Real Estate Portfolio Operations Regional Manager, West – Remote

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

The Real Estate Portfolio Operations Regional Manager will serve as a real estate client relationship manager supporting UHG facilities, which include office, clinical and other healthcare (patient facing) assets.  This role will focus on supporting day to day operations and coordination with local site and market level operations customers.  Across 500 locations, this role will ensure client satisfaction against delivery of facility management services (150K+ work orders annually) and small project execution (300 projects and $50M+ in capital/expense projects annually).  This role will interface with occupants of properties and develop relationships to bolster overall support by the Real Estate team.   This role ensures performance and execution of real estate outcomes and standards.  This role supports programmatic, cross-enterprise strategies on asset management, compliance, etc. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Establish trusted advisor relationships with local and market clinic care delivery leadership
• Serve as a consultant and primary contact for operations and small project execution
• Financial management of the portfolio, specifically on operating expenses and small project capital
• Facilitate business approvals on discretionary expenses and small capital project
• Quality assurance and performance management oversight of FM and small projects
• Management of the communications channel between local/sub-regional leaders, UHG Real Estate and service providers
• Effectively communicate the financial impact of Real Estate decisions in business terms
• Collaborate effectively with Real Estate Partners and assigned business and finance leaders
• Facilitate issue resolution to enable a high credibility factor between business, UHG Real Estate and service providers
• Establish solid understanding of managed clinic portfolio, infrastructure, capital plan and overall site strategy
• Set meeting agendas and successfully support fact-based decision process
• Support real estate change management efforts within customer business units

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of work experience in Facilities Management, Property Management, Project Management, or general real estate within healthcare
• Financial and budget management experience
• Proven ability to work in a fast-paced environment
• Proven ability to interact and communicate with a variety of levels within a large, matrixed organization
• Proven flexible in creative thinking and problem-solving ability
• Demonstrated ability to use critical thinking and provide fact-based decisioning support
• Demonstrated organizational and time management skills

Preferred Qualifications:

• Healthcare real estate experience in clinical and/or other patient facing facility environments
• Experience in a role which required knowledge of the environment of care and understanding of the dynamics of the patient and provider experience within a healthcare facilities setting

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.