Senior Manager Digital Product

• Product Storytelling and Vision Articulation: Clearly articulate the product vision and roadmaps, identifying synergies and connection points between business objectives and product delivery, as well as the value created
• Stakeholder Partnership: Collaborate with enterprise stakeholders in the US and India to align consumer experience and business objectives.
• Requirements and Feature Definition: Drive requirements and feature definition for new capabilities within the journey.
• Iterative Integration: Articulate and execute an iterative approach to delivering integration for a business line.
• Influence and Decision Making: Influence direction setting, facilitate decision making, and resolve conflicts; use an awareness and understanding of the enterprise and its culture to partner with stakeholders, promote and support product vision and goals, and achieve consensus on strategies, requirements, and roadmaps
• Innovation and Feasibility: Challenge current thinking, balancing innovation with feasibility, usability, and scalability
• Collaboration with Technical Teams: Work with technical product managers, engineering, agile practitioners, and agile teams from initiation through execution
• Risk Identification and Mitigation: Identify potential risks with product builds and integrations, proactively developing mitigation plans; assist in removing obstacles, resolve conflicts, and ensure alignment with stakeholders
• Technical Communication: Accurately translate technical terms and concepts for non-technical stakeholders; effectively represent technical challenges and opportunities to external and internal stakeholders; leverage insights to adjust timelines and resource allocation
• Product Advocacy: Understand and advocate for the journey product suite with technical, business, operations, financial, and executive stakeholders, as applicable
• Cross-Functional Collaboration: Effectively collaborate with design, usability, engineering, architecture, consumer research, and analytics teams based in India and US
• Accountability and Performance Standards: Hold yourself accountable for meeting high-performance standards that drive key measurable results\
• KPI Definition and Tracking: Define and track key performance indicators (KPIs) to measure the success of digital products, iterating based on data-driven insights
• Market Research and Competitive Analysis: Initiate market research and competitive analysis to identify market trends, customer needs, and opportunities for product differentiation
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• Undergraduate degree or equivalent experience
• 10+ years of experience as a digital product/program lead with proven track record of successfully delivering digital products or services that meet customer needs and business objectives
• 5+ years digital experience aligned with consumer facing product and experience delivery within Healthcare, Retail or Insurance industry
• 5+ years of proven experience as forward-thinking leader regarding member/customer preferences management platforms and/or customer relationship management models
• Experience and deep understanding of Agile methodology, team structure and product management best practices
• Experience working in a fast-paced, matrixed, and dynamic environment; ability to adapt quickly to changing priorities and business needs
• Proficiency in MS Office, Aha, Rally, Figma, Adobe Analytics
• Proven impactful communication and interpersonal skills, with the ability to collaborate effectively with leadership, cross-functional teams and influence stakeholders at all levels of the organization
• Proven pronounced strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies

Preferred Qualifications:

• Demonstrated finesse in working through complex and difficult topics; facilitates resolutions and makes decisions
• Demonstrated relationship/consulting skills across geographies to work across LOBs and functions to recommend appropriate actions
• Demonstrated ability to work independently through each stage of the product lifecycle, building proficiency in developing and executing strategies
• Demonstrated ability to think on feet and adapt quickly
• Overall understanding of technologies used in the product.
• Advanced Degree- Management, product management, engineering

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.