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Skill

• 140
• interact with healthcare users 54
• develop plans related to the transfer of care 44
• advocate for healthcare users' needs 41
• involve service users and carers in care planning 40
• collect healthcare user data under supervision 38
• communicate in healthcare 34
• refer social service users 33
• arrange in-home services for patients 32
• refer healthcare users 28
• apply case management 27
• assist healthcare users achieve autonomy 27
• apply person-centred care 26
• refer service users to community resources 25
• manage operations in healthcare institutions 23
• manage a multidisciplinary team involved in patient care 22
• monitor patients' progress related to treatment 22
• manage healthcare users' data 20
• assist social service users in formulating complaints 18
• comply with quality standards related to healthcare practice 17
• organise homecare for patients 17
• work in multidisciplinary teams related to emergency care 17
• support social service users with specific communication needs 16
• answer patients' questions 14
• develop patient treatment strategies 14
• perform clinical coding procedures 14
• promote service users' rights 14
• work with nursing staff 14
• communicate with nursing staff 13
• contribute to continuity of health care 13
• encourage social service users to preserve their independence in their daily activities 13
• provide care for a particular patient group 13
• provide domestic care 13
• receive patient referrals with eye conditions 13
• liaise with transportation services 12
• participate in medical records' auditing activities 12
• solve problems in healthcare 12
• assess referred healthcare users 11
• coordinate care 11
• maintain healthcare user data confidentiality 11
• mentor other health professionals 11
• obtain healthcare user's medical status information 11
• use person-centred planning 11
• carry out nurse-led discharge 10
• check information on prescriptions 10
• ensure compliance with healthcare regulations 10
• ensure proper appointment administration 10
• support patients to understand their conditions 10
• contribute to high level health strategic decisions 9
• educate patient's relations on care 9
• enable access to services 9
• manage corrective actions 9
• provide learning support in healthcare 9
• support social service users to live at home 9
• work with healthcare users' social network 9
• answer incoming calls 8
• develop plans related to client discharge 8
• ensure continuous preparedness for audits 8
• provide advice on breaches of regulation 8
• use computer programs to improve patients' skills 8
• advise on healthcare users' informed consent 7
• advise on medical records 7
• clinical coding 7
• collaborate in company's daily operations 7
• communicate in specialised nursing care 7
• coordinate membership work 7
• ensure compliance with disclosure criteria of accounting information 7
• monitor patients during transfer to hospital 7
• provide social guidance over the phone 7
• supervise medical office support workers 7
• advise on healthy lifestyles 6
• advise on provision of social services 6
• communicate schedules to the people concerned 6
• communicate with beneficiaries 6
• communicate with customer service department 6
• conduct ICT code review 6
• formulate a case conceptualisation model for therapy 6
• implement scientific decision making in healthcare 6
• maintain relationships with doctors 6
• manage staff 6
• monitor patient's health condition 6
• perform contract compliance audits 6
• perform health assessment 6
• process medical insurance claims 6
• provide psychological support to patients 6
• train staff in quality procedures 6
• undertake clinical audit 6
• advise on funeral services 5
• apply caseload management 5
• assess social work students 5
• assist with funeral planning 5
• attend meetings 5
• attend to ICT systems quality 5
• carpooling services 5
• communicate professionally with colleagues in other fields 5
• develop professional identity in social work 5
• ensure vehicle operability 5
• ensure vehicles are equipped with accessibility equipment 5
• handle personal identifiable information 5
• help clients cope with grief 5
• interpret findings from medical examinations 5
• maintain records of work with service users 5
• manage a team 5
• perform street interventions in social work 5
• programme work according to incoming orders 5
• provide emotional support to the bereaved 5
• redirect callers 5
• review insurance process 5
• schedule audiologist appointments 5
• supervise students in social services 5
• teach principles of social work 5
