Senior Manager Software Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Partner with Business, Technical and Strategic Product to make and meet project commitments in an agile framework; rapidly delivering value to our customers via technology solutions
• Build teams and leaders to successfully deliver software and business value
• Champion the usage of modern agile tools, processes, best practices, training, tiger teams, etc.
• Understand and contribute to long term (1+ year) strategy/direction
• Advance leaders to leadership positions
• Accountable for teams’ adoption of Optum engineering culture
• Review & allocate appropriate monetary rewards
• Maintain and leverage a personal network within the org for solving business problems and personal growth
• Create and champion recommendations, plans, and projects to drive the organization towards success in deploying technology to meet its business goals
• Influence appropriate leaders of partners and dependency teams to drive success
• Distill and communicate essential information concisely to leadership
• Lead leaders to deliver operational excellence and continue to raise the bar
• Champion and drive automation expectations, goals and prioritization
• Develop an organization with a culture of modern best practices for security and privacy
• Continuous improvement for alerts, monitors and telemetry
• Accountable for teams who design and develop resilient, reliable, scalable and self-healing solutions to meet and exceed customer requirements
• Partner with US Delivery leaders to manage budgets, resources, forecasting, etc.
• Communicate clearly and effectively in oral and written forms, and be able to present and demonstrate work to technical and non-technical stakeholders
• Manage staff, drive excellence in recruiting, interviewing and team onboarding
• Mentor all members of the engineering leadership team to develop and perform as highly as possible
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

What you are like:

• Have a great, positive attitude
• A natural leader – someone people are easily convinced to follow and emulate
• Never blocked. You find a way!
• You take extreme ownership and pride in your work
• Care deeply about team culture and actively influence a positive culture 
• Will automate something so you don’t have to do it twice
• You build everything “as code”: Infrastructure, pipeline, testing, monitoring, etc.
• Never stop learning

Required Qualifications:

• 10+ years of experience with languages such as Java, C# or Python as an engineer
• 2+ years of production operational support
• 2+ years writing unit or integration tests
• 1+ years of production experience with cloud technologies like Azure
• Experience working with teams that leveraged two or more of the following: continuous integration / continuous delivery tools, REST API development, serverless architecture, containerization, IaC, public / private cloud, web applications, web services, application observability and/or messaging / stream architecture
• IT leadership experience
• Deep agile development experience; solid understanding of DevOps mindset
• Solid understanding of software engineering and processes: design patterns, algorithms, data structures, schemas and queries, system design, unit testing, code reviews, agile, and dev-ops

Preferred Qualifications:

• Experience with technologies such as: HTML/Javascript, TestCafe, NodeJS, Git, JEST or SOA
• Development experience in .NET CORE, Containers, Cloud, Kubernetes, React, Message Queues
• Knowledge of instrumenting apps with cloud telemetry (like Azure App Insights), and creating effective alarms and dashboards
• Knowledge of log indexing tools (e.g. ELK stack, Datadog, Splunk, Sumologic)
• Knowledge of SRE principles (error budgets, alarming practices, etc)
• Healthcare domain background

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.