Sr Director, Communications, Employer and Individual – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.  

 

The Senior Director of Communications leverages communications expertise, business acumen and interpersonal skills to design and deliver internal communication programs that are integrated with the business strategies and objectives for UnitedHealthcare Employer & Individual (E&I). This position leads key projects to advance E&I business priorities through communications campaigns including executive (CEO) communications, message platform/narrative development, and editorial strategy. This position is part of the E&I communications team and leads a team of three communications professionals. This role reports to the vice president of communications for UnitedHealthcare E&I UnitedHealthcare Operations & Experience and the UnitedHealthcare Children’s Foundation.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities:

• Create and implement communications programs that drive E&I employee engagement and business results by clearly prioritizing messaging and inspiring employees to contribute their best toward our mission – to help people live healthier lives
• Develop and manage relationships and effectively interact with a range of stakeholders, including the CEO and other senior executives, to create and execute internal communications plans that advance business priorities
• Manage, coach and develop a team of internal communicators to support geographical markets, lines of business and functional areas including Local Markets, National Markets, Ancillary & Individual (A&I), and the People Team
• Lead content development for marque events including E&I Week, Annual Customer Forum, and UHG Investor Conference
• Oversee the communications strategy and execution for M&A activity
• Partner closely with UnitedHealthcare E&I senior People Team partners on projects related to organizational structure, change management and employee engagement in the ongoing development and articulation of key company story lines and messages that will resonate and strengthen E&I’s connection with employees, including all I&D initiatives.
• Participate actively in shared services and broader UHC and UHG Corporate Communications department meetings in addition to key meetings including investor conference and large customer meetings
• Align and govern communications across business segments and external communications to ensure consistency of best practices, and appropriate customization
• Serve as thought leader in aligning communications strategy with corporate mission and goals
• Lead our approach to two-way internal feedback channels, leveraging internal media as appropriate
• Build relationships with key stakeholders as needed and support internal peers’ relationships with their respective stakeholders
• Embody and promote UHG corporate values and ethics and demonstrate exemplary organizational skills and attention to detail

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• 10+ years of communications experience within a matrix organization
• 10 years of project management experience
• 10 years of professional writing and editing experience
• 4+ years of people management and leadership experience
• Internal communications experience
• Experience working with and consulting senior executives
• Integrated communications experience 
• Experience translating technical and scientific information into layman’s terms

 

Preferred Qualification:

• Combination of Corporate and Agency communications experience

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $147,300 to $282,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.