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Skill

• interact with healthcare users 106
• collect healthcare user data under supervision 98
• advocate for healthcare users' needs 92
• involve service users and carers in care planning 91
• assist healthcare users achieve autonomy 77
• manage a multidisciplinary team involved in patient care 70
• develop plans related to the transfer of care 68
• support patients to understand their conditions 62
• manage operations in healthcare institutions 57
• refer healthcare users 57
• comply with quality standards related to healthcare practice 54
• monitor patients' progress related to treatment 53
• refer service users to community resources 50
• apply case management 49
• educate patient's relations on care 46
• communicate in healthcare 45
• advise on healthy lifestyles 43
• apply person-centred care 43
• manage healthcare users' data 41
• work in multidisciplinary teams related to emergency care 41
• contribute to high level health strategic decisions 39
• perform health assessment 39
• coordinate membership work 37
• refer social service users 37
• arrange in-home services for patients 36
• perform clinical coding procedures 36
• provide learning support in healthcare 34
• ensure compliance with healthcare regulations 32
• participate in medical records' auditing activities 32
• clinical coding 29
• coordinate care 29
• maintain records of work with service users 25
• provide psychological support to patients 24
• mentor other health professionals 23
• contribute to continuity of health care 22
• inform policy makers on health-related challenges 22
• ensure continuous preparedness for audits 21
• work with healthcare users' social network 21
• implement scientific decision making in healthcare 20
• use computer programs to improve patients' skills 20
• check information on prescriptions 19
• handle incoming insurance claims 19
• maintain relationships with doctors 19
• manage a team 19
• process medical insurance claims 19
• review insurance process 19
• review patient's medical data 19
• revise quality control systems documentation 19
• work with nursing staff 19
• interpret findings from medical examinations 18
• manage claims process 17
• obtain healthcare user's medical status information 17
• assess referred healthcare users 16
• assist social service users in formulating complaints 16
• communicate with beneficiaries 16
• ensure proper appointment administration 16
• maintain healthcare user data confidentiality 16
• manage corrective actions 16
• receive patient referrals with eye conditions 16
• advise policy makers in healthcare 15
• answer patients' questions 15
• ensure compliance with company regulations 15
• advise healthcare users on occupational health 14
• advise on medical records 14
• decide on insurance applications 14
• develop patient treatment strategies 14
• implement policy in healthcare practices 14
• liaise with transportation services 14
• support social service users with specific communication needs 14
• enable access to services 13
• exert a goal-oriented leadership role towards colleagues 13
• make an informed use of the health-care system 13
• undertake clinical audit 13
• assist with funeral planning 12
• attend to ICT systems quality 12
• build helping relationship with social service users 12
• encourage social service users to preserve their independence in their daily activities 12
• ensure safety of healthcare users 12
• provide nursing advice on healthcare 12
• use person-centred planning 12
• apply caseload management 11
• conduct clinical software research 11
• conduct continuing professional development workshops 11
• counsel healthcare users on medicines 11
• help clients cope with grief 11
• perform street interventions in social work 11
• provide advice on breaches of regulation 11
• provide comprehensive care for patients with surgical conditions 11
• provide emotional support to the bereaved 11
• supervise students in social services 11
• teach principles of social work 11
• analyse processes influencing health care delivery 10
• carpooling services 10
• ensure compliance with purchasing and contracting regulations 10
• ensure vehicle operability 10
• ensure vehicles are equipped with accessibility equipment 10
• manage advocacy strategies 10
• measure effectiveness of the service provided 10
• monitor recommendation follow-up 10
• advise on communication strategies 9
• assess social work students 9
• assist individuals with disabilities in community activities 9
• communicate professionally with colleagues in other fields 9
• develop professional identity in social work 9
• develop staff 9
• follow code of ethics for biomedical practices 9
• keep up to date with diagnostic innovations 9