• triage clients 5
• work in multidisciplinary health teams 5
• administer appointments 4
• advise policy makers in healthcare 4
• analyse processes influencing health care delivery 4
• audit contractors 4
• ensure compliance with accounting conventions 4
• ensure compliance with company regulations 4
• ensure compliance with purchasing and contracting regulations 4
• evaluate benefit plans 4
• exert a goal-oriented leadership role towards colleagues 4
• follow-up on healthcare users' treatment 4
• identify accounting errors 4
• inform policy makers on health-related challenges 4
• interpret requests for imaging examinations 4
• maintain updated professional knowledge 4
• manage key performance indicators of call centres 4
• monitor customer service 4
• revise quality control systems documentation 4
• support informed consent 4
• take referrals for genetic testing 4
• transport allocated patients 4
• use microsoft office 4
• use word processing software 4
• abide by business ethical code of conducts 3
• adhere to organisational code of ethics 3
• advise healthcare users on occupational health 3
• analyse business processes 3
• answer emergency calls 3
• apply conflict management 3
• apply context specific clinical competences 3
• collaborate to discuss treatment plans in psychotherapy 3
• collect healthcare user's general data 3
• conduct clinical software research 3
• conduct workplace audits 3
• connect vehicle maintenance and operations departments 3
• create a work atmosphere of continuous improvement 3
• decide on insurance applications 3
• develop strategy to solve problems 3
• disseminate general corporate information 3
• ensure mining records are maintained 3
• follow code of ethics for biomedical practices 3
• follow ethical code of conduct in assessment situations 3
• improve business processes 3
• improve safety of medicines 3
• lead healthcare services changes 3
• maintain treatment records 3
• manage fitness communication 3
• manage relationships with stakeholders 3
• monitor staff absences 3
• office software 3
• own management skills 3
• provide clinical advice to team members 3
• provide information on chiropractic treatment outcomes 3
• provide training on quality management supervision 3
• take referred patients 3
• transfer patients to and from ambulance vehicles 3
• transport patient to medical facility 3
• use electronic health records management system 3
• analyse call centre activities 2
• analyse large-scale data in healthcare 2
• collaborate in the development of marketing strategies 2
• communicate analytical insights 2
• complete membership administration 2
• complete patient journey records 2
• comply with legislation related to health care 2
• conduct continuing professional development workshops 2
• cooperate to resolve information issues 2
• coordinate communication within a team 2
• coordinate operational activities 2
• create individual treatment programmes 2
• develop staff 2
• develop strategic plans for physiotherapy services 2
• educate on the prevention of illness 2
• engage with stakeholders 2
• ensure cross-department cooperation 2
• examine healthcare facility 2
• follow an ethical code of conduct for translation activities 2
• follow clinical guidelines 2
• identify patients' medical records 2
• impart business plans to collaborators 2
• implement policy in healthcare practices 2
• integrate headquarter's guidelines into local operations 2
• keep records of customer interaction 2
• maintain high quality of calls 2
• maintain records of clients' prescriptions 2
• manage a healthcare unit budget 2
• manage backlogs 2
• manage claims process 2
• manage clinical risk 2
• manage financial and material resources 2
• manage port operations improvement procedures 2
• manage sales teams 2
• manage work 2
• manage workflow processes 2
• managing a business with great care 2
• map out customer requirements into pragmatic actions 2
• monitor curriculum implementation 2
• monitor policy proposals 2
• monitor recommendation follow-up 2
• negotiate with stakeholders 2
• observe record keeping standards in chiropractics 2
• participate in medical inventory control 2
• perform patient activity analyses 2
• perform project management 2
• plan the work of teams and individuals 2
• prescribe advanced nursing care 2
• provide advocacy interpreting services 2
• provide chiropractic diagnosis 2
• provide comprehensive care for patients with surgical conditions 2
• provide cost benefit analysis reports 2
• provide membership service 2
• record healthcare users' progress related to treatment 2
• report on overall management of a business 2
