Associate Director of Operations, Office of Chief Medical Officer – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

The Associate Director of Operations is accountable for supporting Clinical Operations lanes across the Western US (including Population Health, Clinical Health and Safety, Clinical Informatics and Affordability) in executing on strategic priorities such as organizational design, process engineering, and performance management.  The role also supports the Chief Medical Officer of Optum West and SVP of the Office of the Chief Medical Officer (OCMO), in additional executive needs and project management of cross-team strategic initiatives. This role is part of a team of internal consultants under the Director of Operations driving on these priorities.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   

Primary Responsibilities:

• Builds deep, trusting relationships with business leaders to understand business needs and transformation priorities and partners to ensure successful functional transformation 
• Plays a key role in problem-solving with the business leader to drive integration, improve processes, and/or remove roadblocks; anticipates areas of difficulty/potential unknown risks, contributes towards creative and scalable solutions, and moves to action quickly 
• Develops and applies decision frameworks to identify and prioritize distinct tradeoffs to reach outcomes for complex programs
• Drives work independently, determines next steps, highlights risk and barriers, and develops mitigation plan without extensive oversight 
• Communicates effectively – both written and verbal – to align stakeholders at multiple levels of the organization around integration plans, barriers, and mitigation strategies
• Supports execution of integration plans as directed by leadership
• Works with clinical operations leaders to plan agendas and facilitate meetings and planning sessions between the business leader and senior cross-functional leaders

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.