Associate Enrollment /Eligibility Representative

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Associate Enrollment & Eligibility Representative is responsible for processing and maintaining member enrollment and eligibility information accurately and timely. The role supports member access to healthcare services by ensuring enrollment transactions are completed in compliance with regulatory and business requirements. Responsibilities may include processing new enrollments, updating member records, verifying eligibility, responding to standard inquiries, and supporting inventory management activities

Primary Responsibility:

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate in any discipline ( Non Technology background)
• Proficiency in computer and Windows-based applications, with the ability to quickly learn and navigate new and complex systems
• Proven solid attention to detail and ability to work in a fast-paced environment
• Proven good written and verbal communication skills

Preferred Qualifications:

• Experience in Enrollment, Eligibility, Healthcare Operations, or related processes
• Freshers or candidates with up to 6 months of experience in an office, administrative, clerical, customer service, or similar environment
• Proven comfortable using computers  as primary work tools
• Proven ability to manage multiple tasks while maintaining accuracy and productivity

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.