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Job category

• Behavioral (29)
• Customer Services (5)
• Healthcare Delivery (1)
• Medical & Clinical Operations (23)
• Nursing (4)
• Patient Services (1)

Skill

• interact with healthcare users 31
• assist healthcare users achieve autonomy 26
• collect healthcare user data under supervision 26
• involve service users and carers in care planning 24
• advocate for healthcare users' needs 22
• provide psychological support to patients 21
• collaborate to discuss treatment plans in psychotherapy 20
• work with healthcare users' social network 19
• organise relapse prevention 17
• provide learning support in healthcare 16
• monitor patients' progress related to treatment 15
• advise on healthcare users' informed consent 14
• communicate in healthcare 14
• provide psychological interventions to chronically ill persons 14
• support patients to understand their conditions 14
• build helping relationship with social service users 13
• manage a multidisciplinary team involved in patient care 13
• communicate with beneficiaries 11
• 10
• comply with quality standards related to healthcare practice 10
• develop plans related to the transfer of care 9
• enable access to services 9
• manage operations in healthcare institutions 9
• work in multidisciplinary teams related to emergency care 9
• refer healthcare users 8
• support social service users with specific communication needs 8
• contribute to high level health strategic decisions 7
• perform health assessment 7
• answer patients' questions 6
• assist social service users in formulating complaints 6
• cooperate with professionals 6
• develop passenger outreach strategies 6
• evaluate benefit plans 6
• promote service users' rights 6
• support informed consent 6
• advise healthcare users on occupational health 5
• analyse processes influencing health care delivery 5
• collaborate in company's daily operations 5
• communicate professionally with colleagues in other fields 5
• develop patient treatment strategies 5
• interpret findings from medical examinations 5
• provide information on chiropractic treatment outcomes 5
• review insurance process 5
• advise on healthy lifestyles 4
• apply case management 4
• apply person-centred care 4
• arrange in-home services for patients 4
• communicate with customer service department 4
• communicate with nursing staff 4
• conduct psychological assessement 4
• educate patient's relations on care 4
• ensure cross-department cooperation 4
• implement policy in healthcare practices 4
• inform policy makers on health-related challenges 4
• maintain relationships with doctors 4
• manage healthcare users' data 4
• manage key performance indicators of call centres 4
• provide advocacy interpreting services 4
• provide care for a particular patient group 4
• use clinical assessment techniques 4
• advise on medical records 3
• analyse insurance needs 3
• answer incoming calls 3
• assess the patient's therapeutic needs 3
• contribute to continuity of health care 3
• coordinate membership work 3
• decide on insurance applications 3
• ensure customer orientation 3
• formulate a case conceptualisation model for therapy 3
• implement scientific decision making in healthcare 3
• manage clinical risk 3
• monitor customer service 3
• provide objective assessments of calls 3
• provide social guidance over the phone 3
• work with nursing staff 3
• apply caseload management 2
• collaborate with stakeholders in leading community arts 2
• communicate in specialised nursing care 2
• conduct foster care visits 2
• conduct psychotherapy risk assessments 2
• connect vehicle maintenance and operations departments 2
• coordinate care 2
• create individual treatment programmes 2
• discuss the medical history of the healthcare user 2
• ensure compliance with healthcare regulations 2
• exert a goal-oriented leadership role towards colleagues 2
• handle incoming insurance claims 2
• maintain high quality of calls 2
• maintain records of work with service users 2
• make an informed use of the health-care system 2
• manage documentation of prior learning assessments  2
• manage healthcare staff 2
• manage staff 2
• monitor patients' medication 2
• obtain healthcare user's medical status information 2
• organise homecare for patients 2
• own management skills 2
• participate in medical records' auditing activities 2
• plan music therapy sessions 2
• plan the work of teams and individuals 2
• provide chiropractic diagnosis 2
• provide domestic care 2
• provide feedback on patient's communication style 2
• provide high quality customer service 2
• redirect callers 2
• refer service users to community resources 2
• refer social service users 2
• review social service plan 2
• supervise medical office support workers 2
• support social service users' positiveness 2
• transfer medical information 2
• use person-centred planning 2