• perform patient activity analyses 9
• provide domestic care 9
• train staff in quality procedures 9
• transport allocated patients 9
• carry out nurse-led discharge 8
• communicate analytical insights 8
• ensure contract termination and follow-up 8
• ensure cross-department cooperation 8
• formulate a case conceptualisation model for therapy 8
• integrate headquarter's guidelines into local operations 8
• manage staff 8
• organise homecare for patients 8
• oversee clinical information system activities 8
• programme work according to incoming orders 8
• promote service users' rights 8
• transfer medical information 8
• adhere to organisational code of ethics 7
• answer incoming calls 7
• collaborate in company's daily operations 7
• communicate with stakeholders 7
• complete membership administration 7
• conduct ICT code review 7
• connect vehicle maintenance and operations departments 7
• develop strategic plans for physiotherapy services 7
• examine healthcare facility 7
• maintain treatment records 7
• make clinical decisions 7
• manage clinical environments 7
• manage membership 7
• monitor waiting list 7
• perform contract compliance audits 7
• record healthcare users' progress related to treatment 7
• solve problems in healthcare 7
• abide by business ethical code of conducts 6
• advise on provision of social services 6
• assign codes to product items 6
• attend meetings 6
• calculate compensation payments 6
• collaborate to discuss treatment plans in psychotherapy 6
• complete patient journey records 6
• coordinate operational activities 6
• ensure compliance with disclosure criteria of accounting information 6
• ensure compliance with gaming laws 6
• ensure safety regulations in dealing with infectious diseases 6
• evaluate benefit plans 6
• improve safety of medicines 6
• interpret requests for imaging examinations 6
• maintain updated professional knowledge 6
• provide care for a particular patient group 6
• support social service users to live at home 6
• triage clients 6
• work effectively with animal-related organisations 6
• advise on funeral services 5
• cooperate to resolve information issues 5
• develop a collaborative therapeutic relationship 5
• develop passenger outreach strategies 5
• ensure compliance with accounting conventions 5
• ensure compliance with environmental legislation 5
• follow the statutory obligations 5
• handle personal identifiable information 5
• identify patients' medical records 5
• interpret medical results 5
• investigate social security applications 5
• maintain privacy of service users 5
• manage relationships with stakeholders 5
• monitor drivers 5
• monitor patients' medication 5
• organise relapse prevention 5
• perform clerical duties 5
• provide information on chiropractic treatment outcomes 5
• supervise medical office support workers 5
• work in multidisciplinary health teams 5
• advise on healthcare users' informed consent 4
• apply context specific clinical competences 4
• communicate with customer service department 4
• contribute to public health campaigns 4
• coordinate transport staff training 4
• develop advanced health promotion strategies 4
• develop plans related to client discharge 4
• edit dictated medical texts 4
• educate healthcare users on nutrition 4
• ensure compliance with civil aviation regulations 4
• manage backlogs 4
• manage documentation of prior learning assessments  4
• manage health and safety standards 4
• manage port operations improvement procedures 4
• monitor airworthiness certifications 4
• monitor contractor performance 4
• monitor therapeutic progress 4
• provide advocacy interpreting services 4
• provide feedback on patient's communication style 4
• provide training on quality management supervision 4
• redirect callers 4
• supervise daily information operations 4
• take referred patients 4
• analyse insurance needs 3
• audit contractors 3
• build community relations 3
• collaborate with stakeholders in leading community arts 3
• collect statistics on medical records 3
• communicate in specialised nursing care 3
• conduct quality control analysis 3
• conduct workplace audits 3
• coordinate efforts of stakeholders for destination promotion 3
• coordinate technical standards for global interoperability 3
• develop performance orientation in public administration 3
• educate on the prevention of illness 3
• encourage teams for continuous improvement 3
• ensure compliance with maintenance legislation 3
• ensure mining records are maintained 3
• file claims with insurance companies 3
• gather feedback from employees 3
• identify accounting errors 3
• improve business processes 3
• lead healthcare services changes 3
• manage assignment of bus routes 3
• manage clinical risk 3
• manage key performance indicators of call centres 3
