Senior Director Technology

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

We need a senior leader to drive business value by enhancing member facing experiences and conversational AI, leading initiatives for call obviation and supporting workforce growth in India. This role, crucial for Consumer Engineering in India, involves strategy development, leading delivery, influencing tech innovation, and supporting availability and resilience of our digital systems.

Primary Responsibilities:

• Build and lead a team of engineers through hiring, coaching, mentoring, feedback and hands-on career development
• Drive and be accountable for technical delivery and work with your team on strategy and execution
• Facilitate collaboration with other engineers and product managers in solving exciting and challenging problems across the platform
• Advocate and advance modern, agile software development practices and help develop and evangelize great engineering and organizational practices
• Grow a healthy, collaborative engineering culture in line with the things we value
• Be an active member of the leadership team and collaborate with other leaders in the organization
• Grow the technical expertise of the team
• Lead, inspire, coach and mentor multiple product engineering teams
• Lead, architect, and design a highly available, internet scale applications
• Build trusting relationships with key business stakeholders to align/influence business and IT architecture
• Translate company business strategy into concrete solutions, own and operate them
• Drive organizational culture change and mindset shifts by articulating a compelling vision and effectively galvanizing change agents
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 12+ years of software engineering experience leading development teams
• Experience with cloud-native environments and ecosystems (AWS highly preferred)
• Systems Security experience beneficial
• Deep computer science fundamentals including Algorithms, Data Structures, and practical applications of these to build software systems
• Proven proponent of metrics & Engineering best practices, and demonstrable track record of addressing engineering efficiency bottlenecks
• Proven success in growing and managing geographically distributed teams using successful recruiting, employee development, and retention
• Proven advanced project planning and execution skills including estimating, scheduling, and executing on committed schedules

Preferred Qualifications:

• Advanced degree in technology, engineering, or science
• Experience with code contribution to the open-source community
• Proven exceptional communication skills and experience presenting to a C-level audience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.