Medical Assistant MA, Bristol Internal Medicine

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. 

ProHealth Physicians is a physician-led medical group with 85 practice locations throughout Connecticut serving more than 10% of the state’s residents. We empower physicians and advanced clinicians to better serve patients through enhanced care processes in support of improved patient outcomes. Formed in 1997, ProHealth Physicians has grown to include more than 350 primary care and specialty clinicians and offers select specialty and diagnostic/therapeutic services. 

• Location: 625 Clark Avenue Bristol, CT 06010
• Department: Primary Care / Internal Medicine
• Hours: 40 hours/weekly, full time. Monday through Friday, hours ranging between 7:30 AM – 5:00 PM

The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving, and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.

Primary Responsibilities:

• Performs EKGs and other office testing
• Performs quality control checks on equipment
• Rooms patients according to policy and procedures, prepares patient for examination
• Records patient care documentation in the medical record accurately and in a timely manner
• Coordinates patient care as directed by physicians, company standards and policies
• Respects patient confidentiality at all times and treats patients with courtesy and respect
• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
• Practices standard infection control precautions
• Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
• Carries out standing orders consistent with ProHealth’ s policies and procedures
• Schedules tests, treatments and follow-up visits on behalf of patients
• In advance of the visit, perform Pre-visit Preparation to confirm that all needed information is available
• Informs new and existing patients/families about how to access information about their healthcare team
• Delivers quality customer service
• Ensures all policy and procedures are followed including infection control, patient confidentiality and privacy
• Actively participate in regular team meetings and quality improvement activities
• Conducting outreach to patients identified on monthly clinical performance reports
• Provide effective communication with all patients
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate from an accredited MA program
• Medical Assistant Certification – CMA or RMA, or or ability to obtain within 120 days from hire

Preferred Qualifications:

• 1+ years experience working as a medical assistant
• Experience working with an electronic health record (Allscripts/EPIC)
• Phlebotomy experience

Physical & Mental Requirements:

• Ability to lift, push or pull >35 lbs. with assistance
• Ability to stand for extended periods of time
• Ability to use fine motor skills to operate equipment and / or machinery
• Ability to receive and comprehend instructions verbally and / or in writing
• Ability to use logical reasoning for simple and complex problem solving
• Occasionally requires exposure to communicable diseases or bodily fluids
• Ability to discriminate shades of color when reading dipstick

Connecticut Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment