Strategic Account Executive, KA – Phoenix, AZ
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Strategic Account Executive manages ongoing client, broker and consultant relationships for an assigned book of business and is responsible for persistency goals and upselling new business expansion for both medical growth and ancillary within their book. They are responsible for representing their clients internally as advocate and coordinating with other functional areas within the company to implement client benefits, complete projects and address service needs. Will work closely with new business sales teams on prospective clients to support finalist meetings and manage implementation when cases are sold. Strategic Account Executive is responsible for the up-selling of appropriate services and ancillary products to clients, renewal of existing contracts and retention of membership and client satisfaction.
The Strategic Account Executive is the owner of the client relationship.
Must be self-sufficient, able to take direction and review training materials as provided timely, as well as be able to work in a less structured environment with minimal supervision. May be a resource, coach and teacher to others. Must be able to assess and interpret customer needs and requirements and identify solutions and company capabilities. Can translate concepts into practice. Able to work on complex problems and issues and provide innovative and effective solutions that support both the client and the company’s goals and objectives.
Primary Responsibilities:
- Manage an assigned book of business with limited supervision
- Meet annual renewal persistency goals to align with Incentive Plan to be provided
- Renew existing business and support upsell of new business expansion for all ancillary products
- Own/Lead Sales process and client engagement through the sale and onboarding of new plans
- Maintain ongoing relationships with clients and brokers
- Work in conjunction with Account Management Team on combined Medical/Ancillary clients
- Support new sales for finalist presentations
- Knowledge of UHC Value Story and ability to present externally
- This role will work hybrid out of our Phoenix, AZ office
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Life Agent Licensed
- 5+ years sales and/or Account Management experience
- Proven to function independently and responsibly with minimal need for supervision
- Basic Computer Skills (Microsoft Office)
- Ability to develop and manage relationships to reach business goals
- Ability to travel as needed to meet/support clients/brokers
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
Additional Job Detail Information
Requisition Number 2230182
Business Segment Employer & Individual
Employee Status Regular
Job Level Manager
Travel Yes, 25 % of the Time
Country: US
Overtime Status Exempt
Schedule Full-time
Shift Day Job
Telecommuter Position No
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