• advise on healthy lifestyles 4
• assist in developing practices for well being of employees 4
• assist patients with special needs 4
• communicate clearly with passengers 4
• communicate commercial and technical issues in foreign languages 4
• communicate professionally with colleagues in other fields 4
• comply with veterinary inspection standards 4
• customer service 4
• develop passenger outreach strategies 4
• ensure compliance with accounting conventions 4
• ensure health and safety of staff 4
• foster compliance with health and safety rules by setting an example 4
• inspect staff 4
• interact professionally in research and professional environments 4
• maintain inventory of office supplies 4
• maintain records of financial transactions 4
• maintain stocks of veterinary materials 4
• maintain updated professional knowledge 4
• manage fitness communication 4
• meet commitments 4
• monitor financial accounts 4
• prioritise requests 4
• process reservations 4
• provide care for a particular patient group 4
• provide fitness customer service 4
• provide professional care in nursing 4
• review insurance process 4
• secure sensitive customer's information 4
• solve problems in healthcare 4
• use microsoft office 4
• write reports on emergency cases 4
• adhere to standard procedures 3
• assist with funeral planning 3
• carry out end of day accounts 3
• collaborate in company's daily operations 3
• communicate in specialised nursing care 3
• connect vehicle maintenance and operations departments 3
• cooperate to resolve information issues 3
• ensure the privacy of guests 3
• evaluate benefit plans 3
• follow safety precautions in work practices 3
• handle customer complaints 3
• identify process improvements 3
• listen actively 3
• maintain transaction's reports 3
• manage computer-based transport operation control systems 3
• manage financial and material resources 3
• manage health and safety standards 3
• manage schedule of tasks 3
• monitor billing procedures 3
• monitor service users' health 3
• operate cash register 3
• perform health assessment 3
• provide test results to medical staff 3
• solve operational transport problems 3
• support patients to understand their conditions 3
• support social service users at the end of life 3
• use electronic health records management system 3
• use mathematical tools for managing vehicles 3
• use treatment verification systems 3
• accurately estimate work hours 2
• adjust production schedule 2
• advise clients on moving services 2
• advise on mental health 2
• advise patients on infectious diseases when travelling 2
• assist at check-in 2
• attend parliament plenaries 2
• carry out nurse-led discharge 2
• carry out treatment prescribed by doctors 2
• communicate in air traffic services 2
• communicate reports provided by passengers 2
• communicate with beneficiaries 2
• communicate with tenants 2
• conduct cleaning tasks 2
• contribute to high level health strategic decisions 2
• coordinate transport staff training 2
• enforce customer's debt repayment 2
• ensure safe transport of money 2
• file claims with insurance companies 2
• handle helpdesk problems 2
• identify improvement actions 2
• implement improvements in airport operations 2
• interpret findings from medical examinations 2
• interpret medical results 2
• introduce new employees 2
• liaise with transportation services 2
• maintain check-out area cleanliness 2
• maintain records of phone calls 2
• make clinical decisions 2
• manage a team 2
• manage vehicle services' financial resources 2
• monitor customer inquiries 2
• multi-professional cooperation in health care 2
• oversee clinical information system activities 2
• perform cleaning duties 2
• perform debt investigation 2
• perform gynecological examination 2
• plan shifts of employees 2
• provide care for the mother during labour 2
• provide health psychological treatment advice 2
• provide healthcare services to patients in specialised medicine 2
• provide pre-natal care 2
• provide psychological interventions to chronically ill persons 2
• refer social service users 2
• register visitors 2
• resolve difficult account allocation cases 2
• respond to healthcare users' extreme emotions 2
• secure premises 2
• supervise the work of cleaning staff 2
• support distressed emergency callers 2
• support social service users' positiveness 2
• take food and beverage orders from customers 2
• train reception staff 2