• manage workflow processes 3
• managing a business with great care 3
• monitor service users' health 3
• own management skills 3
• perform antepartum fetal monitoring 3
• perform office routine activities 3
• prepare audit activities 3
• prepare transportation routes 3
• promote exercise programmes 3
• provide necessary documents 3
• provide operational efficiency training to employees 3
• provide osteopathic diagnosis 3
• provide performance feedback 3
• provide social guidance over the phone 3
• provide test results to medical staff 3
• raise awareness on local community's priorities 3
• recruit members 3
• supervise staff 3
• support informed consent 3
• take referrals for genetic testing 3
• use electronic health records management system 3
• adhere to health well-being and safety 2
• administrative tasks in a medical environment 2
• analyse claim files 2
• analyse reports provided by passengers 2
• apply good clinical practices 2
• apply quality standards to the interaction with candidates  2
• assess coverage possibilities 2
• assess the feasibility of implementing developments 2
• collaborate in the development of marketing strategies 2
• collaborate with coaching team 2
• collect healthcare user's general data 2
• communicate regulations 2
• communicate with nursing staff 2
• conduct evaluation of quality standards 2
• conduct quality assurance inspections on fuel operations 2
• contribute to practice innovation in health care 2
• contribute to the advancements in specialised nursing care 2
• coordinate audio system programmes 2
• coordinate communication within a team 2
• correspond with licence applicants 2
• create a work atmosphere of continuous improvement 2
• create individual treatment programmes 2
• deal with challenging work conditions 2
• deliver online training 2
• develop chiropractic treatment plans 2
• develop pharmaceutical drugs 2
• develop strategy to solve problems 2
• develop technological improvement strategies 2
• develop therapeutic relationships 2
• disseminate general corporate information 2
• ensure fulfilment of legal requirements 2
• ensure health and safety of staff 2
• ensure products meet regulatory requirements 2
• establish daily priorities 2
• evaluate clients' progress 2
• evaluation in specialised nursing care 2
• execute ICT audits 2
• facilitate physical activity in the community 2
• follow an ethical code of conduct for translation activities 2
• follow clinical guidelines 2
• follow work procedures 2
• follow-up on healthcare users' treatment 2
• guide staff 2
• identify health objectives 2
• implement operational business plans 2
• implement veterinary clinical governance 2
• inform clients of healthy lifestyle benefits 2
• inspect airside area facilities 2
• inspect government policy compliance 2
• integrate community outreach 2
• interact with airport stakeholders 2
• interpret spoken language between two parties 2
• keep up-to-date with regulations 2
• lead clinical pharmacology studies 2
• liaise with auditors 2
• liaise with logistics management teams 2
• maintain the trust of service users 2
• maintain up-to-date aeronautical information management services 2
• manage athletes 2
• manage contracts 2
• manage financial and material resources 2
• manage fitness communication 2
• manage gambling finances 2
• manage psychotherapeutic relationships 2
• manage research and development projects 2
• manage schedule of tasks 2
• measure nutritional health status of patients 2
• meet commitments 2
• monitor airport service performance 2
• monitor compliance with licensing agreements 2
• monitor field surveys 2
• monitor policy proposals 2
• monitor vessel performance 2
• observe record keeping standards in chiropractics 2
• optimise financial performance 2
• organise transportation for clients 2
• participate in the development of new food products 2
• perform child welfare investigations 2
• perform inspections required by international conventions 2
• plan schedule 2
• process order forms with customer's information 2
• promote human rights 2
• provide chiropractic diagnosis 2
• provide education on family life 2
• provide health education 2
• provide healthcare services to patients in specialised medicine 2
• provide improvement strategies 2
• provide membership service 2
• provide on-site training in aquaculture facilities 2
• provide palliative care 2
• provide professional care in nursing 2
• receive veterinary clients and their animals for appointments 2
• record treated patient's information 2
• schedule audiologist appointments 2
• schedule shifts 2
• set production facilities standards 2
• supervise medical residents 2
• supervise nursing staff 2
• support individuals to adjust to physical disability 2
• support nurses 2
