Senior Analyst, Eligibility and Issuance – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Positions in this function deliver high quality file implementations for our Optum Financial products and customers. This function works to create systems that work together in a cohesive manner, enforcing standards and consistent methods across Optum Financial.

They consult with clients, internal users, and technology specialists to define business processes and the information systems for supporting files. Individuals in this role will perform file analysis and serve as business liaisons to understand and refine business requirements.

Positions in this function conduct and manage outcomes of test files, production files as well as day-to-day operations needs to support client files. Tasks include researching, analyzing, reviewing, and communicating information for operational and business planning.

They support short and long term operational/strategic business activities by developing, enhancing and maintaining operational information and models. They also develop and implement effective/strategic business solutions through research and analysis of data and business processes.

Roles may support both current system improvements and maintenance along with new system development.

This is a complex, fast-paced, matrixed environment with a lot of moving parts. The challenge is in developing, enhancing, and maintaining operational information and models. You will be expected to interpret and analyze large data sets from multiple sources, using this information to construct a meaningful story and recommend solutions.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Communicate with clients and vendors around data file requirements and processes to set up file transfers
• Test data feed file formatting and transactional scenarios and work with partners to correct issues prior to implementing into production environment
• Identify root causes of production file processing failures and partner with clients and vendors to correct
• Perform analysis, forecasting, and trending using numerous, complex data sources
• Support short- and long-term operational and strategic business activities through recommending business solutions based on research and analysis of data and business processes

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience as Business, Technical or Data File Analyst
• Experience designing and documenting user flows, workflows, and business requirements to support application development
• Working knowledge of relational databases and database structures
• Proficient in Microsoft Office Suite (Excel, Access, PowerPoint, etc.)
• Proven excellent verbal and written communication skills
• Proven excellent organizational and time management skills
• Proven ability to improvise solutions in unique situations based on organizational goals and understanding of impact of business processes

Preferred Qualifications:

• Experience with project management methodology (requirements, design, development, test and implementation)
• Proficient in SQL

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New York, New Jersey, Rhode Island, Washington or Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.