• work with healthcare users' social network 2
• 1
• adapt designers’ work to the performance venue 1
• administer radiation treatment 1
• administer radiotherapy 1
• advise healthcare users on occupational health 1
• advise on financial matters 1
• advise patients on vision improvement conditions 1
• analyse call centre activities 1
• analyse large-scale data in healthcare 1
• analyse processes influencing health care delivery 1
• apply certification and payment procedures 1
• apply hygiene standards 1
• assess coverage possibilities 1
• assist in epilepsy surgery 1
• assist in the development of standard operating procedures in the food chain 1
• check accounting records 1
• check deliveries on receipt 1
• classify insurance claims 1
• communicate analytical insights 1
• communicate problems to senior colleagues 1
• compare shipment contents with waybill 1
• complete evaluation forms of calls 1
• conduct contact tracing interviews 1
• coordinate care 1
• coordinate operational activities 1
• coordinate shifts 1
• create solutions to problems 1
• demand excellence from performers 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop communication networks with shipping sites 1
• develop new imaging techniques 1
• diagnose mental disorders 1
• disseminate general corporate information 1
• disseminate messages to people 1
• effective perception of transport environment 1
• enable access to services 1
• ensure compliance with company regulations 1
• ensure compliance with radiation protection regulations 1
• ensure legal accreditation for forwarding agent operations 1
• establish daily priorities 1
• follow clinical guidelines 1
• handle complaints 1
• handle paperwork 1
• inform customers of activity changes 1
• inspect carrier documents 1
• integrate headquarter's guidelines into local operations 1
• issue sales invoices 1
• liaise with financiers 1
• maintain ambulance room stock 1
• maintain credit history of clients 1
• maintain database performance 1
• maintain operational communications 1
• maintain telephony system 1
• maintain up-to-date aeronautical information management services 1
• manage backlogs 1
• manage cadastre 1
• manage claim files 1
• manage data collection systems 1
• manage financial aspects of a company 1
• manage hospital-acquired infections 1
• manage loan applications 1
• manage overdue library materials 1
• manage personnel agenda 1
• manage recreational facility 1
• manage staff 1
• manage the fleet according to planned operations 1
• manage time 1
• manage work 1
• manage workflow processes 1
• map out customer requirements into pragmatic actions 1
• match venues with performers 1
• monitor communication channels' performance 1
• monitor loan portfolio 1
• monitor recommendation follow-up 1
• monitor vehicle fleet operations 1
• motivate employees 1
• motivate staff to reach sales targets 1
• negotiate settlements 1
• observe record keeping standards in chiropractics 1
• obtain permits for use of public spaces 1
• operate electronic payment terminals 1
• organise operations of residential care services 1
• organise relapse prevention 1
• organise transportation for clients 1
• perform clinical research in radiography 1
• perform dunning activities 1
• perform follow-up on pipeline route services 1
• prepare for diagnostic imaging procedures 1
• prepare patients for surgery 1
• provide ICT support 1
• provide ICT system training 1
• provide chiropractic maternal healthcare 1
• provide domiciliary eyecare 1
• provide guidance on infectious disease 1
• provide pregnancy termination care 1
• provide protective equipment against infectious diseases 1
• provide psychological health assessment strategies 1
• provide support in financial calculation 1
• provide therapy of the visual system 1
• report on customers' complaints related to toilet facilities 1
• route correspondence to business departments 1
• run errands on behalf of customers 1
• screen patients for disease risk factors 1
• seat customers according to the waiting list 1
• support informed consent 1
• test visual acuity 1
• track shipping sites 1
• transfer patients to and from ambulance vehicles 1
• transport allocated patients 1
• transport patient to medical facility 1
• urogynaecology 1
• use access control software 1
• use foreign languages in patient care 1
• use office systems 1
• use techniques to increase patients' motivation 1
• work with e-services available to citizens 1

