Follow Up Hospital Coordinator – Shreveport, LA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The FUH Coordinator will focus on FUH (follow up after hospitalization) and meeting our HEDIS goals by assisting facilities to obtain aftercare appointments for our members who have been psychiatrically hospitalized and provide resources to facilities to assist them with discharge planning.  

Schedule M-F 40-hour week, an 8 hour shift between the hours of 7:00 am to 6:00 pm CST. 

If you are located in Shreveport, LA, you will have the flexibility to Work from home and the office in this hybrid role* as you take on some tough challenges.

Primary Responsibilities: 

• Manage the requests for help with discharge planning from facilities 
• Work to obtain FUH(follow up after hospitalization) details for members in MH inpatient admissions 
• Develop relationships with facilities to provide assistance in discharge planning 
• Provide data to Case Management to support our Members 
• Support HEDIS goals around FUH 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 5+ years of experience in healthcare 
• 2+ years of experience in managed care environment 
• Experience in MS Office
• Demonstrated attention to detail skills

Preferred Qualifications: 

• Experience in Provider/Facility outreach
• Demonstrated FUH/HEDIS knowledge 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment. 

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