• support service users in developing skills 2
• support social service users at the end of life 2
• translate requirement concepts into content 2
• translate strategy into operation 2
• use clinical assessment techniques 2
• address identified risks 1
• administer appointments 1
• administer radiotherapy 1
• advise food industry 1
• advise on conflict management 1
• advise on efficiency improvements 1
• advise on government policy compliance 1
• advise on personnel management 1
• advise on preparation of diet food 1
• advise on risk management 1
• analyse business processes 1
• analyse call performance trends 1
• analyse client's physical condition 1
• analyse community needs 1
• analyse large-scale data in healthcare 1
• analyse work-related written reports 1
• answer emergency calls 1
• anticipate transport demand 1
• apply ICT terminology 1
• apply a holistic approach in care 1
• apply conflict management 1
• apply health psychological measures 1
• apply information security policies 1
• apply tools for content development 1
• arrange surgery operating site 1
• assist audiologists with screening 1
• assist employee health programmes 1
• attend to fitness clients under controlled health conditions 1
• build trust 1
• carry out invasive cardiovascular procedures 1
• check official documents 1
• clinical reports 1
• collaborate through digital technologies 1
• collect biological samples from patients 1
• collect client fitness information 1
• communicate by telephone 1
• communicate clearly with passengers 1
• communicate in foreign languages with health service providers 1
• communicate problems to senior colleagues 1
• communicate technicalities with clients 1
• communicate test results to other departments 1
• communicate with external laboratories 1
• communicate with target community 1
• complete administration 1
• complete evaluation forms of calls 1
• comply with legislation related to health care 1
• conduct aviation auditing 1
• conduct foster care visits 1
• conduct physical examinations 1
• conduct preoperative investigations 1
• conduct veterinary consultation 1
• consider time zones in execution of work 1
• contribute to protecting individuals from harm 1
• contribute to registration of pharmaceutical products 1
• control financial resources 1
• coordinate charity services 1
• coordinate the procurement of organs for transplantation 1
• counsel on communication disorders 1
• create risk maps 1
• create risk reports 1
• create solutions to problems 1
• data quality assessment 1
• delegate emergency care 1
• deliver group sessions on nutrition 1
• deliver outstanding service 1
• determine event objectives 1
• determine medical images' diagnostic suitability 1
• develop documentation in accordance with legal requirements 1
• develop employee retention programs 1
• develop employment policies 1
• develop organisational policies 1
• develop osteopathic treatment plans 1
• develop professional network with researchers and scientists 1
• diagnose heart conditions 1
• diagnose musculoskeletal conditions 1
• discuss weight loss plan 1
• disseminate messages to people 1
• drive vehicles 1
• encourage healthy behaviours 1
• engage with rail stakeholders 1
• ensure adherence to the constitution 1
• ensure annual safety inspections 1
• ensure client orientation 1
• ensure compliance with legal requirements 1
• ensure compliance with radiation protection regulations 1
• ensure compliance with warranty contracts 1
• ensure conformity to specifications 1
• ensure curriculum adherence 1
• ensure customer orientation 1
• ensure health and safety in escort services 1
• ensure implementation of safe driving practices 1
• ensure incident free execution of voyages 1
• ensure proper document management 1
• ensure regulatory compliance concerning distribution activities 1
• ensure that shipment contents correspond with shipping documentation 1
• ensure the privacy of guests 1
• evaluate nursing care 1
• evaluate performance of organisational collaborators 1
• evaluate research activities 1
• follow up nutrition care plan 1
• formulate dietetic intervention 1
• general surgery 1
• identify improvement actions 1
• identify process improvements 1
• identify the dietetic professional quality of care 1
• implement ICT coding conventions 1
• implement care programmes for children 1
• implement nursing care 1
• implement route planning in smart mobility services 1
• implement strategic management 1
• inspect carrier documents 1
• inspect offshore constructions 1
• integrate and re-elaborate digital content 1
• integrate exercise science to the design of the programme 1
• internal auditing 1
• interpret urology diagnostic tests 1
• intervene to reduce sub-optimal nutritional status of individuals 1
• lead board meetings 1
