Senior Capability Manager, Optum Rx

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Optum Rx is seeking a Senior Capability Manager to lead the strategy, execution, and scaling of Shop MyScript-an innovative capability delivering real-time prescription pricing transparency and pharmacy choice at the point of prescribing.

This role will operate at the center of a highly complex, cross-functional ecosystem, partnering across product, technology, clinical, operations, legal, and external vendors to deliver measurable business value and improved member outcomes.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Own capability strategy and roadmap for Shop MyScript, aligning to enterprise growth and the transparent pharmacy care model
• Lead end-to-end execution across a matrixed organization with significant dependencies across internal and external stakeholders
• Manage a multi-vendor ecosystem, including:
• Contracting (SOW development, pricing structures, terms)
• Performance management (SLAs, KPIs, delivery outcomes)
• Ongoing relationship governance and optimization
• Drive capability lifecycle management (build, launch, scale, optimize), ensuring continuous improvement and expansion
• Establish and track business value metrics, including adoption, script conversion, cost savings, and client impact
• Identify and mitigate risks, dependencies, and execution challenges across technical, operational, and regulatory domains
• Serve as the capability lead and SME, providing clear, concise updates and recommendations to senior leadership

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of experience in healthcare, PBM, and/or digital health technology vendor
• Experience in ePrescribing and/or EHR integrations
• Experience defining and executing KPI's including monthly & quarterly business reviews and presenting to internal & external stakeholders
• Experience managing external vendor relationships, including contracting and performance oversight
• Experience influencing stakeholders and driving alignment in a matrixed organization
• Demonstrated success leading complex, cross-functional initiatives at scale
• Proven solid analytical and strategic thinking skills, with experience translating insights into execution

Preferred Qualifications:

• Experience launching or scaling Provider-facing digital health capabilities
• Experience storytelling, marketing and launching a new product
• Experience in a client facing role
• Project management experience including on time delivery of milestones
• Familiarity with healthcare interoperability standards (e.g., NCPDP, FHIR)

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.