Architect – SCCM, MCM

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Senior level technical leader to deliver, support, and govern the Microsoft Configuration Manager (MCM)/Microsoft System Center Configuration manager (SCCM) solution. MCM is used to package and deliver base images to endpoints, apply security policies and patches to address both functionality and vulnerabilities, manage and report on endpoint health, and deliver millions of automated application installs. The current MCM implementation supports more than 250,000 endpoints. Responsibilities will include:
• Design immediate strategies to address workstation management and standardization across the enterprise for security patching, software delivery and inventory
• Take swift, yet thoughtful and well-thought-out necessary actions to increase efficiencies, performance and to maximize both technical and functional designs
• Practice ongoing collaboration and thought leadership by participating with other Optum IT business units such as engineering, developers, and operational support personnel
• Effectively employ expertise and communication skills to gain stakeholder support and approval of proposed solutions
• Support knowledge management by creating, maintaining, and improving documentation such as solution design documents (HLD, LLD), knowledge articles, Wikis, and other artifacts
• Employ a proactive approach utilizing KPI’s to develop solutions and processes that continually improve the quality of the MCM application/service, enable automation & orchestration, and shift-to-the-left support functions into teams closest to the end users
• Manage, maintain, and update product configurations to support various stages of development, testing, and release-to-production initiative
• Develop/enhance scripts, tools, and automation workflows to optimize the MCM functionality, performance, and maintenance functions
• Maintain technical expertise in Azure, Intune and MCM technologies
• Strict adherence to corporate and government security standards
• Contribute to the development, management, and monitoring of MCM operations such as software distribution, patch management, inventory, compliance, reporting, and troubleshooting.
• Mentor, coach, and collaborate with other MCM-dedicated team members
• Perform other relevant job duties as assigned and required by the business
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• 6+ years of large enterprise cross-discipline IT experience with an increasing progression of responsibilities that includes work in systems design and technology selection
• 3+ years experience in an expert-level role designing/architecting, implementing, and supporting MCM/SCCM in a large, complex corporate environment
• 2+ years proven success leading/partaking with the development of architectural strategies and roadmaps for solutions that solve business problems, are scalable, sustainable, secure, and meet internal long-term goals and KPI’s of IT and the business

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.