Business Analyst Sr Consultant – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

We are seeking a dedicated Business Analyst to join our StepWise software development team. The ideal candidate will be responsible for gathering project requirements, writing user stories, and designing user experiences, with a keen focus on quality and user satisfaction. This role requires close collaboration with our developers to ensure a thorough understanding of requirements.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Understand and translate complex business needs into detailed software requirements, ensuring that development efforts align with strategic business objectives
• Gather, analyze, and document business requirements for the StepWise software development team
• Draft and refine user stories that clearly communicate user needs and expectations to the development team
• Design user experiences to guide the development process
• Collaborate closely with developers and stakeholders across our US, Ireland, and India teams to ensure that requirements are understood and met
• Utilize Agile methodologies and the Kanban system to streamline processes and enhance productivity
• Utilize tools such as JIRA and Confluence for project management and Figma for UX design
• Oversee the creation of comprehensive documentation and training materials for StepWise
• Coordinate StepWise super user training to ensure efficient use of the system across the organization
• Continuously review and refine documentation based on user feedback and software updates, ensuring clarity and accuracy
• Conduct comprehensive gap analysis to identify business needs, propose solutions, and drive implementation within the development team
• Validate that the delivered software meets the specified requirements and lead User Acceptance Testing (UAT)
• Mentor junior analysts and contribute to team knowledge sharing

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years relevant business analyst experience or relevant experience
• 2+ years of experience working on an Agile delivery team
• 2+ years of experience with requirements analysis and authoring documentation
• Proven experience in leading cross-functional teams and managing complex projects
• Experience with Confluence and Jira
• Experience with StepWise software
• Proven solid analytical and problem-solving skills
• Proven excellent communication and collaboration skills, with the ability to work with international teams

Preferred Qualifications:

• Relevant certifications such as CBAP, PMP, or Agile certifications 
• Experience with UX design and tools such as Figma, Adobe XD, or Axure
• Experience with other design software
• Experience with Agile methodologies and the Kanban system
• Experience in creating comprehensive documentation and training materials
• Familiarity with APIs and software development languages
• Proficiency in SQL and data analysis
• Proven solid commitment to delivering high-quality work and exceptional user experiences

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington or Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.