Sr Director Primary Care Strategy – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

United Healthcare Government Programs are hiring a Sr Director Primary Care Strategy on the Provider Strategy team. Access to high-quality primary care, especially comprehensive care integrating physical, behavioral, and social services as provided at federally-qualified health centers (FQHCs), is core to ensuring the health and well-being of United Healthcare Government Programs’ members. The Sr Director Primary Care Strategy will be responsible for developing a comprehensive strategy aimed at ensuring our members’ access to high-quality primary care by deepening relationships with key providers through operational support, information sharing, and value based contracting. This role will work across national shared services and market teams to advance the Quintuple Aim. 

This individual will be responsible for gathering and representing the perspective of primary care and community health center providers to inform our practice enablement and transformation strategies and drive their successful execution:

• Assignment and attribution optimization
• Actionable information sharing
• Provider support and enablement
• Rural and underserved practice expansion
• Specialty population vendor strategy and management
• Primary care value-based care roadmap
• Clinical delegation

The Sr Director should have significant primary care and health care delivery experience, including familiarity with primary care clinical practice operations and partnership with health insurers. This individual should also have experience working with vendors serving clinics and health systems, especially those focused on data and information sharing. This individual should also have provider and/or payer-based value-based contracting experience. 

This individual will need to be able to tackle complex problem solving to develop clear, actionable strategies while working with ambiguity. This individual will need to understand how to drive complex business strategies and processes throughout and across a matrixed organization. This individual will need advanced interpersonal skills, able to build robust partnerships and lead through influence. 

The Sr Director will be a member of the Government Programs Provider Strategy team and will report to the National Chief Medical Officer/VP for Provider Strategy.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develop and drive a differentiated primary care strategy appropriate to the clinical needs of Medicare Advantage, Medicaid, CHIP, and D-SNP members
• Integrate strategies to address the needs of underserved populations, decrease health disparities, and advance health equity through access to community-based primary care
• Support improved access to care through advancement of virtual care access options, prioritizing community-based primary care practices
• Lead UHC’s federally-qualified health center/community health center strategy, including partnering with and advising the FQHC Center of Excellence, Provider Operations, Network, and United Clinical Services
• Guide the UnitedHealth Group Treasury’s investments supporting primary care, obstetric care, and behavioral care expansion in underserved areas
• Help improve affordability by partnering with the Sr. Director for Value Based Care, United Clinical Services, and Network to design and advance primary care-specific value based contracting models
• Help advance quality by partnering with the National Quality team to advance primary care-influenceable Stars, HEDIS, and other quality measures
• Support data and information-sharing with primary care providers through partnership with IT to ensure necessary technology applications are available

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience working with primary care practices, federally-qualified health centers, community health centers, rural health centers, and/or other primary care organizations
• 5+ years of significant leadership and managerial experience 
• 5+ years of experience with demonstrated functional knowledge, process improvement initiatives and organizational behavior
• Knowledge of Medicaid and Medicare
• Demonstrated successful leadership skills in program execution and people management
• Proven expert at strategic conceptualization both at a local level and within the framework of being a part of a national organization
• Proven good negotiation, problem solving, planning and decision-making skills
• Proven ability to accurately scope out projects, set objectives and goals, develop schedules and resource assignments, measures performance against goals and evaluates results
• Proven solid demonstrated ability to lead business initiatives to a successful outcome
• Proven solid communicator; capable of effectively presenting ideas and selling concepts and tactics; excellent writer, proven ability to communicate effectively with executives; ability to quickly understand needs and act on those needs; ability to conceptualize and effectuate change management and “out-of-the-box” thinking
• Proven cross-functional influence and well-developed relationship building skills, willing to take a leadership role driving initiatives, working across organizations and structuring approaches to new opportunities
• Proven ability to effectively deal with ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty in a manner consistent with UnitedHealth Group’s core values
• Demonstrated leadership and hands-on experience, solid leader and motivator with the ability to mentor talent within the organization; able to provide work direction; able to attract and retain top talent

Preferred Qualifications:

• Expert knowledge of the managed care/health insurance industry and products and services
• Proven solid strategic thinking and business acumen with the ability to align people related strategies and recommendations with business objectives
• Proven excellent consultative, interpersonal communication and presentation skills
• Demonstrated ability to champion continuous change, consult with versatility, exhibit personal leadership and model a customer focus

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

The salary range for this role is $150,200 to $288,500 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.