Software Engineer – Dynatrace, Splunk

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps.

These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways.

Primary Responsibilities:

• Skill to support application, and fix issues quickly. solid skills to drive and resolve issues in war-rooms (P1/P2 critical issues).
• Prepare test planning & setup test data for break fixes. Execute test planning based on the fix requirements
• Ensuring timely deliveries for all assigned tasks
• Participation in Design reviews, Test Case reviews, and Production Support readiness reviews for new releases
• Support Prod and Release phases of the project via defect analysis, change maintenance, etc.
• Adhere to all quality requirements
• Should be able to work independently. Adhere to all quality requirements
• Should be able to work independently
• Significant exposure on Monitoring tools Dynatrace, Splunk or any observability tools
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• B.E/MCA/B.Tech / MTECH /MS Graduation (Minimum 16 years of formal education, Correspondence courses are not relevant)
• 1+ years of experience on Dynatarce, Splunk, Azure Basis
• Good experience on using Support metrics
• Good Knowledge on Agile practices
• Solid knowledge on Business service now ticket resolution
• Ability to identify system changes and verify that technical system specifications meet the business requirements
• Good communication and presentation skills, good attitude and self-motivated
• Solid problem solving, analytical kills
• Good communication and presentation skills
• Good attitude and self-motivated
• Adaptable to work in Evening SHIFT (11:30 am – 8.30 pm or 2:30 PM – 12AM)

Preferred Qualifications:

• Any knowledge on health care industry
• Knowledge on discussions with client onboarding tasks

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.