API Product Manager – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

Careers at Solutran, part of the Optum and UnitedHealth Group (UHG) family of businesses. Solutran, a division of Optum Financial, one of UHG’s five growth pillars, is a leading healthcare-focused, financial technology (FinTech) company committed to creating game-changing, consumer-centric payment solutions. We serve health-seeking populations by partnering with the nation’s largest health plans, government agencies, employers, and retailers. We’ve established a reputation for delivering modern, advanced customer experiences through best-in-class FinTech solutions used by millions. The Solutran team and our proprietary “S3” smart payment network are now at the center one of the most significant healthcare payments innovations in modern history. The journey is just beginning. We expect this growth to accelerate and invite you to grow with us!

There are a lot of opportunities out there, but we can’t imagine being in a more solid, future proof and challenging intersection than that of healthcare and payments. Two of the most exciting growth verticals. Not to mention our solutions bring help to those who need it most.

This Technical Product Manager will lead our product strategy for payment technologies to ensure a best-in-class payment experience for our card holders. The product manager will work across business and operations, end user application stakeholders to build and deliver on the the needed API packages. 

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   

 

Primary Responsibilities:

• As a leader in the product management space, you will play a critical role in shaping the future of our API platform and driving key business objectives
• Lead the development and execution of the product strategy for the API platform team
• Collaborate with cross-functional teams including engineering, design, and business development to define and prioritize product features and enhancements
• Conduct market research and analysis to identify industry trends and customer needs, and use this information to inform product roadmap decisions
• Own the end-to-end product development process, including ideation, requirements gathering, design, testing, and launch
• Define and track key performance metrics to measure the success and impact of the API platform
• Ensure timely delivery of high-quality products that meet customer needs and business objectives
• Act as the key point of contact for all product-related inquiries and provide clear communication to stakeholders at all levels
• Foster a culture of innovation and continuous improvement within the API platform team
• Mentor and develop junior product managers, providing guidance and support to help them grow in their roles
• Stay up-to-date on industry trends and emerging technologies to identify opportunities for product innovation
• Collaborate with sales and marketing teams to create product messaging and positioning that effectively communicates the value and benefits of the API platform
• Manage product budgets and resources effectively to ensure the successful delivery of products within allocated resources
• Act as a customer advocate, gathering feedback and insights to inform product decisions and improve the overall user experience
• Monitor and analyze product performance and make data-driven decisions to drive product improvements and optimizations

  
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years as a product manager experience, including experience in defining, owning, and managing product design and roadmap. Preferably in the financial services or fintech industry, with a track record of progressive leadership and achievement. Card (Credit and Debit) Issuing risk management experience preferred including Strategy and rule ownership
  
• 5+ years of experience in software product development, specifically with technical products like APIs as a Product Manager, Product owner, business analyst, or equivalent role
  
• 3+ years of experience with platform migration and vendor integrations
  
• 3+ years as a Product Owner/ Business Analyst with real-world experience working with APIs, targeted for Developers
  
• 3+ years of performing product strategy, market insights, industry study, and client goals
  
• 3+ years of supporting the API Platform and Developer Experience product team to analyze needs of the consuming applications to understand and articulate API needs
  
• 3+ years of experience in API Technologies (e.g.: Open API 3.0, REST/JSON and SOAP/XML, API tools)
  
• 3+ years of experience in agile methodologies, e.g. Scrum, SAFe, with competence to write concise user stories to communicate with the Engineering teams and to ensure feasibility
  

 

Preferred Qualifications:

• Experience in Fintech, healthcare, health insurance or any one or combination thereof
• Experience using quantitative and qualitative data to assess priorities and influence roadmaps
• Experience using data analysis tools (e.g., A|B test software, Tableau) and/or scripting languages (e.g., SQL, Python) to inform product decisions.
• Experience in technical stack, platform architecture, and software integration design, and APIs
• Skilled and experienced using Agile/Scrum or similar methodologies, Jira, writing user stories, and managing backlog
• Skilled and experienced using Agile/Scrum or similar methodologies, Jira, writing user stories, and managing backlog
• Proficiency and experience developing and optimizing Structured Query Language (SQL) to analyze and query data
• Proficient in designing and documenting user flows and workflows to support application development
• Excellent Microsoft Office skills (Outlook, Word, Excel, PowerPoint)
• Demonstrated success defining and launching products in an Agile environment
• Demonstrated excellent written and verbal communication skills to communicate with non-technical and technical people inside and outside the organization
• Demonstrated exceptional product roadmap creation & execution skills
• Demonstrated technical skills to translate business requirements into terms that developers can understand
• Demonstrated excellent communication skills; written, verbal and formal presentation
• Proven to be detail oriented with critical thinking skills – ability to break down initiative-level requirements into feature and story attribute level details
• Proven ability to lead multiple projects simultaneously; strategic thinking with ability to build solid working relationships across organizational teams in a fast-paced and changing environment
• Proven ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the employee may be required to stoop, bend, or reach above the shoulders. The employee may occasionally lift, push, or pull up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   

 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

  

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

   

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.