Technical Engineer

Technical Engineer – Dublin, Hybrid

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.

As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive.

As a Technical Engineer you will be working with a project team of technical and clinical experts to implement radiology PACS and 3rd party software solutions for our healthcare customers.  The Technical Engineer is essential for ensuring all technical aspects of the project including the building, configuring, installing and upgrading our software solutions. In addition to having impact on a great team, you’ll also discover the career opportunities you’d expect from an industry leader.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities of the Technical Engineer: 

• Deploying and configuring all purchased products and solutions
• Performing software and hardware installation and/or upgrade, system configuration, quality testing, and documentation according to defined processes
• Responsible for onsite asset review included as part of the implementation and transition to the Support group
• Responsible for all parts issued for builds which include counting, recording, exchange, replacement, report shortages and filing RMA reports
• Perform Final Quality Assurance for finished systems as assigned in accordance to the quality system
• Customer Training on solutions as needed
• Mentoring and Training internal personnel
• Evaluate and drives development of standardized processes and training materials across the team
• Resolve technical problems, analyze, and evaluate issues that may occur during implementation
• Analyzes and creates system installation architecture and configurations
• Work closely with customers to benchmark, design, plan and implement optimal solutions
• Be a technical lead for larger and complex projects
• Ongoing relationship with Product management with respect to technical product development and vision
• Support management with strategic initiatives
• Support sales process with technical details during contracting phase

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications of the Technical Engineer:

• Very strong knowledge of databases (SQL & Oracle)
• Strong knowledge of Windows Servers, Active Directory, IIS, Networking, and VMWare.
• Experience with DICOM/HL7 a strong asset.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.

 
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