Senior Digital Analytics Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The Senior Manager, Digital Data Analytics is a seasoned professional with a proven track record, a driven self-starter, problem solver, and someone that is passionate about creating remarkable digital experiences driven by digital insights. We’re a team of 30+ In the US with global and consulting partners. We partner closely with the Consumer Office and lines of business to measure the effectiveness of digital properties used by millions of customers. 

We seek to promote the fair treatment and full participation of all people, particularly groups who have historically been underrepresented or subject to discrimination based on identity or disability. 

Primary Responsibilities:

• The position requires extensive experience in digital analytics, relationship and consensus-building skills, and proven ability to think strategically in the complex and evolving healthcare environment
• Partner with stakeholders to develop measurement frameworks that align to organization key performance indicators
• Ensure that measurement solutions adhere to organizational priorities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Before applying, please ensure each of these experiences are stated clearly on your resume under each applicable employer entry. 

• 5+ years of digital analytics experience working with large, distributed teams 
• Demonstrated experience utilizing the Adobe suite of web analytics products, or Google Analytics 
• Demonstrated experience in managing the analytics lifecycle, including testing methodologies
• Experience with MS Office tools (Excel, Word, PowerPoint) 

Preferred Qualifications:

• Demonstrated experience utilizing session replay tools, Glassbox, DataDog, Fullstory or similar 
• Gain an in-depth knowledge of Optum website architecture, KPI’s and customer goals
• Proven ability to partner with stakeholders to develop measurement frameworks that align to organization key performance indicators
• Proven ability to act as a subject matter expert on best-in-class digital analytics and optimization, consulting with stakeholders to enable the best possible view to member behaviors
• Proven ability to support product teams with ad hoc and recurring reporting, and deep dive analytics to answer key business questions and make recommendations for improvements
• Proven ability to provide guidance, support, and leadership to teammates, as needed, to aid leadership in attaining organizational objectives
• Proven ability to develop learning and optimization plans collaboratively with data science, web analytics, and business stakeholders
• Development of measurable stakeholder goals and measurement plans that tie to business impact and ROI
• Proven ability to manage customer expectations appropriately and keep projects on schedule and within scope
• Proven ability to manage multiple projects, with multiple remote teams, at one time
• Proven ability to provide regular status updates to the leadership and quickly escalate potential issues

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.