GA Growth Manager, SB – Horsham, PA

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The General Agent Growth Manager is based on the Small Business Sales team and is responsible for driving growth in the 2-50 space by maximizing our General Agent distribution channel. The General Agent Growth Manager drives medical and specialty sales to customers in the 1-100 (or more depending on the market) employee range. The role manages all aspects of the GA relationships for in state and out-of-state business. GA partnerships are critical to the success of the 2-50 segment and represents anywhere from 20-80% of our sales depending on the market. 

Primary Responsibilities:

• A successful GA Growth Manager will need to strategically and methodically manage a large list of General Agencies to educate, train, and support GA partners to drive new business growth and persistency in partnership with the SBS AE and RAE.  This role will be performed remotely and is not a telemarketing position.  This role will require a tactical and motivated sales professional
• In this role, the GA AE will be accountable for and have oversight of all GA relationships in a market. The AE will be responsible for building relationships with assigned agencies, driving GA specific sales initiatives, educating agents on UHC programs and processes, monitoring growth metrics, holding their GAs accountable for results as well as meeting and exceeding sales targets and activity metrics.  Successful AEs will be able to demonstrate profound market knowledge and sales acumen, be analytical, business plan execution and excellent relationship building skills
• Build, manage, and maintain oversight of all General Agency relationships in a market
• Lead contract negotiations where necessary in collaboration with internal national GA contacts as well as SBS and health plans
• Understand, effectively communicate, and educate GA partners of portfolio changes, requiring knowledge of medical and specialty products within both fully insured and level funded offerings
• Ensure that we are effectively connected to GA technology solutions to drive growth
• Present market data and results to health plan and GA leadership, including competitor intelligence, pipeline activity and forecasting
• Knowledgeable about market competition and trends, conducts competitive market analysis and consults on findings
• Leverage technology to build and manage effective, consultative relationships that drive sales activity 
• Maintain and cultivate sound internal relationships with matrix partners including National GA teams, SBS and health plans
• Accurate reporting of activity and results through multiple sales tools and CRM
• Subject matter expert and point of escalation for GA issues, including the broker portal
• Maintain inventory of forms, marketing materials, and pricing grids to ensure they are up-to-date and readily available to agents and sales teams
• Requires professional presentation skills both in-person and remotely
• Motivated to proactively engage and seek training opportunities to maintain success in current role 
• Be willing to work remotely and in General Agent offices to help solidify relationships

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Ability to maintain sales insurance license as required by state law
• Proven successful sales experience in a complex sales environment (health care industry preferred)
• Intermediate computer skills (Microsoft Excel, Microsoft Access, SalesForce CRM) 
• Maintain a valid driver’s license 
• Ability to travel as required

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.