• work in multidisciplinary health teams 2
• adhere to health well-being and safety 1
• adjust priorities 1
• advise on prenatal genetic diseases 1
• analyse large-scale data in healthcare 1
• apply clinical psychological treatment 1
• assess clients' drug and alcohol addictions 1
• assess coverage possibilities 1
• assess health services within the community 1
• assess referred healthcare users 1
• assign homework 1
• assist individuals with disabilities in community activities 1
• assist social service users with physical disabilities 1
• carry out neuropsychological testing 1
• carry out project activities 1
• clinical coding 1
• collect healthcare user's general data 1
• communicate analytical insights 1
• conduct clinical software research 1
• conduct interview in social service 1
• conduct physical examinations 1
• contribute to protecting individuals from harm 1
• cooperate to resolve information issues 1
• coordinate launches of new food products 1
• coordinate transport staff training 1
• customise project methodologies 1
• deliver outstanding service 1
• develop appropriate health and safety measures in accordance with available resources 1
• diagnose mental disorders 1
• drug interaction management 1
• educate on preventing injuries 1
• educate on the prevention of illness 1
• encourage social service users to preserve their independence in their daily activities 1
• encourage teams for continuous improvement 1
• ensure compliance with company regulations 1
• ensure compliance with environmental legislation 1
• ensure compliance with radiation protection regulations 1
• ensure compliance with shipment regulations 1
• ensure continuous preparedness for audits 1
• ensure proper appointment administration 1
• ensure safety of healthcare users 1
• evidence-based nursing care 1
• follow clinical guidelines 1
• follow work procedures 1
• follow-up on healthcare users' treatment 1
• guide staff 1
• handle patient trauma 1
• hire human resources 1
• identify available services 1
• identify health objectives 1
• identify potential markets for companies 1
• implement veterinary clinical governance 1
• improve safety of medicines 1
• inform clients of healthy lifestyle benefits 1
• interpret requests for imaging examinations 1
• keep records of customer interaction 1
• liaise with logistics management teams 1
• manage a healthcare unit budget 1
• manage a social work unit 1
• manage a team 1
• manage advocacy strategies 1
• manage allocation of flight resources 1
• manage clinical environments 1
• manage corrective actions 1
• manage government policy implementation 1
• manage health and safety standards 1
• manage human resources 1
• manage maintenance operations 1
• manage medication safety issues 1
• manage project changes 1
• measure effectiveness of the service provided 1
• meet the requirements of social security reimbursement bodies 1
• mentor other health professionals 1
• monitor curriculum implementation 1
• monitor daily work 1
• monitor drivers 1
• monitor patient's health condition 1
• monitor policy proposals 1
• negotiate with social service users 1
• oversee rehabilitation process 1
• perform antepartum fetal monitoring 1
• perform clinical coding procedures 1
• perform on-treatment review 1
• perform project management 1
• prescribe advanced nursing care 1
• process order forms with customer's information 1
• programme work according to incoming orders 1
• project management 1
• protect vulnerable social service users 1
• provide ICT system training 1
• provide care for the mother during labour 1
• provide clinical advice to team members 1
• provide clinical psychological assessment 1
• provide clinical psychological support in crisis situations 1
• provide comprehensive care for patients with surgical conditions 1
• provide fitness customer care 1
• provide health psychological treatment advice 1
• provide in-home support for disabled individuals 1
• provide membership service 1
• provide necessary documents 1
• provide pre-natal care 1
• provide safeguarding to individuals 1
• provide training on quality management supervision 1
• provide training on technological business developments 1
• raise awareness on local community's priorities 1
• recruit employees 1
• respond to healthcare users' extreme emotions 1
• review music therapy treatment approaches 1
• screen patients for disease risk factors 1
• solve problems in healthcare 1
• supervise audiology team 1
• supervise medical residents 1
• supervise staff 1
• support distressed emergency callers 1
• support nurses 1
• train crew members 1
• train staff in quality procedures 1
• transcribe medical data 1
• triage clients 1
• triage clients for physiotherapy 1
• undertake clinical audit 1
• undertake risk assessment of social service users 1
• use computer programs to improve patients' skills 1
• work with healthcare users under medication 1