• lead research activities in nursing 1
• listen actively 1
• maintain administrative records in the veterinary office 1
• maintain imaging equipment 1
• maintain medical devices 1
• maintain relations with local representatives 1
• maintain relationship with suppliers 1
• make recommendation on nutrition to public policy makers 1
• manage IT security compliances 1
• manage a healthcare unit budget 1
• manage a social work unit 1
• manage administrative systems 1
• manage agricultural staff 1
• manage claim files 1
• manage communicable disease 1
• manage data for legal matters 1
• manage diversification of maritime operations 1
• manage financial risk 1
• manage fitness goals 1
• manage flight data communications programme 1
• manage front operations 1
• manage government policy implementation 1
• manage hospital-acquired infections 1
• manage human resources 1
• manage infection control in the facility 1
• manage medical supply chains 1
• manage membership database 1
• manage operational budgets 1
• manage patients with acute illnesses 1
• manage personal professional development 1
• manage personnel 1
• manage personnel agenda 1
• manage physiotherapy staff 1
• manage radiology information system 1
• manage sales teams 1
• meet productivity targets 1
• meet the requirements of legal bodies 1
• meet the requirements of social security reimbursement bodies 1
• monitor communication channels' performance 1
• monitor curriculum implementation 1
• monitor customer service 1
• monitor employee's health 1
• monitor loan portfolio 1
• monitor organisation climate 1
• monitor patient's health condition 1
• monitor patients during transfer to hospital 1
• monitor programming 1
• monitor the nutrition status of the individual 1
• monitor work for special events 1
• monitor workload 1
• negotiate settlements 1
• negotiate with social service users 1
• operate medical imaging equipment 1
• organise facilities for office personnel 1
• organise operations of residential care services 1
• organise project meetings 1
• oversee all travel arrangements 1
• oversee the facilities services budget 1
• participate in medical inventory control 1
• perform adjustments as the work evolves 1
• perform data analysis 1
• perform debt investigation 1
• perform escalation procedure 1
• perform image guidance in radiation therapy 1
• perform laboratory investigations 1
• perform nutrition analysis 1
• perform paediatric surgery 1
• perform vascular surgery therapeutic procedures 1
• person centred care 1
• plan advanced nursing care 1
• plan nursing care 1
• plan nursing care in a specialised field 1
• prepare compliance documents 1
• prepare patients for imaging procedures 1
• prepare patients for surgery 1
• prescribe advanced nursing care 1
• present legal arguments 1
• present reports 1
• prevent communicable diseases' outbreaks 1
• proofread text 1
• provide basic support to patients 1
• provide clinical advice to team members 1
• provide feedback on job performance 1
• provide fitness customer care 1
• provide health counselling 1
• provide high quality customer service 1
• provide in-home support for disabled individuals 1
• provide objective assessments of calls 1
• provide pre-natal care 1
• provide psychological interventions to chronically ill persons 1
• provide safeguarding to individuals 1
• provide stabilisation care in emergency 1
• provide treatment strategies for challenges to human health 1
• recommend orthopedic goods to customers depending on their condition 1
• record healthcare users' billing information 1
• remediate healthcare user's occupational performance 1
• report analysis results 1
• resolve conflicts 1
• respond to healthcare users' extreme emotions 1
• review civil documentation 1
• review completed contracts 1
• run preventive simulations 1
• screen patients for disease risk factors 1
• send biological samples to laboratory 1
• set payment handling strategies 1
• show an exemplary leading role in an organisation 1
• sterilise medical equipment 1
• supervise airside performance 1
• supervise correctional procedures 1
• supervise daily library operations 1
• supervise dental staff 1
• supervise the work of cleaning staff 1
• support harmed social service users 1
• support individuals on nutrition changes 1
• support service users to use technological aids 1
• support social service users in skills management 1
• support veterinary diagnostic procedures 1
• take disease prevention measures 1
• teach communication methods 1
• teach medical laboratory technology principles 1
• train medical staff on nutrition 1
• transcribe medical data 1
• transfer patients to and from ambulance vehicles 1
• transport blood samples 1
• undertake clinical chiropractic research 1
• undertake post-examination activities 1

