Key Account Manager

Key Account Manager – Dublin or Letterkenny / Hybrid 

As a Fortune Global top 10 business, we’re one of the world’s leading healthcare companies. We have been supporting global healthcare systems from Ireland for 25 years, building a dynamic and diverse team of more than 2,000 talented individuals.

With a strong ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future. We are excited to introduce a new service line within the Optum network, focused on biosimilar commercialisation. This initiative represents a significant step forward in our commitment to delivering high-quality healthcare and pharma solutions. This role offers the unique opportunity to be at the forefront of something new, where your contributions will directly shape the future direction and success of the business. You’ll enjoy the benefits of working within a well-established company while also experiencing the excitement, agility, and innovation typically found in a new venture.

Optum is seeking a dynamic and motivated individual to fill the role of Key Account Manager. This role is for a new service line within the Optum network. As a Key Account Manager, you will be responsible for account management and relationship building across PBMs, pharmacies and other trade channels. You will develop and execute on key sales, marketing, and pricing strategies, expanding relationships with target customers to meet commercial objectives.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny and telecommuting from a home-based office in a hybrid work model. 

Primary Responsibilities:

•    Work with payers and PBMs to communicate product offerings and secure formulary positions for Optum’s biopharmaceutical products
•    Manage relationships with current pharmacy customers and develop opportunities with new target customers to achieve revenue target for assigned regions
•    Support development of value proposition and marketing materials to support business development opportunities
•    Gather and validate key trends and market dynamics prioritize unique account targets and opportunities
•    Analyze relevant market and customer specific data to influence pricing and rebate strategy for pharmacies, PBMS and distributors /wholesalers
•    Support Optum pricing team in providing price quotes and proposals to PBMs, pharmacies and distributors /wholesalers
•    Participate in contract negotiation and execution, evaluating contract agreements and documents for execution
•    Develop a sales and trade strategy to support provider access to buy-and-bill drugs
•    Monitor executed agreements to ensure compliance with the contract terms
•    Serve as the central point of contact for key national accounts
•    Develop a key account strategy and annual account plans based on Optum’s pharma portfolio, market insights and relationships across target accounts
•    Represent customers internally and collaborate with sales, marketing, customer service, and finance teams to provide a market-leading service level to our customers

Required Qualifications:

•    Proven previous professional pharmaceutical managed markets and key account management experience 
•    Proven track record of successfully managing and expanding key accounts
•    Strong analytical skills for assessing market dynamics, competitor activities, and trends in the pharma space including biosimilars
•    Ability to develop flexible channel strategies for product distribution and product pricing based on customer preferences
•    Understanding and experience in working in a compliant manner when interacting with U.S. and global healthcare professionals
•    Proven experience delivering verbal and written client-facing presentations and developing written content for executive summaries 
•    Possesses technical aptitude to comprehend and communicate clinical benefits for a product’s approved marketing label indications, as it relates to the effective and compliant promotion of Optum’s portfolio of products
•    Ability to apply knowledge of pharmaceutical and regulatory environment, including FDA regulations regarding the promotion of pharmaceutical and medical products
•    Excellent interpersonal and communication skills (oral and written); ability to participate in strategic discussions with customers and Optum’s management team
•    Excellent analytical and problem-solving skills, with the ability to make data-driven recommendations on customer pricing
•    Strong leadership and people management skills; ability to lead teams effectively and help set and achieve performance goals 
•    Demonstrated experience working with cross-functional teams including marketing, medical affairs, finance, compliance, supply chain and global operations

Preferred Qualifications:

•    Existing relationships with pharmacies, PBMs, drug wholesalers, specialty distributors and small and large provider practices 
•    Keen understanding of average sales price (ASP) calculations and impact on buy-and-bill practices for providers
•    Experience interpreting financial data and working cross-functionally within a matrix environment

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.