Country

• United States (62)

State or region

• Arizona (4)
• California (3)
• Georgia (1)
• Indiana (6)
• Kansas (2)
• Kentucky (1)
• Maryland (1)
• Massachusetts (3)
• Michigan (1)
• Minnesota (11)
• Missouri (4)
• Nebraska (1)
• Nevada (1)
• New Jersey (1)
• New Mexico (1)
• New York (4)
• North Dakota (1)
• Ohio (1)
• Pennsylvania (1)
• South Carolina (1)
• Texas (8)
• Virginia (1)
• Washington (4)

City

• Anderson (1)
• Arlington (1)
• Atlanta (1)
• Baltimore (1)
• Bloomington (1)
• Boston (2)
• Brooklyn (2)
• Buffalo (1)
• Columbia (1)
• Crawfordsville (1)
• Dallas (3)
• Detroit (1)
• Eden Prairie (4)
• Evansville (1)
• Everett (2)
• Fargo (1)
• Fort Wayne (1)
• Hays (1)
• Houston (4)
• Kansas City (1)
• Las Cruces (1)
• Las Vegas (1)
• Lincoln (1)
• Los Angeles (1)
• Lynwood (1)
• Maryland Heights (2)
• Marysville (1)
• Milford (1)
• Minneapolis (5)
• Minnetonka (2)
• New York (1)
• Newark (1)
• Paducah (1)
• Philadelphia (1)
• Phoenix (2)
• Salina (1)
• San Antonio (1)
• Snohomish (1)
• South Bend (1)
• St Louis (1)
• Toledo (1)
• Torrance (1)
• Tucson (1)

Divisions

• (62)

City

• Anderson (1)
• Arlington (1)
• Atlanta (1)
• Baltimore (1)
• Bloomington (1)
• Boston (2)
• Brooklyn (2)
• Buffalo (1)
• Columbia (1)
• Crawfordsville (1)
• Dallas (3)
• Detroit (1)
• Eden Prairie (4)
• Evansville (1)
• Everett (2)
• Fargo (1)
• Fort Wayne (1)
• Hays (1)
• Houston (4)
• Kansas City (1)
• Las Cruces (1)
• Las Vegas (1)
• Lincoln (1)
• Los Angeles (1)
• Lynwood (1)
• Maryland Heights (2)
• Marysville (1)
• Milford (1)
• Minneapolis (5)
• Minnetonka (2)
• New York (1)
• Newark (1)
• Paducah (1)
• Philadelphia (1)
• Phoenix (2)
• Saint Louis (1)
• Salina (1)
• San Antonio (1)
• Snohomish (1)
• South Bend (1)
• Toledo (1)
• Torrance (1)
• Tucson (1)

Country1

• United States (62)

State

• Arizona (4)
• California (3)
• Georgia (1)
• Indiana (6)
• Kansas (2)
• Kentucky (1)
• Maryland (1)
• Massachusetts (3)
• Michigan (1)
• Minnesota (11)
• Missouri (4)
• Nebraska (1)
• Nevada (1)
• New Jersey (1)
• New Mexico (1)
• New York (4)
• North Dakota (1)
• Ohio (1)
• Pennsylvania (1)
• South Carolina (1)
• Texas (8)
• Virginia (1)
• Washington (4)

ExternalIdNew

• 1058599 (1)
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• 2360195 (1)
• 2360211 (1)
• 2360213 (1)
• 2360214 (1)
• 2360217 (1)
• 2360218 (1)
• 2360510 (1)
• 2360980 (1)

AmProjectCode

• Productivity Change UM MDs (2)
• Q1 26 attrition (1)

Grade

• 2 (21)
• 22 (5)
• 23 (2)
• 24 (11)
• 25 (1)
• 26 (19)
• 28 (2)
• 29 (1)

Schedule

• Full-time (61)
• Part-time (1)

Segment

• Community & State (94)
• Corporate (24)
• Cust. Office & Enterprise Mrkt (8)
• Employer & Individual (30)
• Enterprise Information Sec (22)
• Medicare & Retirement (39)
• OH Risk Ops & Ent Clin Srvcs (62)
• OI Optum Financial (16)
• Optum Care Delivery (1244)
• Optum Care Solutions (2712)
• Optum Corporate (30)
• Optum Global Advantage (499)
• Optum Health Services (27)
• Optum Technology (158)
• OptumHealth Cross-Platform (11)
• OptumInsight (201)
• OptumRx (345)
• UHC Benefit Ops - Consumer Ops (6)
• UHC Benefit Ops - Core Svcs (1)
• UHC Benefit Ops - Corporate (1)
• UHC Benefit Ops - E&I Ops (3)
• UHC Clinical Services (14)
• UnitedHealthcare Corporate (1)
• UnitedHealthcare Finance (4)
• UnitedHealthcare LCRA (5)

JobFunction

• Behavioral Clinical Consulting (4)
• Behavioral Consumer (7)
• Behavioral Health Care Deliver (2)
• Care Advocacy (16)
• Case Management (2)
• Clinical Admin & Processing (3)
• Clinical Analysis & Consulting (18)
• Clinical Program Management (1)
• Health & Social Services (1)
• Health Care Delivery (Clin Care) (2)
• Patient Services (1)
• Phone Support (5)

