Sr. Business Systems Analyst – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   

Primary Responsibilities:

• Facilitate discussions with Business partners to ensure alignment of priorities. Translate high level strategic themes to tangible deliverables which will be developed
• Collaborate with business and subject matter experts to map and document current and future processes from end to end
• Collaborate with the business to gather, analyze, interpret, document, and influence business requirements (both functional and non-functional) and acceptance criteria for process improvements, product changes, and system enhancements
• Negotiate technical and non-technical solutions that both satisfy the business users and conform to the technical architecture.  Drive design decisions which optimize overall quality and performance
• Act as a liaison between developers and end users to provide business critical or technical solutions that meet user needs and improve their business processes
• Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in system requirements
• Execute project planning tasks including status reporting, updating and assigning tasks to developers and participating and/or facilitating team sessions
• Assist with the development and execution of effective test plans
• Develop supporting documentation, including creating and maintaining technical procedures/manuals, operational support documentation, conceptual designs, and source documents
• Coach and support team members to ensure consistency of business analyst artifacts and quality of business analysis
• Build solid partnerships and business relationships with peers and partner
• Provide escalated user support
• Provide technical guidance during production disruptions

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree or equivalent work experience
• 5+ years of demonstrated experience in business and functional requirements elicitation, translation and documentation.  May be as a formal role or informal as a team lead or subject matter expert
• 5+ years of progressive technical and/or business experience that included analytic thinking and problem solving
• Experience and ability to problem solve including multiple priorities
• Experience and ability to negotiate and consensus seek across a matrixed organization
• Proficient in Microsoft Office, including Visio
• Demonstrated self-motivation and the ability to work independently to meet time sensitive business critical deliverables
• Demonstrated ability to work independently and as a team player

Preferred Qualifications:

• Experience with Health Insurance Underwriting and/or the pricing process 
• Experience with process improvement, workflow, benchmarking and/or evaluation of business processes
• Experience working within a defined development life cycle methodology including waterfall and Agile
• Experience with Stepwise and/or using sql to run queries. 
• Demonstrated understanding of industry patterns for application architecture and integration
• Demonstrated success in advocating and championing for business needs

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.