Clinical Director

Refresh Center, part of the Optum family of businesses is seeking a Clinical Director to join our team in Paragould, AR. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you’ll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We’re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be – helping patients access and navigate care anytime and anywhere. We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while Caring. Connecting. Growing together. 

As a Clinical Director you will offer mental, behavioral, and psychological therapy to patients using various treatment methods. These services can be provided individually or in groups, either virtually or in person. For those in Masters level and Licensed roles, responsibilities often include assessing mental health disorders and creating, reviewing, and implementing comprehensive treatment plans. 

As a Clinical Director you will also support patients and their families in changing behaviors and finding resources to improve their health and well-being. Additionally, you may educate the community and consult with staff and other healthcare professionals on strategies to help patients overcome health barriers.

Primary Responsibilities:

• Manage the overall performance of clinical staff, including cost, quality, and patient satisfaction
• Partner with integration teams to ensure successful practice onboarding and integration and appropriate resource allocation
• Provide leadership and coaching to clinical teammates, ensuring regular communication across the team and development to prepare for continued growth
• Handle all aspects of staffing and team management, fostering a high-performance work environment that values employees and promotes development and success
• Ensure appropriate strategies are implemented to achieve clinical quality and patient service experience measures
• Collaborate in developing annual budgets and review and analyze monthly financial performance to achieve yearly budget
• Follow through on critical goals and performance measures that advance organizational strategy and business plan
• Develop productivity and other performance projections for both budget and look-forward projections (P&L and KPI performance metrics)
• Liaise between operations and leadership to ensure providers’ needs are being successfully addressed to reinforce a culture of transparency and support
• Identify opportunities for improvement and drive change initiatives to completion to improve overall operations and financial outcomes

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master’s degree in psychology, social work, or a related counseling field 
• Licensed as an LCSW, LPC, or LCP (independently licensed) in state of practice

Preferred Qualifications:

• Experience working with computers for professional communication and medical documentation – Excel, Outlook, Athena RMS (or other EHRs)
• Proven ability to work both independently and collaboratively with equal effectiveness

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.