Vanity

• #rpo (14)
• Aide (61)
• Analytics (4)
• Behavioral Health (28)
• Cardiology (1)
• Clinical (52)
• CNA (2)
• Consulting (4)
• Contract (14)
• director (24)
• Electronic health (3)
• EMR (2)
• epic (1)
• family medicine (6)
• lead (31)
• Licensed Practical Nurse (2)
• LPN (2)
• Medical Director (21)
• Oncology (3)
• Pathway (1)
• pharma (61)
• Primary care physician (1)
• Registered Nurse (10)
• relations (22)
• RN (19)
• Sales (2)
• Social Worker (2)
• Supervisor (6)
• Therapist (1)
• workforce management (1)

Division

• Behavioral Clinical Ops (21)
• Complex Med Conditions CDM Ops (1)
• Core Services & Escalations (1)
• ECS Admin (1)
• ECS UM Admin (2)
• Ext Payer & Provider CDM Ops (1)
• HC Care Navigation and ODC CDM (1)
• Home and Community Call Ops (2)
• MD Inpatient&Outpatient UM Ops (21)
• Patient and Family Advocacy (1)
• Prov Serv & Patient Scheduling (5)
• UHC-UMR-FI-ASO-M&R CDM OPS (3)
• UM ECS MCR and OC Clin Ops (2)

Company

• Optum (62)

Business

• Optum (62)

Entity

• WellMed (1)

Job Level

• Director (1)
• Individual Contributor (40)
• Manager (1)

Grade Level

• 2 (21)
• 22 (5)
• 23 (2)
• 24 (11)
• 25 (1)
• 26 (19)
• 28 (2)
• 29 (1)

Referral Eligibility

• No (37)
• Yes (24)

BusinessSegment

• Call Advocacy & Scheduling Ops (8)
• Care & Disease Management Ops (28)
• ECS ADMIN & STRAT (1)
• Utilization Management Ops (25)

FullAddress

• 13655 RIVERPORT DR, Maryland Heights, United States 63043 (2)
• 1728 W Marine View Dr, Everett, United States 98201 (1)
• 19191 S Vermont Ave, Fl 2 3 5 And 7, Torrance, United States 90502 (1)
• 2720 N TENAYA WAY, Las Vegas, United States 89128 (1)
• 3901 Hoyt Ave, Everett, United States 98201 (1)
• Anderson, United States (1)
• Arlington, United States (1)
• Atlanta, United States (1)
• Baltimore, United States (1)
• Bloomington, United States (1)
• Boston, United States (2)
• Brooklyn, United States (2)
• Buffalo, United States (1)
• Columbia, United States (1)
• Crawfordsville, United States (1)
• Dallas, United States (3)
• Detroit, United States (1)
• Eden Prairie, United States (4)
• Evansville, United States (1)
• Fargo, United States (1)
• Fort Wayne, United States (1)
• Hays, United States (1)
• Houston, United States (4)
• Kansas City, United States (1)
• Las Cruces, United States (1)
• Lincoln, United States (1)
• Los Angeles, United States (1)
• Lynwood, United States (1)
• Marysville, United States (1)
• Milford, United States (1)
• Minneapolis, United States (5)
• Minnetonka, United States (2)
• New York, United States (1)
• Newark, United States (1)
• Paducah, United States (1)
• Philadelphia, United States (1)
• Phoenix, United States (2)
• Saint Louis, United States (1)
• Salina, United States (1)
• San Antonio, United States (1)
• Snohomish, United States (1)
• South Bend, United States (1)
• Toledo, United States (1)
• Tucson, United States (1)
• United States (1)

JobCode

• BEH021 (1)
• BEH023 (3)
• BEH040 (1)
• BEH041 (13)
• BEH043 (1)
• BEH050 (1)
• BEH120 (7)
• BEH147 (1)
• BEH148 (1)
• CUS002 (5)
• HCD121 (1)
• MCO005 (17)
• MCO008 (1)
• MCO046 (1)
• MCO062 (1)
• MCO102 (3)
• NUR023 (2)
• NUR152 (2)

Work setting

• Core On-Site (3)
• Field (13)
• Hybrid (12)
• Remote (34)

Brand

• OH Risk Ops & Ent Clin Srvcs (62)