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Job category

• Behavioral (16)
• Customer Services (3)
• Medical & Clinical Operations (22)
• Nursing (7)
• Project/Program Management (2)

Skill

• 32
• interact with healthcare users 11
• assist healthcare users achieve autonomy 9
• collect healthcare user data under supervision 7
• involve service users and carers in care planning 7
• advise on healthcare users' informed consent 6
• advocate for healthcare users' needs 6
• work with healthcare users' social network 6
• collaborate to discuss treatment plans in psychotherapy 5
• communicate with beneficiaries 5
• comply with quality standards related to healthcare practice 5
• monitor patients' progress related to treatment 5
• organise relapse prevention 5
• build helping relationship with social service users 4
• communicate in healthcare 4
• contribute to high level health strategic decisions 4
• interpret findings from medical examinations 4
• manage a multidisciplinary team involved in patient care 4
• perform health assessment 4
• provide learning support in healthcare 4
• provide psychological support to patients 4
• work in multidisciplinary teams related to emergency care 4
• answer incoming calls 3
• assist social service users in formulating complaints 3
• collaborate in company's daily operations 3
• cooperate with professionals 3
• develop passenger outreach strategies 3
• promote service users' rights 3
• provide information on chiropractic treatment outcomes 3
• provide psychological interventions to chronically ill persons 3
• provide social guidance over the phone 3
• review insurance process 3
• support informed consent 3
• support patients to understand their conditions 3
• administer appointments 2
• advise on medical records 2
• apply case management 2
• arrange in-home services for patients 2
• communicate professionally with colleagues in other fields 2
• decide on insurance applications 2
• enable access to services 2
• ensure compliance with healthcare regulations 2
• ensure cross-department cooperation 2
• ensure proper appointment administration 2
• evaluate benefit plans 2
• implement policy in healthcare practices 2
• implement scientific decision making in healthcare 2
• inform policy makers on health-related challenges 2
• maintain healthcare user data confidentiality 2
• maintain high quality of calls 2
• maintain privacy of service users 2
• manage healthcare users' data 2
• manage operations in healthcare institutions 2
• monitor customer service 2
• perform clinical coding procedures 2
• prescribe advanced nursing care 2
• provide advocacy interpreting services 2
• provide chiropractic diagnosis 2
• provide clinical advice to team members 2
• provide high quality customer service 2
• receive veterinary clients and their animals for appointments 2
• refer healthcare users 2
• refer service users to community resources 2
• solve problems in healthcare 2
• supervise medical office support workers 2
• transfer medical information 2
• adhere to OHSAS 18001 1
• administrative tasks in a medical environment 1
• advise healthcare users on occupational health 1
• analyse insurance needs 1
• answer emergency calls 1
• answer patients' questions 1
• apply context specific clinical competences 1
• assess clients' drug and alcohol addictions 1
• assign homework 1
• assist individuals with disabilities in community activities 1
• carry out project activities 1
• clinical coding 1
• communicate by telephone 1
• communicate in specialised nursing care 1
• communicate schedules to the people concerned 1
• communicate with customer service department 1
• communicate with nursing staff 1
• conduct interview in social service 1
• conduct physical examinations 1
• contribute to continuity of health care 1
• coordinate membership work 1
• create solutions to problems 1
• customise project methodologies 1
• deliver outstanding service 1
• detect drug abuse 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop patient treatment strategies 1
• ensure compliance with company regulations 1
• ensure customer orientation 1
• ensure safety regulations in dealing with infectious diseases 1
• follow-up on healthcare users' treatment 1
• handle personal identifiable information 1
• improve safety of medicines 1
• interpret diagnostic tests in otorhinolaryngology 1
• interpret requests for imaging examinations 1
• investigate social security applications 1
• maintain records of clients' prescriptions 1
• maintain records of work with service users 1
• make clinical decisions 1
• manage clinical environments 1
• manage clinical risk 1
• manage documentation of prior learning assessments  1
• manage health and safety standards 1
• manage healthcare staff 1
• manage key performance indicators of call centres 1
• manage project changes 1
• meet commitments 1
• meet the requirements of social security reimbursement bodies 1
• mentor other health professionals 1
• monitor compliance with licensing agreements 1
• monitor patient's health condition 1
• monitor policy proposals 1
• organise employees' work in the service station 1
• organise homecare for patients 1
• participate in medical records' auditing activities 1
• perform clerical duties 1
• perform follow-up on pipeline route services 1
• perform project management 1
• project management 1
• provide clinical psychological support in crisis situations 1
• provide comprehensive care for patients with surgical conditions 1
• provide customer follow-up services 1
• provide healthcare services to patients in specialised medicine 1
• provide membership service 1
• provide objective assessments of calls 1
• provide self management support 1
• receive patient referrals with eye conditions 1
• redirect callers 1
• schedule audiologist appointments 1
• supervise audiology team 1
• support distressed emergency callers 1
• support nurses 1
• treat medical conditions of elderly people 1
• triage clients 1
• undertake clinical audit 1
• use clinical assessment techniques 1
• use computer programs to improve patients' skills 1
• use electronic health records management system 1
• use microsoft office 1
• use word processing software 1
• validate biomedical analysis results 1
• work with healthcare users under medication 1

