Director of Technology Portfolio Management

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter. 
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding teams. 

The  Director of Technology Portfolio Management oversees the planning, execution, and management of OPEN’s technology portfolio. This leadership role reports to VP Technology and ensures that all technology initiatives are aligned with OPEN Tech strategy and business goals, working with the OPEN Leadership team to optimize the portfolio and resources to meet strategic objectives, achieve maximum value and adhere to budget and time constraints. The Director will plan, monitor, and manage multiple initiatives while driving continuous improvement and alignment with technology roadmaps and team initiatives.
The role requires a strong understanding of portfolio management frameworks, strategic planning, stakeholder management, resource allocation and risk management.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny offices and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

1.Portfolio Strategy & Alignment:

•    Lead the development, execution and tracking of the OPEN strategy as aligned with OPEN Tech and business objectives (leveraging OKRs)
•    Work with OPEN Leadership team to evaluate, prioritize and manage OPEN Portfolio Roadmaps/ initiatives ensuring alignment with business goals, technology strategy and resource requirements.
•    Lead the identification, development, and implementation of portfolio management tools and methodologies, overseeing the continuous improvement of portfolio management processes and tools 
•    Define and implement governance frameworks for managing prioritization, resource allocation, and performance measurement.

2.Project and Program Leadership:

•    Direct and manage multiple technology and team initiatives, ensuring timely and within-budget delivery.
•    Develop a comprehensive roadmap for the technology portfolio, balancing short-term needs with long-term strategic goals.
•    Partner with the OPEN Leaders to track key metrics, portfolio statuses, and address potential risks.
•    Mentor and coach specific team members as needed across programs.

3.Governance & Process Management:

•    Establish and maintain governance frameworks, ensuring the consistent execution and reporting of portfolio performance.
•    Create portfolio management processes, including work intake, prioritization, resource allocation, and risk management.
•    Lead regular reviews with stakeholders to track progress, address risks, and make necessary adjustments to the portfolio.
•    Implement governance processes to ensure the consistent execution of projects, programs, and initiatives.
•    Develop and present portfolio performance reports, KPIs, and dashboards to senior leadership, ensuring transparency and data-driven decision-making.

4. Financial Oversight:

•    Manage the budget for the technology portfolio, ensuring that investments are within financial targets and provide optimal return on investment (ROI).
•    Work closely with finance teams to conduct cost-benefit analysis, monitor financial performance, and make adjustments based on business priorities.

5. Resource Allocation & Capacity Planning:

•    Work with OPEN Leaders to optimize resource allocation across the OPEN portfolio, balancing competing demands to ensure the timely delivery of key initiatives 
•    Collaborate with OPEN Leaders to forecast and manage the demand for resources, including personnel, technology, tools and capital.

6. Risk & Issue Management:

•    Proactively identify, assess, and mitigate risks across the technology portfolio.
•    Implement contingency plans and establish escalation processes for critical risks that could impact project delivery or performance.

7. Collaboration & Stakeholder Management:

•    Maintain clear communication and collaboration between OPEN leadership/ technology team, business partners, enterprise technology, finance, and other groups to ensure a cohesive portfolio management approach.

8. Performance Measurement & Reporting:

•    Track and report on the performance of the technology portfolio, including key metrics such as ROI, project progress, budget adherence, and resource utilization.
•    Create dashboards and reports to communicate portfolio performance to senior leadership and other key stakeholders.

9.Continuous Improvement & Innovation:

•    Drive continuous improvement in portfolio management practices, leveraging lessons learned and feedback to enhance processes.
•    Stay informed of emerging trends in portfolio management and technology to recommend innovative approaches for better portfolio optimization.

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

•    Bachelor’s degree in Information Technology, Business Administration, or a related field 
•    Extensive experience in technology portfolio management, technology strategy, or technology project management, with a track record of managing complex technology portfolios.
•    Proven experience in working with cross-functional teams and senior stakeholders to deliver technology initiatives.
•    Ability to balance strategic thinking with detailed execution, managing multiple priorities in a fast-paced environment.
•    Exceptional leadership, communication, and stakeholder management skills.
•    Strong financial management and budgeting skills
•    Experience with project/portfolio management methodologies/ software such as AHA, Rally, PPM or similar tools.

Preferred Certifications:

•    Project Management Professional (PMP)
•    Portfolio Management Professional (PfMP)

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.