• review patient's medical data 2
• supervise daily information operations 2
• support service users to use technological aids 2
• train staff in safety procedures 2
• transfer medical information 2
• translate strategy into operation 2
• work effectively with animal-related organisations 2
• adhere to OHSAS 18001 1
• adhere to health well-being and safety 1
• administrative tasks in a medical environment 1
• advise on communication strategies 1
• advise on conflict management 1
• advise on market strategies 1
• advise on prenatal genetic diseases 1
• advise supervisors 1
• allocate numbers to clients' belongings 1
• analyse call performance trends 1
• analyse information processes 1
• analyse insurance needs 1
• analyse work-related written reports 1
• apply good clinical practices 1
• apply strategic thinking 1
• assess social service users' situation 1
• assess the feasibility of implementing developments 1
• assess the patient's therapeutic needs 1
• assign codes to product items 1
• build helping relationship with social service users 1
• carry out end of day accounts 1
• carry out preventative internal medicine interventions 1
• check accounting records 1
• check payrolls 1
• collaborate with stakeholders in leading community arts 1
• collect statistics on medical records 1
• communicate by telephone 1
• communicate regulations 1
• communicate with stakeholders 1
• compare shipment contents with waybill 1
• complete report sheets of activity 1
• comply with veterinary inspection standards 1
• conduct fitness risk assessment 1
• conduct physical examinations 1
• confer with event staff 1
• consider time zones in execution of work 1
• consult with stakeholders on implementation of a production 1
• consult with technical staff 1
• control financial resources 1
• control of expenses 1
• coordinate efforts of stakeholders for destination promotion 1
• coordinate engineering teams 1
• coordinate manufacturing production activities 1
• coordinate remote communications 1
• coordinate transport staff training 1
• create exercise programmes for health risks 1
• create social alliances 1
• create solutions to problems 1
• delegate emergency care 1
• deliver business research proposals 1
• deliver outstanding service 1
• determine event objectives 1
• develop a collaborative therapeutic relationship 1
• develop advanced health promotion strategies 1
• develop efficiency plans for logistics operations 1
• develop employee retention programs 1
• develop professional network with researchers and scientists 1
• diagnose heart conditions 1
• disseminate messages to people 1
• engage with rail stakeholders 1
• enhance production workflow 1
• ensure client orientation 1
• ensure compliance with civil aviation regulations 1
• ensure compliance with environmental legislation 1
• ensure compliance with shipment regulations 1
• ensure compliance with warranty contracts 1
• ensure contract termination and follow-up 1
• ensure equipment availability 1
• ensure flights run to schedule 1
• ensure gambling operational standards 1
• ensure health and safety of customers 1
• ensure products meet regulatory requirements 1
• ensure proper document management 1
• ensure regulatory compliance in pipeline infrastructures 1
• ensure safety of healthcare users 1
• ensure safety regulations in dealing with infectious diseases 1
• ensure that shipment contents correspond with shipping documentation 1
• establish daily priorities 1
• evaluate clients' progress 1
• evaluate performance of organisational collaborators 1
• evaluate project plans 1
• execute feasibility study 1
• exercise physiology 1
• gather feedback from employees 1
• generate reconciliation reports 1
• guide staff 1
• handle customer complaints 1
• handle incoming insurance claims 1
• help clients make decisions during counselling sessions 1
• identify potential markets for companies 1
• implement efficiency plans for logistics operations 1
• implement operational business plans 1
• implement veterinary clinical governance 1
• improve rail service delivery 1
• integrate exercise science to the design of the programme 1
• integrate shareholders' interests in business plans 1
• interpret current data 1
• interpret diagnostic tests in otorhinolaryngology 1
• interpret laboratory data in medical genetics 1
• investigate social security applications 1
• keep personal administration 1
• keep up to date on product knowledge 1
• keep up-to-date on manufacturer's policies 1
• liaise with genetic laboratories 1
• liaise with logistics management teams 1
• maintain data entry requirements 1
• maintain financial records 1
• maintain genetic registers 1