Country

• United States (50)

State or region

• Arizona (4)
• California (5)
• Colorado (1)
• Florida (1)
• Georgia (1)
• Hawaii (1)
• Kentucky (2)
• Maryland (1)
• Massachusetts (1)
• Michigan (1)
• Minnesota (9)
• Missouri (2)
• Nevada (2)
• New Jersey (1)
• New York (5)
• North Dakota (1)
• Ohio (2)
• Pennsylvania (1)
• South Carolina (1)
• Texas (5)
• Washington (3)

City

• Ashland (1)
• Atlanta (1)
• Baltimore (1)
• Brooklyn (2)
• Buffalo (1)
• Columbia (1)
• Dallas (2)
• Dayton (1)
• Detroit (1)
• East Syracuse (1)
• Eden Prairie (3)
• Everett (1)
• Fargo (1)
• Golden (1)
• Honolulu (1)
• Houston (2)
• Las Vegas (2)
• Los Angeles (5)
• Marysville (2)
• Milford (1)
• Minneapolis (5)
• Minnetonka (1)
• Monroe (1)
• Newark (1)
• Orlando (1)
• Paducah (1)
• Philadelphia (1)
• Phoenix (3)
• San Antonio (1)
• St Louis (2)
• Toledo (1)
• Yuma (1)

Divisions

• (50)

ExternalIdNew

• 1058599 (1)
• 2286240 (1)
• 2312530 (1)
• 2323043 (1)
• 2325091 (1)
• 2331604 (1)
• 2333473 (1)
• 2333791 (1)
• 2334447 (1)
• 2336688 (1)
• 2340251 (1)
• 2341311 (1)
• 2341437 (1)
• 2341439 (1)
• 2342054 (1)
• 2342665 (1)
• 2342762 (1)
• 2343280 (1)
• 2343297 (1)
• 2343716 (1)
• 2343993 (1)
• 2344286 (1)
• 2344768 (1)
• 2344917 (1)
• 2345155 (1)
• 2345246 (1)
• 2345626 (1)
• 2345838 (1)
• 2346206 (1)
• 2347407 (1)
• 2348213 (1)
• 2348394 (1)
• 2348811 (1)
• 2349105 (1)
• 2350347 (1)
• 2350694 (1)
• 2352064 (1)
• 2352339 (1)
• 2352570 (1)
• 2352616 (1)
• 2352943 (1)
• 2352944 (1)
• 2352945 (1)
• 2352946 (1)
• 2353640 (1)
• 2353801 (1)
• 2353805 (1)
• 2354533 (1)
• 2355211 (1)
• 2355326 (1)

Segment

• Community & State (75)
• Corporate (20)
• Cust. Office & Enterprise Mrkt (5)
• Employer & Individual (21)
• Enterprise Information Sec (21)
• Medicare & Retirement (36)
• OH Risk Ops & Ent Clin Srvcs (50)
• OI Optum Financial (11)
• Optum Care Delivery (1174)
• Optum Care Solutions (2548)
• Optum Corporate (17)
• Optum Global Advantage (446)
• Optum Growth Office (2)
• Optum Health Services (26)
• Optum Technology (145)
• OptumHealth Cross-Platform (10)
• OptumInsight (194)
• OptumRx (351)
• UHC Benefit Ops - Consumer Ops (4)
• UHC Benefit Ops - Core Svcs (1)
• UHC Benefit Ops - E&I Ops (1)
• UHC Clinical Services (12)
• UnitedHealthcare Corporate (7)
• UnitedHealthcare Finance (5)
• UnitedHealthcare LCRA (3)

