Senior Business Process Specialist – Remote

Opportunities with Episource, part of the Optum family of businesses. Join a premier provider of risk adjustment services, software and solutions that’s fueling innovation in the health care industry. Start a rewarding career where your work will empower health plans and medical groups with comprehensive end-to-end solutions designed to navigate health care efficiently. Our culture is rooted in innovation, encouraging our team to stay curious and engaged. By joining us, you become part of a global, remote/hybrid-friendly team dedicated to bridging health care gaps with a strong sense of social responsibility. At Episource, we are enriching lives, including those of our team members through Caring. Connecting. Growing together.

 

The Senior Business Process Specialist will play a crucial role in analyzing, designing, and optimizing business processes across the organization. Working closely with cross-functional teams, you will identify process inefficiencies, recommend improvements, and drive initiatives to enhance operational effectiveness and efficiency. As a subject matter expert, you will leverage your expertise in process mapping, analysis, and improvement methodologies to support the achievement of organizational goals.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities: 

• Process mapping, evaluation, and analysis
• Process Improvement strategy, optimization, planning, and execution
• Data Analysis and insight
• Change Management planning and execution
• Management of continuous improvement projects

  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 4+ years of experience as a Business Process Specialist or Project Management experience
• Change management experience, including facilitating change, managing resistance, and ensuring successful implementation of process improvements
• Solid understanding of process improvement methodologies, such as Lean Six Sigma, Agile, Kaizen, or other continuous improvement frameworks
• Expertise in process analysis techniques, including process mapping, value stream mapping, root cause analysis, and statistical process control
• Exposure to Tableau
• Proficient in Excel (pivot tables, filters, v-look ups)
• Solid project management skills with the ability to lead cross-functional teams, set priorities, manage multiple projects, and meet deadlines
• Proven excellent communication and interpersonal skills to collaborate with stakeholders at various levels of the organization and effectively convey complex concepts and recommendations

  

Preferred Qualifications:

• Green Belt certification in Lean Six Sigma or similar certification
• Experience with project management tools (Example: Asana)
• Salesforce CRM experience

   

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C.  Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.