Senior Analytics Solutions Advisor

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the role:

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter. 
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding teams. 

The primary responsibility of the Senior Analytic Solutions Advisor is to cultivate analytic solutions for Payment Integrity Decision Intelligence (PIDI) Analytics deployment in partnership with OPI Operations, Product, Technology, and Client partners at Optum Insight. A role is available to support the prepay Data Mining product (CCM) for the Non-Clinical business. By fostering strong internal partnerships within PIDI and gaining a thorough understanding of stakeholders’ capabilities, strategies, and financial and operational goals, the Senior Analytic Solutions Advisor helps PIDI Analytics develop and execute on strategy while aligning to key business objectives. The role plays a vital part in initiating and implementing innovative analytic solutions to achieve strategic goals, and in advocating the business to adopt analytic products and services to realize their true value in terms of savings, efficiency, and knowledge.

The Senior Analytic Solutions Advisor will act as an ambassador for the PIDI strategy and help clarify business needs, understanding problem statements and developing solutions. The Advisor will effectively position PIDI POD delivery groups to address the key priorities of business partners’ and clients’ objectives. An understanding of internal capabilities such as Data Science, Core Analytics, Infrastructure/Engineering, as well as a technical knowledge of analytic specifics and ability to form strong partnerships is required. The Advisor will also work with delivery leads and a support team to manage the roadmap of analytics projects, ensuring that business objectives and strategies are planned and met.

The Senior Analytic Solutions Advisor will stay abreast of analytics developments in the enterprise and industry and communicate as needed. In addition, when appropriate, the Advisor will help coordinate implementation of programs and solutions, collaborate across the enterprise on new product offerings, assist with quality and performance management and guide a stakeholder communication strategy.  

The role requires a resilient and resourceful individual, capable of managing ambiguity and uncertainty while being comfortable positioning themselves to lead on initiatives and take on challenges. A problem-solving mindset is essential.  

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office.

   Primary Responsibilities:  

• Partner with the business and analytic teams to develop/implement/maintain an analytics strategy to achieve business goals. 
• Establish strong matrixed relationships with internal and external stakeholders to define, align, and execute on analytic solutions to support new Payment Integrity savings and benefits.  
• Provide oversight of complex analytic initiatives, providing timely and meaningful client updates 
• Identify and research key industry, company and operations issues and provide insight to the teams 
• Develop and maintain the analytic roadmap for the assigned area, keep aligned with full portfolio 
• Provide industry insight and thought leadership to business and analytics teams to assist the team to achieve business and analytics goals offerings  
• Engage with innovation and growth teams to execute programs with analytics aspects 
• Develop executive analytic presentations / materials, coordinate complex analytic requests, and support the analytic planning process to drive performance 
• Act quickly to seize opportunities to leverage analytic services in innovative and new ways that drive broader and deeper value for our clients 
• Create programs which provide awareness and understanding of our advanced analytic services and how they compare to industry best practices 
• Develop streamlined path to escalate and resolve analytic process and complex performance issues 
• Participate in demonstrations and sales presentations as needed 
• Leverage analytics to identify quality issues and drive to solutions 
• Diagnose opportunities for, and promote process reengineering, automation, quality, and efficiency endeavors  

The successful candidate will be a data-oriented Payment Integrity analytics professional with proven experience driving and communicating analytic solutions targeted toward growth. Those best suited for this position have strong Payment Integrity, analytic, communication and relationship-building skills, with a problem-solving mindset and an innovative approach. The role requires the ability to discuss and manage analytic deliverables at a rapid pace in a highly matrixed environment. This position requires a leader who is passionate about delivering maximum value from Optum’s PIDI Analytics through the collaboration with matrix partners and clients. 

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

 

Required Qualifications:  

• Experience with analytics and data science organization or role 
• Experience working in a matrixed and high change environment handling tight deadlines 
• Problem solving mindset. Ability to identify the root cause of an issue, break it down into smaller components, and develop a clear and effective solution.  
• Ability to assess operational challenges and identify technical and analytical solutions to the problems 
• Ability to translate complex analytic results into meaningful insight for maximum customer impact and influence 
• Self-managed, self-starter, able to work in rapidly changing environment 
• Strong influencing and negotiation skills 
• Ability to establish credibility and build relationships at all levels  
• Highly collaborative and consultative style with ability to work with all levels of management across all functional areas 
• High energy, detailed oriented with the ability to manage and prioritize multiple projects to ensure their quality and on-time delivery 
• Proactive mindset. Demonstrates initiative and creativity by originating new ideas, anticipating, and implementing next steps 
• Excellent verbal and design/written communication skills and ability to ‘tell the story’ Using data and metrics  
• Strong emotional intelligence and relationship-building skills 

Preferred Qualifications:  

• BA/BS degree in a science, mathematics, economics, data analytics or other related field. 
• Experience in the Payment Integrity/ US health care industry (Medicare, Medicaid, Commercial)  
• Experience with advanced analytical techniques (e.g. predictive models, Gen-AI) used both to detect PI savings opportunities and drive efficiencies across the Payment Integrity organization 
• Experience with Lean and Six Sigma process improvement methodologies

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.

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