Employer Installation and Premium Billing Representative – Las Vegas, NV
$1.500 Sign-On Bonus for External Candidates
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Employer Installation and Premium Billing Representatives perform the installation and structure build of assigned accounts, including, installation of membership enrollment. Representatives update premium rates and generate monthly premium invoices. Responsibilities also include preparation of discrepancy reports, review and reconciliation of monthly premium invoice statements, ongoing account maintenance and providing customer service to internal/external clients.
This position is full-time, Monday – Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm PST. It may be necessary, given the business need, to work occasional overtime or weekends.
We offer up to 8-12 weeks of paid training. The hours of training are Monday – Friday, 8:00am – 5:00pm PST. Training will be conducted onsite.
Primary Responsibilities:
- New Client Installation and maintenance: determination of structure, data entry into applicable eligibility system.
- Review rates from the Underwriting, Sales and Implementation departments to ensure accuracy when entering data into required systems.
- Research and resolution of discrepancies with premium billing invoices, membership enrollment and/or structure set-up.
- Review and monitor account balances, identify discrepancies by focusing on decreasing aging of the outstanding dollars, increasing cash.
- Work with internal Sales Partners and external clients/brokers for timely collections of monthly premiums.
- Regularly communicate and educate clients on available payment options, billing information, payment addresses, invoice due dates and address any other questions that arise.
- Build and maintain productive customer relations applying our culture values (Integrity, compassion, relationships, innovation, and performance).
- Utilize electronic file reports to update membership enrollment and eligibility information manually for rejected items.
- Collaboration with internal and external partners for implementation, enrollment.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED or equivalent work experience
- Must be 18 years of age OR older
- 1+ years of data entry experience
- Experience utilizing Microsoft Outlook (creating rules and using calendar)
- Experience utilizing Microsoft Word (creating, editing, and saving documents)
- Experience utilizing Microsoft Excel (creating, editing, and saving spreadsheets)
- Experience in billing, or collections, or accounting, or bookkeeping, or cash handling
- Reside within commutable distance to 2716 N Tenaya Way, Las Vegas, NV 89128
- Ability to work full-time, Monday – Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm PST. It may be necessary, given the business need, to work occasional overtime or weekends
Preferred Qualifications:
- Experience in Accounting or Bookkeeping
- Experience with Siebel program
- Bilingual Fluency in Spanish and English
- Experience in a health insurance operations environment
- Experience with Facets platform and 834 membership files
The hourly range for this role is $23.50 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Additional Job Detail Information
Requisition Number 1043484
Employee Status Regular
Job Level Individual Contributor
Travel No
Country: US
Overtime Status Non-exempt
Schedule Full-time
Shift Day Job
Telecommuter Position No
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