Scrum Lead

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Acting as a Scrum Master for one or more Agile teams
• Establish team level cadence and drive team level events in alignment with Program level cadences established; Provide leadership, direction and coaching to the team to encourage adoption of good agile practices
• Provide agile practice leadership and education to the organization, technology delivery capabilities for the enablement of scrum teams and product owners, to ensure successful delivery of continuous business value
• Influence leadership and management teams within our delivery practices, including business and other supporting functional areas which engage with technology teams on agile principles, practices, and tools
• Encourage and facilitate cross-team coordination and collaboration
• Facilitate management of the Scrum Team’s dependencies between the program team and third parties
• Maintain metrics that provide visibility to stakeholders on team-level progress and quality
• Drive release management for the agile teams
• As needed provide Project Management support for Business Partner project for which technology services are provided by enterprise and/or external teams
• Lead projects by collaboration with enterprise and/or external teams, coordinating execution and delivery, and reporting on accomplishments and progress
• Drive adoption of the new delivery model and agile practices across the enterprise
• Demonstrate thought leadership by engaging with enterprise through speaking, learning forums, blogging, etc.
• Works with less structured, more complex issues
• Serves as a resource to others
• Be a change agent and foster a “learn by doing” environment
• Help teams develop and implement practices and metrics that track effective and efficient delivery for continuous improvement
• Foster a culture of continuous improvement through mentoring, feedback, and metrics
• Analyzes and investigates
• Provides explanations and interpretations within area of expertise
• Export data as needed for the application
• Work with business partners to create and refine requirements
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduation or Full time and Equivalent experience
• 4+ years of IT/business solutions experience using Agile practices to develop software solutions
• 4+ years of demonstrated solid understanding of Agile software development methodologies, values, and procedures
• 3+ years of Scrum Master experience with distributed teams
• Experience in implementing agile practice in globally distributed team
• Experience in Agile tools Rally and Jira tools or any other agile tools
• Experience with the implementation and execution of Scrum in an environment where individuals are unfamiliar with the methodology
• Progressive experience in business roles where change management is a vital component, including people, process, and technology change
• Proven ability to coach and mentor agile teams and drive agile transformation
• Proven ability to provide guidance during Ideation, MVP, and Capability grooming, and Feature roadmap grooming
• Proven ability to identify opportunity for improvement, able to promote culture of continuous improvement
• Proven ability to mentor agile teams on agile practices (processes, tools, artifacts and ceremonies), assisting the team to self-organize, leading the team towards a path of continuous improvement
• Proven excellent communication, both written and verbal skills
• Proven excellent communication, interpersonal, organizational and team building skills, business judgment, and proven expertise in directing the efforts of a technical staff
• Proven excellent active meeting facilitation and negotiation skills
• Proven solid project management skills and solid ability to multi-task and manage resources in a cross-functional environment
• Proven solid quantitative, analytical and management skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.