• maintain incident reporting records 1
• maintain medical devices 1
• maintain operational communications 1
• maintain physiotherapy equipment 1
• maintain privacy of service users 1
• maintain professional administration 1
• maintain records of phone calls 1
• maintain up-to-date aeronautical information management services 1
• make clinical decisions 1
• make independent operating decisions 1
• make strategic business decisions 1
• manage ICT project 1
• manage IT security compliances 1
• manage advocacy strategies 1
• manage assignment of bus routes 1
• manage chiropractic staff 1
• manage claim files 1
• manage clinical environments 1
• manage contracts 1
• manage data 1
• manage data collection systems 1
• manage dispatch software systems 1
• manage documentation of prior learning assessments  1
• manage facilities services 1
• manage gambling finances 1
• manage health and safety standards 1
• manage information access aids 1
• manage inventory 1
• manage operational budgets 1
• manage payroll 1
• manage payroll reports 1
• manage personnel agenda 1
• manage production changeovers 1
• manage project changes 1
• manage project information 1
• manage project metrics 1
• manage sport facility finances 1
• manage the fleet according to planned operations 1
• manage vehicle services' financial resources 1
• maximise efficiency of crane operations 1
• measure effectiveness of the service provided 1
• meet commitments 1
• meet productivity targets 1
• meet the requirements of social security reimbursement bodies 1
• monitor airworthiness certifications 1
• monitor billing procedures 1
• monitor compliance with licensing agreements 1
• monitor contractor performance 1
• monitor customer inquiries 1
• monitor daily work 1
• monitor drivers 1
• monitor financial accounts 1
• monitor organisation climate 1
• monitor patient's vital signs 1
• monitor patients' medication 1
• monitor programming 1
• monitor vehicle fleet operations 1
• monitor workload 1
• operate heart-lung machines 1
• operate specialised equipment in emergency 1
• organise employees' work in the service station 1
• organise relapse prevention 1
• organise travel arrangements for staff 1
• oversee all travel arrangements 1
• oversee the daily train operations plan 1
• oversee the facilities services budget 1
• perform clerical duties 1
• perform data analysis 1
• perform data cleansing 1
• perform escalation procedure 1
• perform financial analysis on price strategies 1
• perform forensic accounting 1
• perform market research 1
• perform resource planning 1
• plan facilities management policies 1
• plan product management 1
• plan schedule 1
• plan shifts of employees 1
• plan teamwork 1
• prepare training events for teachers 1
• prepare trial accounting balances 1
• prescribe exercises for controlled health conditions 1
• project configuration management 1
• promote health in specialised care 1
• provide ICT system training 1
• provide customer follow-up services 1
• provide documentation 1
• provide feedback on job performance 1
• provide feedback on patient's communication style 1
• provide genetic counselling 1
• provide health education 1
• provide healthcare services to patients in specialised medicine 1
• provide high quality customer service 1
• provide objective assessments of calls 1
• provide on-board safety training 1
• provide performance feedback 1
• provide test results to medical staff 1
• provide treatment strategies for challenges to human health 1
• receive veterinary clients and their animals for appointments 1
• record healthcare users' billing information 1
• record treated patient's information 1
• resolve conflicts 1
• resolve shipment issues 1
• review completed contracts 1
• schedule production 1
• schedule shifts 1
• set production KPI 1
• solve operational transport problems 1
• supervise dental staff 1
• supervise physiotherapist assistants 1
• supervise the work of staff on different shifts 1
• supervise well operations 1
• support nurses 1
• support social service users to manage their financial affairs 1
• take pharmaceutical inventory 1
• teach communication methods 1
• teach digital literacy 1
• teach nursing principles 1
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• test hardware 1
• track key performance indicators 1
• train crew members 1
• transcribe medical data 1
• treat medical conditions of elderly people 1
• type on electronic devices 1
• undertake genetic risk assessment 1
• undertake post-examination activities 1
• use ICT hardware 1
• use ICT ticketing system 1
• validate biomedical analysis results 1

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