Senior Technical Project Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Functioning as technical expert with a fluency in development concepts and modern development practices with ability to balance deep subject matter expertise in the product, business use cases and solid technical aptitude
  
• Delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs
  
• Cross-functional stakeholder management to include but not limited to design, engineering, scrum teams, business leaders, etc.
  
• Prioritize requirements and feedback across multiple enterprise stakeholders + constituents via an adaptive / responsive backlog management strategy
• Help balance and rationalize prioritization of self service capabilities, platform lifecycle activities and upgrades with new features and functionality
  
• Navigate and influence multiple cross-functional teams in a complex, matrixed work environment
  
• Influence innovation across technology, operations, business and communications teams to ensure aligned; cohesive progress
  
• Identify business challenges and opportunities for improvement using data analytics, as well as customer/colleague feedback and pain points
  
• Service as the product champion and apply deep expertise to credibly represent, manage, and engage with business stakeholders
  
• Provides leadership to and is accountable for the performance of managers and/or senior level professional staff
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate degree in applicable area of expertise or equivalent experience
  
• 12+ years of experience in product management, experience as a Project Manager or similar role, with a track record of successful product launches
• 10+ years of experience in technology
  
• 6+ years dedicated to implementing and integrating technology solutions, spanning data engineering, cloud solutions, system integration, solution design, development/configuration, and deployment
  
• 4+ years in technical roles at an architect or senior engineer level
  
• 4+ years specializing in enterprise services that provide top-tier experiences, with a solid emphasis on non-functional requirements 
• Experience with agile development methodologies, such as Scrum or Kanban
  
• Familiarity with project management tools, such as JIRA or Trello
  
• Familiarity with industry-standard patterns, practices, and technologies, especially streaming and containerization
  
• Solid technical background, with a deep understanding of software development processes and methodologies. Possess an in-depth understanding of lean product management best practices and frameworks
  
• A history of effectively communicating solutions and patterns to a geographically diverse workforce, including senior leaders and various resource groups
  
• Demonstrated skill in facilitating and leading solution design, architecture, and delivery planning activities across multidisciplinary teams
  
• Proven ability to navigate complex business problems and solution options involving multiple domains and technologies
  
• Proven excellent leadership and communication skills, with the ability to influence and collaborate with cross-functional teams
  
• Proven solid analytical and problem-solving skills, with a data-driven approach to decision-making
  
• Proven solid business acumen, with the ability to align product strategy with overall business goals
  
• Proven solid customer focus, with the ability to gather and understand customer needs

Preferred Qualifications:

• Experience working in Healthcare on the Provider side supporting patient journeys
  
• Experience in Healthcare domain and specifically Medicare & Retirement 
  
• Professional experience in architecting and managing solutions on both private and public cloud platforms
  
• Knowledge of Security, Privacy, and regulations pertaining to PHI, PII, or similar concerns 
• A track record of driving alignment within large, complex, matrixed organizations

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.