Supervisor, Senior Center Operations – Harlingen, TX

Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

Positions in this function directs, supervises, and coordinates staff and activities at assigned senior center to ensure the delivery of quality patient service. This position ensures staff complies with all regulatory initiatives and policies and procedures and works with senior management to support effective center operations. 

Primary Responsibilities:

• Directs, supervises, and manages all functions and activities of the Senior Center, including systems, policies and procedures, human resources, support services, etc.
• Plans, organizes, and administers a community recreation program for Senior adults, including physical activities, health activities, human services, and special interest classes and programs
• Coordinates staff work activities and monthly schedules in a timely manner
• Center monthly calendar is in place ahead of time for seniors to review and sign up
• Selects, trains, motivates, and schedules Senior Center Staff and volunteers
• Ensures that space, supplies, assistance are provided and maintained appropriately for senior members and volunteers
• Promotes the provision of cost-effective high-quality member services to visitors, members, and volunteers
• Represents the Senior Center at public and professional meetings and conferences. Maintains professional affiliations and enhances professional development to keep pace with trends in Senior related activities
• Evaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staff under the direction of the Regional Manager
• Maintains senior member data base(s) effectively. Produces monthly reports to show membership statistics
• Performs other related duties which may be inclusive, but not listed in position job description
• Performs all other related duties as assigned

The information listed above is not comprehensive of all duties/responsibilities performed.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice) 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of fitness center operations, senior center operations, community center operations or healthcare operations experience, including 1+ years of supervisory experience
• Knowledge of organization policies, procedures, and ability to apply principles to solve everyday problems in a variety of situations
• Knowledge of fiscal management and human resource management techniques
• Knowledge of office management techniques and practices
• Working knowledge of Microsoft Office applications, including Excel
• Computer literacy

Preferred Qualifications:

• 5+ years of fitness center operations or senior center operations, including 3+ years of supervisory experience
• Proven skill in gathering, analyzing, and evaluating data
• Proven skill in written and verbal communication
• Proven ability to exercise initiative, problem solving, decision-making
• Proven ability to establish priorities and coordinate work activities
• Proven affective communication and customer service skills

Physical & Mental Requirements:

• Ability to lift to 100 pounds
• Ability to push or pull heavy objects using up to 300 pounds of force
• Ability to sit for extended periods of time
• Ability to stand for extended periods of time
• Ability to use fine motor skills to operate office equipment and/or machinery
• Ability to properly drive and operate a company vehicle
• Ability to receive and comprehend instructions verbally and/or in writing

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.