Country

• United States (259)

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• New York (57)
• Ohio (2)
• Oregon (2)
• Pennsylvania (7)
• Texas (25)
• Utah (3)
• Virginia (1)
• Washington (12)
• Wisconsin (23)

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• (259)

City

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• Beeville (2)
• Bethpage (1)
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• Cedarhurst (1)
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• Chestnut Hill (1)
• Cobleskill (1)
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• Cortlandt Manor (1)
• Corvallis (2)
• Cottonwood (1)
• Dallas (1)
• Danbury (1)
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• Ellsworth (1)
• Escanaba (1)
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AmProjectCode

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Grade

• 22 (183)
• 23 (66)
• 24 (10)

Schedule

• Full-time (225)
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Segment

• Optum Care Delivery (152)
• Optum Care Solutions (22)
• OptumInsight (85)

JobFunction

• Accounting (6)
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• Advanced Practice Clinicians (319)
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• Health Care Delivery (Clin Care) (927)
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• Paralegal/Legal Services (1)
• Patient Services (259)
• Payroll/Operations (2)
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• Phone Support (28)
• Physicians (310)
• Planning and Strategy (1)
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• Quality Assurance/Engineering (19)
• Quality Management (4)
• Radiology/Healthcare Tech (137)
• Regulatory Adherence (4)
• Regulatory Affairs (1)
• Rehabilitation Services (771)
• Risk Management (3)
• Sales Operations / Admin (2)
• Security Govrn, Risk, & Compli (5)
• Security Ops Engineering (27)
• Senior Leadership Team (6)
• Six Sigma (3)
• Software Engineering (190)
• Special Investigation Unit (4)
• Specialty Pharmacy (25)
• Systems Management (6)
• Talent Acquisition Fulfillment (2)
• Tech Project & Program Mgmt (19)
• Technical Product Management (18)
• Technology Development Program (1)
• Technology General Management (2)
• Technology Support (3)
• Telecommunications Engineering (6)
• Training Delivery (2)
• Training Delivery-Operatnl (6)
• Training Design & Development (2)
• Training Management (2)
• Treasury (1)
• Underwriting (3)
• UnitedHealthcare Global Sales (1)
• User Experience Design (2)
• User Experience Engineering (1)
• Vision Care Delivery (7)
• Wellness Coach Management (3)
• Workforce Management and Plng (12)

Vanity

• #rpo (220)
• AI (1)
• Aide (107)
• Analytics (4)
• Atrius Health (16)
• Behavioral Health (6)
• Cardiology (1)
• Clinical (148)
• Crystal Run (3)
• director (7)
• EHR (16)
• Electronic health (68)
• EMR (52)
• epic (134)
• family medicine (3)
• lead (106)
• Licensed Practical Nurse (2)
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• Nurse Practitioner (1)
• Oncology (2)
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• pharma (127)
• Primary care physician (7)
• ProHealth (31)
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• Registered Nurse (4)
• relations (45)
• Revenue Cycle (28)
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• Supervisor (84)
• Therapist (1)

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• SR Clinical Ops - NTX/Houston (3)

Company

• Optum (259)

Business

• Optum (259)

Entity

• Atrius Health (16)
• Crystal Run Healthcare (3)
• Kelsey-Seybold Clinic (15)
• LHC Group (20)
• ProHealth Physicians (9)
• WellMed (6)

Job Level

• Individual Contributor (240)

Grade Level

• 22 (183)
• 23 (66)
• 24 (10)

Referral Eligibility

• No (22)
• Yes (237)

BusinessSegment

• Care Delivery - Region 1 (2)
• Care Delivery - Region 2 (15)
• Care Delivery - Region 3 (14)
• Care Delivery - Region 4 (29)
• Care Delivery - Region 5 (52)
• Care Delivery - Region 6 (38)
• Care Delivery - Region 7 (2)
• Home Health & Hospice BC (20)
• OI Operations (85)
• Optum Behavioral Care (2)

FullAddress

• 10 Wildwood Medical Ctr, Essex, United States 6426 (1)
• 1062 Barnes Rd, Wallingford, United States 6492 (1)
• 109 Rykowski Ln, Middletown, United States 10941 (1)
• 133 Brookline Ave, Boston, United States 2215 (1)
• 202 N Park Ave, Apopka, United States 32703 (1)
• 7242 W Colonial Dr, 7240-7242, Orlando, United States 32818 (1)
• 90 Libbey Industrial Pkwy, Weymouth, United States 2189 (1)
• 900 Straits Tpke, Ste 203A, Middlebury, United States 6762 (1)
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• Brewster, United States (1)
• Bristol, United States (1)
• Brookfield, United States (1)
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• Cambridge, United States (3)
• Carmel, United States (2)
• Cedarhurst, United States (1)
• Chandler, United States (5)
• Chestnut Hill, United States (1)
• Cobleskill, United States (1)
• Columbus, United States (1)
• Cooperstown, United States (1)
• Cortlandt Manor, United States (1)
• Corvallis, United States (2)
• Cottonwood, United States (1)
• Dallas, United States (1)
• Danbury, United States (1)
• Dedham, United States (3)
• Ellsworth, United States (1)
• Escanaba, United States (1)
• Everett, United States (8)
• Faribault, United States (4)
• Fishkill, United States (2)
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• New York, United States (3)
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JobCode

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• HCD122 (9)
• HCD123 (1)
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Work setting

• Core On-Site (247)
• Field (3)
• Hybrid (2)
• Remote (7)

Brand

• Optum Care Delivery (152)
• Optum Care Solutions (22)
• OptumInsight (85)