Forecasting Analyst – Workforce Analytics

Opportunities with Episource, part of the Optum family of businesses. Join a premier provider of risk adjustment services, software and solutions that’s fueling innovation in the health care industry. Start a rewarding career where your work will empower health plans and medical groups with comprehensive end-to-end solutions designed to navigate health care efficiently. Our culture is rooted in innovation, encouraging our team to stay curious and engaged. By joining us, you become part of a global, remote/hybrid-friendly team dedicated to bridging health care gaps with a strong sense of social responsibility. At Episource, we are enriching lives, including those of our team members through Caring. Connecting. Growing together.

Shift Timing: 5:30 PM till 2:30 AM IST

Primary Responsibilities:

• Undertake analysis to identify key trends investigate unusual items and provide variance analysis, with explanations, to the stakeholders.
• Creation of long-term demand forecast for multiple product lines.
• Re-forecast on a short-term basis to reflect updated information and retail partners planning confirmations.
• Interpreting external data to assist in understanding impacts on future chart inflow volume.
• Support forecasting and capacity planning for monthly and annual budgeting.
• Creation of reporting and tools to assist demand planning and allocation teams.
• Research and recommend data, models, and methods to increase forecast accuracy.
• Querying databases and using statistical computer languages: Python and SQL.
• Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes.
• Work with large and multiple datasets, and data warehouses and pull data using relevant programs and coding.
• Work and coordinate with multiple stakeholders to identify opportunities for leveraging company data to drive business solutions, implement models and monitor outcomes.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques and develop processes and tools to monitor and analyze model performance and data accuracy.
• Leverage analytics to increase customer lifetime value for clients acquired digitally by pitching right product to the right client at the right time.
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate or above education, preferably in a related field of study such as Finance, Business or Statistics, Insurance, etc.
• 3+ years of experience in an analytical position, proven experience in forecasting in the product-based or e-commerce industry
• Solid background in Statistical Analysis. Constantly look and research on ML algorithms and data sources for better prediction
• Proven advanced Excel skills and SQL knowledge 
• Proven advanced knowledge and practical application of Python, including utilizing Numpy, Pandas, SciPy, Stats models, and other related libraries
• Proven ability to structure, clean, and engineer data and derive insights from missing / ambiguous data
• Proven ability to quickly build solid relationships with key stakeholders
• Proven ability to manage, adjust, and complete projects on schedule in a dynamic work environment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.