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• 22 (15)
• 23 (32)
• 24 (32)
• 25 (35)
• 26 (116)
• 27 (30)
• 28 (10)
• 29 (7)
• 3 (2)
• 30 (5)
• 4 (3)

Referral Eligibility

• No (11)
• Yes (302)

BusinessSegment

• C&S Central Region (24)
• C&S East Region (25)
• C&S West Region (29)
• Call Advocacy & Scheduling Ops (1)
• Care & Disease Management Ops (1)
• Care Delivery - Region 1 (1)
• Care Delivery - Region 2 (2)
• Care Delivery - Region 3 (1)
• Care Delivery - Region 4 (9)
• Care Delivery - Region 5 (4)
• Care Delivery - Region 6 (16)
• Care Delivery - Region 7 (2)
• Care Delivery - Region 8 (2)
• Care Delivery Shared Svcs West (2)
• Clin Ldrshp & Accountability (15)
• Core Operations ECS (1)
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• E&I Quality and Clinical (3)
• Govt Programs Quality-Stars (6)
• Home and Community Dept (5)
• Home Health & Hospice BC (57)
• OG Adv Bus Capability Grp 1 (9)
• OG Adv Bus Capability Grp 2 (3)
• OG Adv Human Capital (6)
• OG Adv Ireland (1)
• OI Operations (61)
• Optum Behavioral Health (1)
• Optum Health Services Admin (3)
• OptumInsight Executive (1)
• OptumRx Infusion Pharmacy (4)
• OptumServe (1)
• Utilization Management Ops (16)

FullAddress

• 11511 Shadow Creek Pkwy, Pearland, United States 77584 (1)
• 156 William St, Suite 401, New York, United States 10038 (1)
• 1955 W Frye Rd, Chandler, United States 85224 (1)
• 2740 M ST, Merced, United States 95340 (1)
• 3680 Nw Samaritan Dr, Corvallis, United States 97330 (1)
• 385 GROVE ST, Worcester, United States 1605 (1)
• 509 S Expressway 83, Ste B, Harlingen, United States 78550 (1)
• Akron, United States (1)
• Albany, United States (1)
• Albuquerque, United States (2)
• Atlanta, United States (1)
• Aurora, United States (1)
• Ayala Avenue, FL 18-21, Makati, Philippines 01200 (13)
• Bangor, United States (1)
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• BLOCK C - SPENCER DOCK, Dublin, Ireland (1)
• Boise, United States (2)
• Boston, United States (2)
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• Brentwood, United States (4)
• Brewer, United States (1)
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• Charleston, United States (1)
• Charlotte, United States (1)
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• Chennai, India (3)
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• United States (3)
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• Westborough, United States (2)
• Wilmington, United States (2)
• Winchester, United States (1)
• Worcester, United States (1)

JobCode

• MCO003 (2)
• MCO004 (2)
• MCO005 (25)
• MCO006 (2)
• MCO007 (3)
• MCO012 (1)
• MCO020 (2)
• MCO021 (1)
• MCO026 (1)
• MCO031 (1)
• MCO032 (3)
• MCO034 (2)
• MCO040 (1)
• MCO041 (18)
• MCO043 (1)
• MCO046 (12)
• MCO047 (24)
• MCO049 (2)
• MCO050 (5)
• MCO051 (5)
• MCO060 (3)
• MCO062 (1)
• MCO080 (2)
• MCO081 (3)
• MCO082 (2)
• MCO083 (3)
• MCO100 (11)
• MCO101 (27)
• MCO103 (4)
• MCO104 (4)
• MCO106 (2)
• MCO120 (2)
• MCO130 (35)
• MCO135 (2)
• MCO140 (2)
• MCO142 (4)
• MCO143 (1)
• MCO389 (24)
• MCO400 (17)
• MCO401 (12)
• MCO402 (8)
• MCO410 (3)
• MCO411 (2)
• MCO412 (4)
• MCO414 (2)
• MCO418 (3)
• MCO500 (1)
• MCO510 (3)
• MCO512 (1)
• MCO513 (9)
• MCO514 (1)
• MCO518 (2)

Work setting

• Core On-Site (55)
• Field (115)
• Hybrid (29)
• Remote (114)

Brand

• Community & State (78)
• Employer & Individual (3)
• Medicare & Retirement (6)
• OH Risk Ops & Ent Clin Srvcs (19)
• Optum Care Delivery (39)
• Optum Care Solutions (63)
• Optum Global Advantage (19)
• Optum Health Services (4)
• OptumInsight (62)
• OptumRx (4)
• UHC Benefit Ops - E&I Ops (1)
• UHC Clinical Services (15)