Associate Administrator – Kissimmee

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. 

 

The Associate Administrator assists the Center Administrator in managing the overall operations (financial, facility/equipment, risk management, patient care, teammate management, etc.) for clinical services and patient care in a center.

 

Schedule: Monday through Friday 8:00 am to 5:00 pm

Location: 461 W. OAK STREET- Suite A, Kissimmee FL 34741

 

Primary Responsibilities:

• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer
• Represents the Company in a professional manner, following all Company policies and procedures
• Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Performs additional duties as assigned
• Must have consistent, punctual, and reliable attendance
• Ability to travel may be required

Financial Management (Assoc. Administrator)

• Formulates budget and monitors financial results, variance reporting and action plans to meet established budget objectives
• Reviews and manages income statements and general ledgers
• Manages personnel and scheduling needs specific to patient access

Facility/Equipment Management (Assists Center Administrator/Regional Manager of Operations) with:

• Supervises inventory management including purchasing, product selection, supply usage and reporting
• Ensures equipment and supplies are maintained to provide quality care and assure the safety of patients and staff
• Participates in the development and periodic revision of facility-specific policies and procedures with the Center Administrator/Regional Manager of Operations/Medical Director to ensure consistent, efficient and safe operation of the facility

Risk Management/Quality Assurance Compliance (Assists Center Administrator with):

• Ensures compliance with Company policies and procedures in accordance with state and federal regulations for patient care and services (HIPAA, CMS, OSHA, or other governing agencies)
• Creates and implements any corrective action needed as a result of internal or external quality assurance, Medicare, OSHA or other governing agencies
• Reports and documents all teammate injuries according to established policy and procedures
• Knows, understands, follows, and implements Company safety and security policies and procedures

Patient Care Management (Assists Center Administrator with):

• Ensures placement of policy, procedures, and resources to help the patient assume responsibility for his/her own health maintenance. 
• Maintains open communication with physicians, nurse practitioners and other healthcare professionals regarding patient care
• Administers policies, procedures, and resources to ensure safe, appropriate treatment of patients. Issues and documents corrective action as needed when policies and procedures are not followed
• Maintains and communicates and executes facility emergency management programs and acts swiftly, confidently in an emergency

Teammate Management (Assists Center Administrator with):

• Responsible for all teammate activity such as hiring, promoting, job performance evaluations, and disciplinary actions (up to and including terminations) with appropriate approval from the Administrator, Regional Manager and/or People Services Director/Manager
• Maintains Teammate files including all required and current documentation as per Company policy and applicable laws and regulations
• Evaluates records and processes teammate compensation according to company policy and upon approval by Administrator and/or Regional Manager
• Provides leadership to direct reports including assistance to overcome any obstacles encountered during efforts to complete projects or assigned tasks
• Know, understand, implement, follow, and communicate to teammates all Company employment policies and procedures, awards, and other opportunities within company and foster a positive work environment 
• Address teammate relations issues appropriately and escalate as necessary
• Facilitates teammate development (coaching, mentoring, training, outside training); collaborates with direct reports to create professional development goals
• Maintains familiarity with and communicates to teammates Company programs impacting teammates
• Provides work direction for department teammates
• Determines staffing plans that promote the most effective use of all teammates; ensures coverage during teammate absences
• Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the center
• Knows and understands basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment
• Reviews and approves timecards of all direct-report teammates for payroll
• Tracks overtime, attendance, and PTO (approves or declines as appropriate)
• Researches and responds to questions regarding payroll issues
• Develops and conducts educational programs to keep teammates up-to-date on Company policies, new laws, and regulations impacting work, and other information necessary to maintain teammates’ knowledge of department processes and goals
• Ensures mandatory in-services and annual competencies are completed as required
• Performs other duties as assigned

 

What are the reasons to consider working for UnitedHealth Group?   Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1+ years of healthcare leadership experience
• Intermediate level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

  

Preferred Qualifications:

• Bilingual English/Spanish
• 2+ years of experience in a healthcare setting
• Management experience strongly
• Other qualifications and combinations of skills may be considered at the discretion of the Center Administrator, Regional Manager or Operations and /or Regional Vice President
• Ability to learn other systems applicable to Clinical operations
• Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills
• Ability to work in a fast-paced environment.  Ability to multi-task; must possess strong organizational and time management skills
• Ability to multi-task and work at a fast pace with accuracy 
• Proven results and goal-oriented with a philosophy for quality improvement
• Proven high job accuracy, efficiency, and dependability

  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

  

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

   

#RPO, #RED