Scrum Master

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

• Remove blockers and impediments for team and Product, demonstrates accountability and ownership for resolving impediments and blockers (Identify, plan, resolve)
• Accountable for quality of backlog and value delivery 
• Leader for team; can identify gaps in delivery process and solve for them
• Coaches teams on lean agile principles and technical best practices for enhanced value delivery
• Coaches and supports team and stakeholders on Agile best practices and principles, helping them to understand their roles and responsibilities within the Scrum framework
• Tracks and manages sprint and release readiness; maintains feature and user story data quality; ensures transparency and visibility on development process
• Facilitates and ensures team participation in scrum events (Sprint planning, Daily Scrum, Retrospective, Sprint review, Backlog Refinement)
• Promotes health of the team by creating positive and sustainable pace of delivery 
• Develops an understanding of the Product and ensures team has understanding of Product
• Facilitates frequent trainings and workshops for team and broader organization
• Creates relationships with the broader organization beyond scrum teams, building relationships with engineering, product and business partners
• Active participant in the scrum master team
• Track project progress and assess risk
• Partner with stakeholders to ensure proper strategy, plan, alignment, integration and visibility
• Foster a team collaborative environment that tears down silos between groups – act in a single voice
• Maintain solid collaborative relationships with stakeholders
• Develop, coach, and mentor team members to advance their skills and career
• Be a change agent and foster a “learn by doing” environment
• Proven track record of leading complex projects
• Ability to lead and influence large teams
• Understanding of backlog tracking, burndown metrics, velocity, and task definition
• Ability to communicate technology matters to business partners, senior executives, and strategic partners
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 5+ years of lean agile experience
• Certified Scrum Master or equivalent Agile certification
• Experience with Agile development
• Proven excellent communication, collaboration, team building and relationship building skills
• Capable of gaining support for initiatives through influence and use of business rationale
• Proven ability to remove blockers and impediments (Identify, plan, resolve)
• Proven ability to coach individuals and teams on enhanced value delivery
• Ability to motivate and lead a team in a fast-paced environment
• Solid facilitation and presentation skills
• Proven excellent verbal and written communication skills

Preferred Qualifications:

• Facilitation certification
• Advanced Agile certifications
• Technical background or experience in software development
• Proficiency in CA Agile and AHA

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.