Systems Management Consultant – Application Portfolio Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The IS Application Portfolio Management Analyst is a key member of the IS Division responsible for supporting the management and optimization of the NLH IT Application Portfolio. Analyzes and evaluates proposals and assists in vendor selection. Provides support to the organization for problems with vendor products and services.

Primary Responsibilities:

• Application Inventory Management:
  • Maintain a comprehensive inventory of all applications, including their versions, dependencies, and ownership
  • Track application usage, licensing, and compliance
• Performance Monitoring and Reporting:
  • Monitor the performance and usage metrics of applications
  • Track SLA reporting and assess vendor performance against SLAs
  • Generate reports on application performance, cost, and value to the organization
• Portfolio Assessment and Optimization:
  • Assess the value and performance of applications in the portfolio
  • Identify opportunities for consolidation, retirement, or replacement of applications
  • Propose optimization strategies to improve efficiency and reduce costs
• Stakeholder Collaboration:
  • Collaborate with business and operational units such as legal, finance, audit, PMO, IT teams, and stakeholders to understand application requirements and priorities
  • Facilitate communication between technical and non-technical stakeholders
• Risk Management:
  • Identify and mitigate risks associated with applications, such as security vulnerabilities and compliance issues
  • Ensure that applications align with organizational security and governance policies
• Budgeting and Financial Analysis:
  • Support analysis for financial aspects of the application portfolio, including costs, budgets, and return on investment (ROI)
  • Provide financial forecasts and budget recommendations for application investments
• Lifecycle Management:
  • Oversee the entire lifecycle of applications, from acquisition and implementation to maintenance and decommissioning
  • Ensure that applications are updated and maintained according to organizational standards
• Technology Evaluation and Adoption:
  • Evaluate new technologies and tools that could benefit the application portfolio
  • Recommend and support the adoption of new technologies and best practices
• Compliance and Documentation:
  • Ensure that all applications comply with relevant regulations and standards
  • Maintain accurate and up-to-date documentation for all applications
• Other duties as assigned
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 5+ years of experience with budgeting systems and managing departmental budget. Broad Knowledge of the IS industry; understanding of Application Portfolio and Vendor Management; understanding Application Life Cycle
• Demonstrate organizational values and integrate them into daily organizational practice
• Proven ability to organize, prioritize and work efficiently while multi-tasking
• Proven ability to handle difficult and stressful situations with professional composure
• Proven excellent verbal and written communication skills, both technical and non-technical
• Proven analytical and thorough, showing attention to detail
• Proven ability to work both independently and collaborative

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.