JobFunction

• Behavioral Clinical Consulting (2)
• Behavioral Consumer (3)
• Business Process & TQM (2)
• Care Advocacy (10)
• Case Management (2)
• Clinical Admin & Processing (2)
• Clinical Analysis & Consulting (19)
• Clinical Program Management (1)
• Employee Assistance Programs (1)
• Health Care Delivery (Clin Care) (5)
• Phone Support (3)

Vanity

• #rpo (7)
• Aide (47)
• Analytics (5)
• Behavioral Health (16)
• Cardiology (1)
• Clinical (44)
• Consulting (1)
• Contract (11)
• director (23)
• Electronic health (4)
• family medicine (3)
• lead (25)
• Medical Director (20)
• Oncology (2)
• Pathway (1)
• pharma (48)
• Primary care physician (2)
• Registered Nurse (5)
• relations (18)
• RN (16)
• Sales (1)
• Supervisor (3)
• Therapist (3)

Division

• Behavioral Clinical Ops (12)
• Complex Med Conditions CDM Ops (4)
• Configuration Ops (2)
• Core Services & Escalations (1)
• ECS Admin (1)
• ECS UM Admin (2)
• HC Care Navigation and ODC CDM (1)
• Home and Community Call Ops (1)
• Integrated Care Team (1)
• MD Inpatient&Outpatient UM Ops (19)
• Patient and Family Advocacy (1)
• Prov Serv & Patient Scheduling (2)
• UHC-UMR-FI-ASO-M&R CDM OPS (1)
• UM ECS MCR and OC Clin Ops (1)
• UM Inpatient Ops (1)

Company

• Optum (50)

Business

• Optum (50)

Entity

• WellMed (1)

Job Level

• Director (1)
• Individual Contributor (28)
• Manager (1)

BusinessSegment

• Call Advocacy & Scheduling Ops (4)
• Care & Disease Management Ops (19)
• Core Operations ECS (2)
• ECS ADMIN & STRAT (1)
• Utilization Management Ops (24)

FullAddress

• 1707 Cole Blvd, Ste 100 125 150 155, Golden, United States 80401 (1)
• 2720 N TENAYA WAY, Las Vegas, United States 89128 (1)
• 3901 Hoyt Ave, Everett, United States 98201 (1)
• Ashland, United States (1)
• Atlanta, United States (1)
• Baltimore, United States (1)
• Brooklyn, United States (2)
• Buffalo, United States (1)
• Columbia, United States (1)
• Dallas, United States (2)
• Dayton, United States (1)
• Detroit, United States (1)
• East Syracuse, United States (1)
• Eden Prairie, United States (3)
• Fargo, United States (1)
• Honolulu, United States (1)
• Houston, United States (2)
• Las Vegas, United States (1)
• Los Angeles, United States (5)
• Marysville, United States (2)
• Milford, United States (1)
• Minneapolis, United States (5)
• Minnetonka, United States (1)
• Monroe, United States (1)
• Newark, United States (1)
• Orlando, United States (1)
• Paducah, United States (1)
• Philadelphia, United States (1)
• Phoenix, United States (3)
• Saint Louis, United States (2)
• San Antonio, United States (1)
• Toledo, United States (1)
• Yuma, United States (1)

JobCode

• BEH023 (2)
• BEH040 (1)
• BEH041 (8)
• BEH043 (1)
• BEH062 (1)
• BEH120 (3)
• BUS028 (2)
• CUS002 (3)
• MCO005 (18)
• MCO008 (1)
• MCO062 (1)
• MCO100 (1)
• MCO102 (1)
• NUR023 (2)
• NUR152 (5)

Work setting

• Core On-Site (1)
• Field (12)
• Hybrid (5)
• Remote (32)

Brand

• OH Risk Ops & Ent Clin Srvcs (50)