AI Product Manager, Digital Prior Authorization – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

This role is an exciting opportunity to build a new product from the ground up within Optum Insight’s Innovation portfolio. Prior authorization can be the source of healthcare friction and delays, but advances in generative AI present the potential for transformative solutions that dramatically reduce the time and effort involved. The Product Manager, Digital Prior Authorization role will work closely with other product team members to partner with engineering to build, launch, and iterate AI-enabled products to be launched in 2025 that automate prior authorization approvals for payers. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Partner with key stakeholders to align product vision and business objectives
• Identify and leverage new technologies to enhance prior authorization
• Define product requirements and user stories with clear acceptance criteria
• Secure consensus on strategy, requirements, and roadmap
• Oversee product development from initiation to execution with engineering teams
• Identify and mitigate risks, resolve conflicts, and ensure stakeholder alignment
• Translate technical concepts for non-technical stakeholders and represent challenges and opportunities
• Utilize data to derive insights and effectively manage timelines and resources
• Lead product lifecycle from ideation to launch and optimize post-launch
• Ensure high performance standards and measurable results
• Define and track KPIs to measure product success

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of product management experience, including new product development
• 3+ years of experience in external market product development (vs. internal tools)
• 3+ years building digital solutions
• 1+ years integrating AI services and solutions into digital products
• Experience in agile development environments
• Proven success partnering with engineering and cross-functional stakeholders
• Proven solid technical acumen to translate business goals into technical requirements

Preferred Qualifications:

• 3+ years of healthcare experience
• Working knowledge of Optum & UnitedHealth Group
• Understanding of the healthcare ecosystem including payers, providers and regulatory agencies
• Proven skilled in data-driven decision making
• Proven ability to work independently and manage ambiguity
• Proven excellent communication and interpersonal skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.