Manager Software Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a Manager, Software Engineering to lead the design, development, and delivery of clinical technology solutions supporting care management, provider integrations, and regulatory workflows.

This role will drive end-to-end engineering delivery, partner closely with clinical stakeholders, and ensure development of scalable, compliant, and high-quality healthcare applications aligned to business outcomes.

Primary Responsibilities:

• Delivery & Execution
  • Lead end-to-end delivery of clinical applications from design to production
  • Manage sprint planning, backlog prioritization, and release execution
  • Ensure delivery is on time, within budget, and aligned with business goals
  • Identify and mitigate risks, dependencies, and blockers
• Clinical Domain Engagement
  • Collaborate with clinical, provider, and operations stakeholders to understand workflows
  • Translate clinical requirements into technical solutions and system capabilities
  • Support solutions across: 
    • Care Management platforms
    • Clinical workflows and authorizations
    • Provider integrations and reporting systems
• Engineering Leadership
  • Lead and manage a team of software engineers, leads, and QA resources
  • Define and enforce coding standards, design principles, and quality practices
  • Drive high-quality software development across design, coding, testing, debugging, and maintenance
  • Mentor team members and support career growth
• Architecture & Technology
  • Contribute to system architecture and technical design decisions
  • Ensure systems are scalable, secure, resilient, and compliant
  • Drive adoption of modern engineering practices, automation, and AI capabilities 
• Stakeholder Management
  • Act as primary engineering contact for clinical initiatives and programs
  • Collaborate with: 
    • Product Managers
    • Architects
    • Clinical SMEs
    • Platform teams
  • Ensure alignment between business priorities and engineering execution
• Governance & Compliance
  • Ensure compliance with: 
    • Healthcare regulations
    • Security and audit requirements
  • Follow governance processes such as: 
    • Change management
    • Risk assessment
    • Status reporting 
• Operational Excellence
  • Ensure high availability and performance of clinical systems
  • Drive: 
    • Incident management
    • Root Cause Analysis (RCA)
    • Continuous improvement
  • Implement monitoring, alerting, and reliability practices
• Program & Capacity Management
  • Manage team capacity, resource allocation, and prioritization
  • Align engineering roadmap with clinical business objectives and strategic initiatives
  • Support AI-enabled and platform-first transformation initiatives within clinical systems
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• Typically 10+ years of overall experience in software engineering
• 3+ years of people management experience
• Experience leading large-scale enterprise applications
• Technical Skills
  • Solid experience in: 
    • Java / Python / Microservices architecture
    • REST APIs and integration patterns
    • Databases (PostgreSQL / Oracle / NoSQL)
  • Experience with: 
    • Cloud platforms (Azure / GCP)
    • Kubernetes / containerized deployments
    • CI/CD pipelines and DevOps practices
  • Solid understanding of: 
    • System design and distributed systems
    • Performance optimization and scalability
• Domain Skills
  • Experience in Healthcare / Clinical / Provider domain (preferred/required)
  • Understanding of: 
    • Care management workflows
    • Clinical data integrations
    • Regulatory and compliance requirements
• Leadership Skills
  • Team management and mentoring experience
  • Solid stakeholder communication and collaboration
  • Ability to manage cross-functional and global teams (US + India)
  • Solid problem-solving and decision-making skills

Preferred Qualifications:

• Experience with: 
  • Healthcare platforms (Facets, HealthEdge, etc.)
  • AI/ML applications in clinical workflows
  • Data integration platforms (ETL, APIs, vendor integrations)
• Exposure to: 
  • Agile delivery models
  • Regulatory reporting systems

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

#NIC #NJP