Claims Clerk – Wausau, WI

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

The Claims Clerk will work on-site in an office setting, handling administrative tasks and providing support to various departments.

This position is full time Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am – 3:30 pm CST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 115 W. WAUSAU AVE., WAUSAU, WI.

  

Primary Responsibilities:

• Open, sort, and distribute incoming mail and packages to the appropriate departments and personnel.
• Handle live checks with utmost care, following detailed instructions with 100% accuracy, including opening, sorting, and scanning them for record-keeping and processing.
• Accurately input and update information related to mail and package deliveries in the company’s tracking system.
• Scan and digitize important documents, including live checks, ensuring they are properly archived and accessible.
• Collaborate with various departments and team members to ensure timely and accurate delivery of mail and packages.
• Adhere to company policies and procedures regarding mail handling and data security.

  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR 2+ years of equivalent experience
• Must be 18 years of age or older.
• Basic experience with computer and Windows personal computer applications, which includes the ability to learn new and complex computer system applications
• Experience working with a computer as a main business tool
• Ability to work onsite at 115 W. WAUSAU AVE., WAUSAU, WI
• Ability to work any full – time Monday to Friday 7:00 AM – 3:30 PM CST

  

Preferred Qualifications:

• Previous experience in a healthcare setting
• Previous experience in a mailroom setting
• Previous typing experience

  

Soft Skills:

• Ability to produce high quality work while meeting productivity expectations
• Ability to be a team player 
• Proactive, self – motivated, detailed oriented, and work with minimal supervision or support
• Effective time management skills to effectively plan, organize, set priorities, meet deadlines and handle multiple work assignments
• Organizational skills with the ability to prioritize caseload based on business needs as well as ability and willingness to accept and work in a new and changing environment
• Excellent oral and written communication skills
• Ability to handle sensitive information with confidentiality 

  

The hourly range for this role is $16.00 to $24.42 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  

  

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

  

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