Associate I O Engineer – Field Based in Minneapolis, MN

Requisition Number: 2261931
Job Category: Technology
Primary Location: Minneapolis, MN, US
(Remote considered)

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Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

As a member of the larger IT Infrastructure team, provide technical support for system-wide voice and data networks. This position requires knowledge of multiple systems including network routers, switches and circuits, as well as voice and contact center systems and applications. Will provide service that requires an understanding of the customers technical and business environment. Will include on-call rotation requiring work outside regular business hours. Partner with teams across IT to develop integrated solutions.

If you reside near Minneapolis, MN, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Principle Responsibilities:

  • System administration and documentation
  • Work primarily on site at hospital and clinic locations
  • Install, maintain and support data and voice network hardware, UPS’s and power management systems, and related applications
  • Document supported network and telecommunications systems following defined documentation standards
  • Attend project meetings and work with vendors as needed
  • Work across IT to develop integrated solutions for customer needs
  • Diagnose and resolve customer issues
  • Proactively identify customer issues with familiarity to their technical and business environment
  • Provide on-call support which may result in working outside of regular business hours
  • Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

  • High School Diploma / GED (or higher)
  • 2+ years of experience supporting network infrastructure and technology
  • Ability to work on call
  • Ability to work outside of standard daytime hours as the business requires
  • Ability to travel to Allina sites in the Twin Cities and outstate areas as needed

Preferred Qualifications

  • Bachelor’s Degree in Computer Science, Information Systems or related field
  • Cisco technical certification preferred upon hire
  • Cisco platforms: Cisco Catalyst 9300, 9400, 9500 switches. Cisco Nexus switches, 4000 and 8000 series routers

Physical Demands

  • Lifting weight up to 50 pounds occasionally, up to 10 pounds frequently

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

   

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

   

   

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

   

   

#RPO #YELLOW

Additional Job Detail Information

Requisition Number 2261931

Business Segment Optum

Employee Status Regular

Job Level Individual Contributor

Travel Yes, 75 % of the Time

Country: US

Overtime Status Exempt

Schedule Full-time

Shift Day Job

Telecommuter Position Yes

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