Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The TPM plays a critical role in the software development lifecycle (SDLC), ensuring that product capabilities are delivered efficiently, meet business needs, and align with OCDC platform architecture and client use cases.

Primary Responsibilities:

• Requirements Translation & Refinement
  • Translate high-level product strategy and business requirements into detailed, engineering-ready user stories and acceptance criteria
  • Lead requirement refinement sessions with Product Managers and Engineering teams
  • Ensure requirements are complete, testable, and aligned with product objectives
  • Identify gaps, dependencies, and ambiguities in proposed solutions and drive resolution
• Agile Delivery & SDLC Execution
  • Manage and maintain product backlogs in coordination with Product Management
  • Participate in Agile ceremonies (PI planning, backlog grooming, sprint planning, sprint reviews)
  • Ensure work items are prioritized and sequenced appropriately for delivery
  • Partner with Engineering to ensure timely delivery of features, enhancements, and defect fixes
• Engineering & Cross-Functional Coordination
  • Act as the primary point of contact for Engineering on product requirements and clarifications
  • Facilitate communication between Product Management, Engineering, and other stakeholders
  • Support defect triage, root cause analysis, and break-fix prioritization
  • Coordinate across teams to manage dependencies and ensure end-to-end delivery
• Change Management & Issue Resolution
  • Monitor progress against planned work and proactively identify risks or delays
  • Manage scope changes and document change requests when requirements evolve
  • Resolve blockers impacting engineering delivery
  • Provide regular status updates to Product Management stakeholders
• Product Quality & Readiness Support
  • Partner with UAT and QA teams to ensure requirements are validated and testable
  • Support release readiness activities, including validation of delivered functionality
  • Ensure alignment between delivered features and original product intent
• Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 4+ years of experience in Technical Product Management, Business Systems Analysis, or similar role
• Solid experience working in Agile SDLC environments
• Experience with SDLC and backlog management tools (e.g., Rally, Aha, Jira)
• Proven ability to translate business requirements into technical specifications
• Proven excellent communication skills with the ability to work across distributed (onshore/offshore) teams
• Proven solid problem-solving and analytical skills

Preferred Qualifications:

• Experience with healthcare data platforms, payer systems, or clinical data workflows
• Experience in a product management organization supporting enterprise platforms
• Familiarity with APIs, data integration, and interoperability concepts
• Exposure to large-scale data environments or cloud-based architectures

Success Profile

• Solid technical acumen combined with product mindset
• Ability to operate effectively in an offshore delivery model supporting U.S.-based teams
• High attention to detail in requirement definition and documentation
• Proactive ownership of delivery outcomes and issue resolution
• Effective stakeholder communicator across both technical and business audiences

Reporting Structure

This role reports into the OCDC Product Management organization and partners closely with Product Directors, Strategic Product Managers, and Engineering teams to deliver product capabilities.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.