Associate Technical Project Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

In this role, we are seeking an Executive Assistant with exceptional communication, proactive planning and thorough organization skills. In this position, you will support the Optum Global Advantage President, while enjoying long-term career growth opportunities in a fast-paced, positive and collaborative team environment.

This position requires outstanding skills in the areas of relationship building, communication, and partnering closely with other leaders’ assistants, as well as with professionals at all levels in the organization. This role requires a proactive and resourceful individual with solid organizational skills, the ability to handle sensitive information with discretion, and a capacity to manage multiple priorities in a fast-past, dynamic environment.

Primary Responsibilities:

• Provide day-to-day administrative support with proven attention to detail and sound judgement in a timely manner consistent with the highest level of performance and professionalism
• Effectively communicate with C-suite executives, their executive assistants and colleagues while building effective relationships and operating as a team player
• Management of the executive’s calendar and meeting scheduling, exercising judgement to ensure conflicts are prioritized effectively
• Be a workflow manager by knowing when deliverables are due and deadlines are met
• Proactively reach out to colleagues across the organization to obtain necessary information and materials
• Plan onsite and offsite meetings with internal and external stakeholder, and manage logistics, including schedules/agendas, addressing technology requirements, virtual meeting links, meeting materials, catering, etc.
• Monitor mail, email and identify urgent requests
• Handle sensitive and confidential information with the utmost of discretion
• Answer incoming requests for information; build knowledge base to be able to share answers or make the appropriate connections elsewhere
• Maintain a high level of organization and attention to detail
• Work independently, take initiative, anticipate needs and problem solve proactively
• Coordinate domestic and international travel, prepare detailed travel itineraries and process expense reports
• Create a welcoming environment for guests and employees
• Assist in addressing general policy and procedure issues
• Contribute to ad-hoc projects as needed
• Provide occasional support to other members of the executive team as needed
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree
• 5+ years of experience as an administrative professional supporting C-Suite level executives including managing:
  • Multiple tasks/calendars for leadership
  • Travel arrangements and creating and submitting expense reports
  • Meetings and events
  • Office documentation and supplies
  • Confidential and sensitive information per policies
• 5+ years of experience with Microsoft suite of applications (Outlook, Word, Excel, PowerPoint, Teams)
• Experience successfully collaborating with peers and colleagues in a team environment
• Demonstrated growth mindset – wants to learn new things, curious about the business, flexible/agile as things change regularly
• Proven accountable – owns his/her work and feels accountable for delivering high-quality results
• Proven proactive – thinks in advance about what needs to be done and takes initiative
• Proven solid written and verbal communication, convey messages with accurately and diplomatically
• Proven detail-oriented with a solid self-starter mentality
• Proven solid emotional intelligence
• Demonstrate tactical and strategic thinking
• Demonstrated willingness to learn about technology and the organization

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.